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File Viewer Error Messages
Problem
Cause and Required Action
Folder does not contain any image
files.
There is no displayable folder, or file in the folder you are trying to access with
the File Viewer. Use your computer to check the contents of the folder. For
details about file formats supported for Data Projector playback, see
“Supported Playback Files” (page 36).
This ECA file cannot be played./
This PtG file cannot be played.
There may be an error in the ECA file or PtG file itself. Play back the ECA file
or PtG file using the EZ-Converter FA on your computer and check it.
Cannot display an image file.
You may be trying to play back an image whose format and/or size is not
supported by File Viewer. Check the “Supported Playback Files” (page 36).
There may be an error in the image file itself. Open the image file on your
computer and check it.
This movie file cannot be played
back.
You may be trying to play back a movie whose format and/or size is not
supported by File Viewer. Check the “Supported Playback Files” (page 36).
There may be an error in the movie file itself. Open the movie file on your
computer and check it.
This PDF file cannot be displayed.
For information about the types of PDF files that can be displayed by File
Viewer, see “Supported Playback Files” (page 36).
Internal Memory Access Error
An error may have been generated by a particular folder or file in projector
internal memory. Perform steps 1 through 8 under “To copy files from a
computer to projector internal memory” (page 37) and then open the
“InternalMem” drive (projector internal memory) on your computer. Check if
all of the folders and files in “InternalMem” open normally. If you experience
trouble with any file or folder, delete it.
If you cannot open any of the files or folders in projector internal memory with
your computer or if you cannot open the “InternalMem” drive itself, it could
mean there is a problem with the projector internal memory file system. In this
case, perform the procedure under “To format projector internal memory
(Windows users only)” (page 40).
Failure due to insufficient internal
memory capacity.
Remaining available projector internal memory capacity is insufficient.
Perform steps 1 through 8 under “To copy files from a computer to projector
internal memory” (page 37) and then open the “InternalMem” drive (projector
internal memory) on your computer. Next, delete files you no longer need.
This file cannot be played back.
For information about the types of files that can be displayed by File Viewer,
see “Supported Playback Files” (page 36).
Could not find an image file.
There is nothing in projector internal memory or on the connected USB flash
drive, or there is some problem with the file system. Use your computer to
check the contents of projector internal memory or the USB flash drive.
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