4
UNPACKING AND INSPECTION
FREIGHT DAMAGE PROCEDURE
NOTE:
For your protection, please note that equipment in this shipment was carefully inspected
and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment,
the transportation company assumes full responsibility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1.
VISIBLE LOSS OR DAMAGE:
Be certain that any visible loss or damage is noted on the
freight bill or express receipt, and the note of loss or damage is signed by the delivery person.
2.
FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of damage.
Contact
your dealer immediately.
3.
CONCEALED DAMAGE:
If damage is unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and then file a “CONCEALED DAMAGE” claim
with them. This should be done within fifteen (15) days from the date the delivery was made to
you.
Be sure to retain the container for inspection
.
Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, f
reight damage is
not covered under warranty
. We will, however, at your request, supply you with the necessary
documents to support your claim.
1. Remove the cabinet from shipping carton, ensuring that all pack-
ing materials and protective plastic has been removed from the
unit. Inspect all components for completeness and condition.
2. If any freight damage is present, a freight claim must be filed im-
mediately with the shipping company.
3.
Freight damage is not covered under warranty
.
4. Check to insure all components are included: cabinet, instruction
packet and additional accessories.
5. Read operation instructions completely.
6. Appliance should be thoroughly cleaned before use. See
CLEANING INSTRUCTIONS in this manual.
This appliance
should be
thoroughly
cleaned prior to use.
See the CLEANING
INSTRUCTIONS in
this manual.
NOTE: DO NOT
discard
the carton or other
packing materials until
you have inspected the
appliance for hidden
damage and checked it
for proper operation.
Refer to
SHIPPING
DAMAGE CLAIM
PROCEDURE
on
bottom of this page.
