Troubleshooting
23
2
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Problem
Potential cause
Suggested action
The power supply may not be ON.
Turn ON the power.
The water supply may not be opened.
Open the water inlet valve to ensure there is a water supply.
The filter (if used) may be blocked.
Replace with a new filter. Service life is approx. 6 months.
User may not be sitting on seat.
Sit on the seat and adjust sitting position (bidet will not operate if it cannot detect a user).
Cover may be closed.
Open the cover and sit on the seat.
May not have been used for more than 72 hours.
If not used for more than 72 hours: When the user sits down it will execute the
self-cleaning function for approx. 3 minutes. All buttons are inactive during this
function and will return to normal once complete.
The washing cycle is 3 minutes at constant
Temperature mode and 1 minute at gradual cooling.
This is normal; press the "Wash" button to restart washing function.
Check if there is a water outage in the area.
Adjust sitting position.
There may be a problem with the water supply.
The seat sensor may be detecting that the user is no
longer sitting.
The cover may be attempting to close.
Do not put down the cover while it is washing.
The water flow rate may be set to Low.
Increase the flow rate as per "Adjusting Water Flow Rate" chapter of instructions.
The water supply pressure may be too low.
Please check and ensure the water supply pressure is
≧
0.5 bar (dynamic pressure).
The filter (if one is used) may be blocked.
Replace with a new filter. Service life is approx. 6 months.
The nozzle may be blocked.
Replace with a new nozzle.
The water temperature may be set to Low.
Increase the water temperature as per "Adjusting Temperature" chapter of
instructions.
The temperature of water supply may be too low.
Increase the water temperature as per "Adjusting Temperature" chapter of instructions
or decrease the Flow Rate as per "Adjusting Water Flow Rate" chapter of instructions.
The water thermostat is OFF.
Reset the the thermostat as per "Resetting Thermostat" chapter of instructions.
The nozzle extends slowly
When performing Wash function, the nozzle will self-
clean before extending and may take some time.
This is normal.
This is normal.
May not have been used for more than 72 hours.
This is normal. If not used for more than 72 hours and the user sits down, it will
execute the self-cleaning function for approx. 3 minutes.
The power supply may be OFF.
Turn ON the power.
User may not be detected.
Sit on the seat and adjust sitting position.
The cover may be closed.
Open the cover and sit on the seat.
May not have been used for more than 72 hours.
If not used for more than 72 hours: When the user sits down it will execute the
self-cleaning function for approx. 3 minutes. All buttons are inactive during this
function and will return to normal once complete.
The air temperature may be set to a low setting.
Increase the air temperature as per "Adjusting Temperature" chapter of instructions.
The air heater is not heating.
Contact local distributor.
Bidet seat is located in a bright environment.
When the Night Light is set to Smart Mode, the Night Light feature will not work when
located in a bright environment.
The Night Light function may be OFF.
Open the Night Light function and adjust the Night Light mode as per "Setting Night
Light" chapter of instructions.
Bidet seat is located in a dark environment.
When the Night Light is set to Smart Mode, the Night Light feature will not work when
located in a dark environment.
An object may be covering the sensor.
Remove any obstructions around the sensor.
The Night Light may be set at ‘Always ON’ mode
Adjust the Night Light mode as per ‘Setting Night Light’ chapter of instructions.
The nozzle goes back after washing 5 minutes.
This is normal.
Press the "STOP" button.
Manual Cleaning will stop if the ‘STOP’ button is pressed on the remote control.
No batteries in the remote control.
Install the correct batteries in the remote control.
Battery power is too low.
When the battery power is low the LED of grade will flash. Replace the batteries.
The Bidet code and remote control codes are not the
same.
There are BEEP sounds when
the bidet is working
There is a short BEEP when you are sitting down, and a
long BEEP when you leave. There is also a short
BEEP when the bidet receives a command.
This is normal. You can turn OFF the sound. Refer to ‘Sound Setting’ chapter in
instructions.
The bidet is not operating normally
Shut OFF the power and turn ON after one minute. If the bidet still does not work,
contact local distributor.
The light on the body flash 6 times
and constantly beeps
The water supply temperature may be too high.
Shut OFF the power and water supply, stop using the product and contact the local
distributor.
The light on the body keeps flashing
Check if the electrical power and water supply are working as normal, switch OFF
the power and restart the product. If the bidet still will not work, please contact the
local distributor.
The Dryer will not work
Not washing
The nozzle goes back suddenly
Low water flow rate
Low water temperature
Low air temperature
Night Light is always OFF
Night light is always ON
The nozzle goes back
automatically during manual
cleaning
Remote control not working
Troubleshooting
Water flows out of nozzle but
nozzle does not extend
automatically
When performing Wash function, the nozzle will self-
clean before coming out and may take some time.
Set the remote control code to the correct one. See ‘Remote Control Pairing Setting’
chapter in instructions.
Содержание Livewell 300070W
Страница 1: ...Installation and Operating Instructions 300070W Livewell Electronic Bidet Seat ...
Страница 5: ...Bidet Dimensions 5 5 Bidet Dimensions 370 273 Unit mm ...
Страница 6: ...Toilet Sizing Guide 6 6 Toilet Sizing Guide ...
Страница 7: ...Installation Steps 7 1 4 5 6 7 2 3 1 2 ...
Страница 8: ...Installation Steps 8 9 10 7 8 11 12 Dual check valve must be installed in this location ...
Страница 20: ...Re fitting Seat Cover 20 A B C 20 Re fitting Seat Cover Follow similar steps to re fit the seat as shown above ...