Troubleshooting
i-Vu® Link
CARRIER CORPORATION ©2019
Installation Guide
All rights reserved
9
Error
Code...
Indicates...
Possible solutions
2
The i-Vu® Link's
memory is full
In the i-Vu CCN Plus/Pro application, reduce the amount of trend data being
stored in the module.
3
A setup error
Verify that the IP address has been set through Network Service Tool. See
Configuring IP for the i-Vu® Link
(page 7).
4
A system error
Obtain a Module Status Report (Modstat) and look for error messages. If
you cannot determine the error from the Modstat, send a screenshot of the
Modstat to Carrier Control Systems Support.
NOTE
To obtain a Module Status Report in the i-Vu CCN Plus/Pro interface,
click the
Main Menu
button, then select
Manual Command
and type in
modstat
.
8
The i-Vu® Link is
formatting
The number 8 should display only during the short formatting period. If this
number displays continuously or flashes intermittently with another number,
try the following options:
•
Turn the i-Vu® Link's power off, then on.
•
Format the i-Vu® Link. See
Formatting the i-Vu® Link
(page 8).
•
Download memory to the i-Vu® Link.
•
Replace the i-Vu® Link.
Other LED's show the status of certain functions.
If this LED is on...
Status is...
Power
The i-Vu® Link has power.
Link
The controller is connected to the Ethernet
LAN
The Ethernet port is transmitting or receiving data
100
The connection speed is 100 Mbps. If LED is not lit, the connection speed is 10
Mbps.
CMnet transmit
The i-Vu® Link is transmitting data over the CMnet
CMnet receive
The i-Vu® Link is receiving data from the CMnet
Archive Valid
The i-Vu® Link's memory backup is valid
Port S1 transmit
The i-Vu® Link is transmitting data from
Port S1
Port S1 receive
The i-Vu® Link is receiving data on
Port S1
Battery low
The battery is low