Cashtester BC 131 SD
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3.5 Error messages and solutions
The BC 131 SD automatically performs a self-test after powering on. lf one of the following error messages
is displayed, usually a sensor is blocked by dust or banknotes are still in the stacker. Remove the
banknotes or use a brush / soft cloth to clean the sensor and then restart the machine. In any scenario
where an error (message) can’t be solved, contact your supplier! Changes made to the machine by
the end user (hardware and software) will void the warranty.
Error code Error messages
Solutions
E00
Fluorescence sensor
Do not place or operate the machine under strong light
E10
Banknote feeding sensor
Remove the banknote and clear away the dust
E11
Banknote receiving sensor Remove the banknote and clear away the dust
E30/E32
Left counting sensor
Remove the banknote and clear away the dust
E31/E33
Right counting sensor
Remove the banknote and clear away the dust
E50
Rotate speed sensor or
main motor
Clean the conveyor belt / encoder wheel of the rotate
speed sensor.
E60/E70
24 IR sensor
Clean the 24 IR sensor or replace it
E80
Internal memory fault
Resume to factory setting
Sometimes error messages appear during usage. Please follow the instructions below to solve them:
Error code Solutions
Eh
Banknote is damaged or folded. Please remove the notes and count again.
EJ/EC
Some banknotes are connected or overlapped: take all the notes and count them
again. If the error message frequently occurs, adjust the vertical adjusting screw
slightly in clockwise direction (+)
ES
The banknotes are not fed straight into the machine. Ensure the banknotes are placed
neatly and inserted centered on the hopper. Use the hopper guides to center the
banknote when counting a large stack of banknotes and guide the notes also with
your hands during counting.
Ed
The dimensions of the note do not match the standard settings. Please remove the
notes and count again.
FUL
There are more than 220 banknotes in the stacker. Please remove the banknotes to
continue the counting.
F-C F-1
F-2 F-3
Possible counterfeit or suspicious banknote: c
ount the banknote again to double
check if the problem persists. If yes, clean the MG sensor with a cleaning brush. When
the problem occurs often, contact your supplier.
F-P
Different denominations, remove the banknote and count again.
F-F
Possible counterfeit or suspicious banknote: c
ount the banknote again to double
check if the problem persists. If yes, make sure that the device is not under direct
strong light source since this may be disrupt the UV sensors. Clean sensors and remove
any dust that may have accidentally blocked sensors. When the problem occurs
often, contact your supplier.
F-7/F-8
Possible counterfeit or suspicious banknote: c
ount the banknote again to double
check if the problem persists. If yes, clean the IR sensor with a cleaning brush. When
the problem occurs often, contact your supplier.
3.6 Technical specifications
Counting speed:
1000 notes per minute
Hopper/stacker capacity:
200/220 notes
Power supply:
100~240V AC, 50/60Hz
Power consumption:
≤ 80W
Operating temperature:
0~40 degrees Celsius
Dimensions:
311*261*195 mm (L*W*H)
Weight:
7,2 KG
