Warranty
31
Wa t e r- t o - Wa t e r ( 5 0 Y E R ) S e r i e s - P u r o n
®
R e v. : 1 J u l y, 2 0 1 0
CARRIER CORPORA
TION
LIMITED EXPRESS
W
ARRANTY/LIMIT
ATION OF
REMEDIES
AND LIABILITY
FOR RESIDENTIAL
GEOTHERMAL
PRODUCTS
WITH LABOR
ALLOW
ANCE
It is expressly understood that unless a statement is specifical
ly identified as a warranty
, statements made by Carrier Corporation, a Delaware corporatio
n, (“Carrier”) or its representatives, relating to Carrier
’s products, whether oral, written or contained in any sales lit
erature,
catalog or agreement, are not express warranties and do not for
m a part of the basis of the bar
gain, but are merely Carrier
’s opinion or commendation of Carrier
’s products.
EXCEPT
AS SPECIFICALL
Y SET
FOR
TH HEREIN,
THERE IS NO EXPRESS
W
ARRANTY
AS
TO
ANY
OF
CARRIER’S PRODUCTS. CARRIER MAKES NO
W
ARRANTY
AGAINST
LA
TENT
DEFECTS. CARRIER MAKES NO
W
ARRANTY
OF
MERCHANT
ABILITY
OF
THE GOODS OR OF
THE FITNESS OF
THE GOODS FOR
ANY
PAR
TICULAR PURPOSE.
GRANT
OF
LIMITED EXPRESS
W
ARRANTY
Carrier warrants its residential geothermal products, purchased
and retained in the United States of
America and Canada, to be free from defects in material and wor
kmanship under normal use and maintenance as follows: (1) Resid
ential geothermal air conditioning, heating and/
or heat pumps with model numbers beginning with 50Y
that are built or sold by Carrier (“Carrier Geothermal Units”)
for ten (10) years from the
W
arranty Inception Date (as defined below); (2)
Auxiliary electric heaters and geothermal pumping modules built
or sold by Carrier
,
when installed with Carrier Geothermal Units, for ten (10) year
s from the
W
arranty Inception Date (as defined below); (3) Sealed refrigeran
t circuit components of Carrier Geothermal Units (which compone
nts only include the compressor
, refrigerant to air/water heat exchangers,
reversing valve body and refrigerant metering device) for ten (
10) years from the
W
arranty Inception Date (as defined below); and (4) Other accesso
ries and parts built or sold by Carrier
, when installed with Carrier Geothermal Units, for one (1) yea
r from the date of shipment
from Carrier
. The “W
arranty Inception Date” shall be the date of original unit inst
allation, or six (6) months from date of unit shipment from Car
rier
, whichever comes first.
To make a claim under this warranty
, parts must be returned to Carrier in Oklahoma City
, Oklahoma, freight prepaid, no later than ninety (90) days aft
er the date of the failure of the part; if Carrier determines t
he part to be defective and within Carrier
’s Limited Express
W
arranty
,
Carrier shall, when such part has been either replaced or repai
red, return such to a factory recognized distributor
, dealer or service or
ganization, F
.O.B. Carrier
, Oklahoma City
, Oklahoma, freight prepaid.
The warranty on any part repaired or replaced under warranty ex
pires at the
end of the original warranty period.
This Limited Express
W
arranty shall cover the labor incurred by Carrier authorized se
rvice personnel in connection with the installation of a new or
repaired warranty part that is covered by this Limited Express
W
arranty only to the extent specifically set forth in the then ex
isting
labor allowance schedule provided by Carrier
’s
W
arranty Department and only as follows: (1) Carrier Geothermal
Units for two (2) years from the
W
arranty Inception Date; (2)
Auxiliary electric heaters and geothermal pumping modules built
or sold by Carrier
, when installed
with Carrier Geothermal Units, for two (2) years from the
W
arranty Inception Date; and (3) Sealed refrigerant circuit comp
onents of Carrier Geothermal Units (which components only inclu
de the compressor
, refrigerant to air/water heat exchangers, reversing valve bod
y and
refrigerant metering device) for five (5) years from the
W
arranty Inception Date.
Actual Labor costs are not covered by this Limited Express
W
arranty to the extent they exceed the amount allowed under said
allowance schedule, they are not specifically provided for in s
aid
allowance schedule, they are not the result of work performed b
y Carrier authorized service personnel, they are incurred in co
nnection with a part not covered by this Limited Express
W
arranty
, or they are incurred more than the time periods set forth in
this paragraph after the
W
arranty Inception Date.
This warranty does not cover and does not apply to: (1)
Air filters, fuses, refrigerant, fluids, oil; (2) Products reloca
ted after initial installation; (3)
Any portion or component of any system that is not supplied by
Carrier
, regardless of the cause of the failure of such portion
or component; (4) Products on which the unit identification tags
or labels have been removed or defaced; (5) Products on which
payment to Carrier
, or to the owner
’s seller or installing contractor
, is in default; (6) Products subjected to improper or inadequa
te installation,
maintenance, repair
, wiring or voltage conditions; (7) Products subjected to accid
ent, misuse, negligence, abuse, fire, flood, lightning, unauthori
zed alteration, misapplication, contaminated or corrosive air o
r liquid supply
, operation at abnormal air or liquid temperatures or flow
rates, or opening of the refrigerant circuit by unqualified pers
onnel; (8) Mold, fungus or bacteria damages; (9) Corrosion or a
brasion of the product; (10) Products supplied by others; (1
1) Products which have been operated in a manner contrary to Ca
rrier
’s printed instructions;
(12) Products which have insufficient performance as a result of
improper system design or improper application, installation,
or use of Carrier
’s products; or (13) Electricity or fuel costs, or any increases
or unrealized savings in same, for any reason whatsoever
.
This Limited Express
W
arranty provides the limited labor allowance coverage set forth
above. Otherwise, Carrier is not responsible for: (1)
The costs of any fluids, refrigerant or system components suppli
ed by others, or associated labor to repair or replace the same
, which is
incurred as a result of a defective part covered by Carrier
’s Limited Express
W
arranty; (2)
The costs of labor
, refrigerant, materials or service incurred in diagnosis and r
emoval of the defective part, or in obtaining and replacing the
new or repaired part; (3)
Transportation costs of
the defective part from the installation site to Carrier
, or of the return of that part if not covered by Carrier
’s Limited Express
W
arranty; or (4)
The costs of normal maintenance.
This Limited Express
W
arranty applies to Carrier residential geothermal products orde
red from Carrier on or after July 1, 2010 (This would generally
include Carrier Geothermal Units with serial numbers beginning
with “2710V” and later), and is not retroactive to any product
s
ordered from Carrier prior to July 1, 2010 (this would generall
y include Carrier Geothermal Units with serial numbers beginnin
g with “2610V” and earlier). If you are unsure if this Limited
Express
W
arranty applies to the product you have purchased, contact Carr
ier at the phone
number or address below
.
Limitation
: This Limited Express
W
arranty is given in lieu of all other warranties. If, notwithst
anding the disclaimers contained herein, it is determined that
other warranties exist, any such express warranty
, including without limitation any express warranties or any im
plied
warranties of fitness for particular purpose and merchantability
, shall be limited to the duration of the Limited Express
W
arranty
.
LIMIT
ATION OF
REMEDIES
In the event of a breach of the Limited Express
W
arranty
, Carrier will only be obligated at Carrier
’s option to repair the failed part or unit, or to furnish a new
or rebuilt part or unit in exchange for the part or unit which
has failed. If after written notice to Carrier
’s factory in
Oklahoma City
, Oklahoma of each defect, malfunction or other failure, and a
reasonable number of attempts by Carrier to correct the defect,
malfunction or other failure, and the remedy fails of its esse
ntial purpose, Carrier shall refund the purchase price paid to
Carrier in
exchange for the return of the sold good(s). Said refund shall
be the maximum liability of Carrier
. THIS REMEDY
IS
THE SOLE
AND EXCLUSIVE REMEDY
OF
THE BUYER OR PURCHASER
AGAINST
CARRIER FOR BREACH OF
CONTRACT
, FOR
THE
BREACH OF
ANY
W
ARRANTY
OR FOR CARRIER’S NEGLIGENCE OR IN STRICT
LIABILITY
.
LIMIT
ATION OF
LIABILITY
Carrier shall have no liability for any damages if Carrier
’s performance is delayed for any reason or is prevented to any
extent by any event such as, but not limited to: any war
, civil unrest, government restrictions or restraints, strikes,
or work stoppages, fire, flood, accident,
shortages of transportation, fuel, material, or labor
, acts of God or any other reason beyond the sole control of Ca
rrier
. CARRIER EXPRESSL
Y DISCLAIMS
AND EXCLUDES
ANY
LIABILITY
FOR CONSEQUENTIAL
OR INCIDENT
AL
DAMAGE IN CONTRACT
, FOR
BREACH OF
ANY
EXPRESS OR IMPLIED
W
ARRANTY
, OR IN
TOR
T,
WHETHER FOR CARRIER’S NEGLIGENCE OR
AS STRICT
LIABILITY
.
OBT
AINING
W
ARRANTY
PERFORMANCE
Normally
, the dealer or service or
ganization who installed the products will provide warranty per
formance for the owner
. Should the installer be unavailable, contact any Carrier rec
ognized distributor
, dealer or service or
ganization. If assistance is required in obtaining warranty
performance, write or call:
Customer Service • 7300 SW
44th Street • Oklahoma City
, Oklahoma 73179 • (405) 745-2920
NOTE: Some states or Canadian provinces do not allow limitatio
ns on how long an implied warranty lasts, or the limitation or
exclusions of consequential or incidental damages, so the foreg
oing exclusions and limitations may not apply to you.
This warranty gives you specific
legal rights, and you may also have other rights which vary fro
m state to state and from Canadian province to Canadian provinc
e.
Please refer to the Carrier Installation, Operation and Mainten
ance Manual for operating and maintenance instructions.
Rev
.: 6/10
Part No.: CA234
®
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