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Troubleshooting

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Problem

Potential cause

Suggested action

The power supply may not be ON.

Turn ON the power.

The water supply may not be opened.

Open the water inlet valve to ensure there is a water supply.

The filter (if used) may be blocked.

Replace with a new filter. Service life is approx. 6 months.

User may not be sitting on seat.

Sit on the seat and adjust sitting position (bidet will not operate if it cannot detect a user).

Cover may be closed.

Open the cover and sit on the seat.

May not have been used for more than 72 hours.

If not used for more than 72 hours: When the user sits down it will execute the 

self-cleaning function for approx. 3 minutes. All buttons are inactive during this 

function and will return to normal once complete.

The washing cycle is 3 minutes at constant 

Temperature mode and 1 minute at gradual cooling.

This is normal; press the "Wash" button to restart washing function.

Check if there is a water outage in the area.

Adjust sitting position.

There may be a problem with the water supply. 
The seat sensor may be detecting that the user is no 

longer sitting. 
The cover may be attempting to close.

Do not put down the cover while it is washing.

The water flow rate may be set to Low. 

Increase the flow rate as per "Adjusting Water Flow Rate" chapter of instructions.

The water supply pressure may be too low.

Please check and ensure the water supply pressure is 

0.5 bar (dynamic pressure).

The filter (if one is used) may be blocked.

Replace with a new filter. Service life is approx. 6 months.

The nozzle may be blocked.

Replace with a new nozzle.

The water temperature may be set to Low.

Increase the water temperature as per "Adjusting Temperature" chapter of 

instructions.

The temperature of water supply may be too low.

Increase the water temperature as per "Adjusting Temperature" chapter of instructions 

or decrease the Flow Rate as per "Adjusting Water Flow Rate" chapter of instructions.

The water thermostat is OFF.

Reset the the thermostat as per "Resetting Thermostat" chapter of instructions.

The nozzle extends slowly

When performing Wash function, the nozzle will self-

clean before extending and may take some time.

This is normal.

This is normal.

May not have been used for more than 72 hours.

This is normal. If not used for more than 72 hours and the user sits down, it will 

execute the self-cleaning function for approx. 3 minutes.

The power supply may be OFF.

Turn ON the power.

User may not be detected.

Sit on the seat and adjust sitting position.

The cover may be closed.

Open the cover and sit on the seat.

May not have been used for more than 72 hours.

If not used for more than 72 hours: When the user sits down it will execute the 

self-cleaning function for approx. 3 minutes. All buttons are inactive during this 

function and will return to normal once complete.

The air temperature may be set to a low setting.

Increase the air temperature as per "Adjusting Temperature" chapter of instructions.

The air heater is not heating.

Contact local distributor.

Bidet seat is located in a bright environment.

When the Night Light is set to Smart Mode, the Night Light feature will not work when 

located in a bright environment.

The Night Light function may be OFF.

Open the Night Light function and adjust the Night Light mode as per "Setting Night 

Light" chapter of instructions.

Bidet seat is located in a dark environment.

When the Night Light is set to Smart Mode, the Night Light feature will not work when 

located in a dark environment. 

An object may be covering the sensor. 

Remove any obstructions around the sensor.

The Night Light may be set at ‘Always ON’ mode

Adjust the Night Light mode as per ‘Setting Night Light’ chapter of instructions.

The nozzle goes back after washing 5 minutes.

This is normal.

Press the "STOP" button.

Manual Cleaning will stop if the ‘STOP’ button is pressed on the remote control.

No batteries in the remote control.

Install the correct batteries in the remote control.

Battery power is too low.

When the battery power is low the LED of grade will flash. Replace the batteries.

The Bidet code and remote control codes are not the 

same.

There are BEEP sounds when 

the bidet is working

There is a short BEEP when you are sitting down, and a 

long BEEP when you leave. There is also a short 

BEEP when the bidet receives a command.

This is normal. You can turn OFF the sound. Refer to ‘Sound Setting’ chapter in 

instructions.

The bidet is not operating normally

Shut OFF the power and turn ON after one minute. If the bidet still does not work, 

contact local distributor.

The light on the body flash 6 times 

and constantly beeps

The water supply temperature may be too high.

Shut OFF the power and water supply, stop using the product and contact the local 

distributor.

The light on the body keeps flashing

Check if the electrical power and water supply are working as normal, switch OFF 

the power and restart the product. If the bidet still will not work, please contact the 

local distributor.

The Dryer will not work

Not washing

The nozzle goes back suddenly

Low water flow rate

Low water temperature

Low air temperature

Night Light is always OFF

Night light is always ON

The nozzle goes back 

automatically during manual 

cleaning

Remote control not working

Troubleshooting

Water flows out of nozzle but 

nozzle does not extend 

automatically

When performing Wash function, the nozzle will self-

clean before coming out and may take some time.

Set the remote control code to the correct one. See ‘Remote Control Pairing Setting’ 

chapter in instructions.

Содержание Livewell 300070W

Страница 1: ...Installation and Operating Instructions 300070W Livewell Electronic Bidet Seat ...

Страница 2: ...ed electrician 4 The appliance should be permanently connected to the water supply 5 The Portable Residual Current Device PRCD is supplied as part of the power supply cord and must be reliably fixed Caroma Industries Limited ABN 35 000 189 499 1 Melito Court Prestons NSW 2170 National Call Centre 13 14 16 caroma com au To avoid the risk of electric shock short circuit or fire never perform the fol...

Страница 3: ...075 Bill of material Bidet seat Remote control batteries not included requires 2 x Type 3V CR2032 Bidet Seat Filter Part Number 300077 Remote control holder Ball Valve Installation Template Dual Check Valve Flexible Water Inlet Hose Toggle Clamps Seat Fixing Screws and Washers Seat Fixing Plate Livewell Bidet Seat Hinge Fixing Kit Part Number 300076 ...

Страница 4: ...lter Flow rate 600 1000mL min Water temperature 31 39 O C Wash cycle time 2 Minutes Wash Device Heating model Tank Maximum heater power 2100W Safety device Thermal Cuttoff Fuses Liquid Level Switch Thermostat Backflow prevention Air Gap Maximum speed of air 0 2m3 min Maximum dryer power 380W Dry Device Dry cycle time 3 Minutes Warm air temperature OFF 35 O C 39 O C 43 O C 47 O C 50 O C Safety devi...

Страница 5: ...Bidet Dimensions 5 5 Bidet Dimensions 370 273 Unit mm ...

Страница 6: ...Toilet Sizing Guide 6 6 Toilet Sizing Guide ...

Страница 7: ...Installation Steps 7 1 4 5 6 7 2 3 1 2 ...

Страница 8: ...Installation Steps 8 9 10 7 8 11 12 Dual check valve must be installed in this location ...

Страница 9: ...Installation Steps 9 13 15 9 16 14 For bottom inlet installations only Not supplied Dual check valve must be installed in this location ...

Страница 10: ...Install the Remote Control 10 10 A1 A2 A3 A4 Recommended instaarea This side up Install the remote control Recommended i n stallation area Recommended Installation Area ...

Страница 11: ...Overview 11 Overview Cover Night light Female wash Seat Femalewash Rear wash Power light Air dry Air dry Program upgrade Power switch 11 Night detector Rear wash Proximity sensor Quick release button ...

Страница 12: ...rol 12 Remote Control Female wash Steps Increase flow Massage Increase position Deodoriser Increase temperature Shift Rear wash Decrease flow Decrease position Night light Decrease temperature Shift Stop Dryer Fan ...

Страница 13: ...e or Decrease on the remote control to adjust the flow rate of water and air The lights on the remote control will change to indicate the setting Adjusting the Flow Rate While seated press the Air Dry button on the remote control to begin the drying process It will stop automatically after 3 minutes You can stop the drying function at any time by pressing STOP on the remote control or by pressing ...

Страница 14: ...icator light is on Always On When two 2 indicator lights are on Smart When three 3 indicator lights are on Night Light is set to Always On mode by default Power Standby Mode To go into Power Standby Mode close the cover and press the Air Dry button for 6 seconds Press the Air Dry button again or 6 seconds to come out of Standby Mode Sound Setting The sound is ON by default When the sound setting i...

Страница 15: ...necessary to perform the below step otherwise the washing water may not heat up properly Resetting the Thermostat 15 Press If the Electronic Bidet is used in a high temperature environment e g room temperature exceeds 45 degrees Celcius it is necessary to perform the below step otherwise the washing water may not heat up properly Resetting the Thermostat ...

Страница 16: ... c i l f l l i w t h g i l r o t a c i d n i e h T d r a e h s i p e e b e l b i d u a n a l i t n u s d n o c e s w e f a r o f l o r t n o c 3 Release the STOP button but keep pressing the SHIFT button 4 Press the and of the FLOW button in order and then release the SH At this stage the indicator light will show the ID code of the product and the fifth st the remote control will be illuminated 5...

Страница 17: ...egular intervals the tightness of the hinge bolts must be checked as continual use may cause loosening over time Always use soft lint free cloth Warm soapy water or low acidic cleaning agent If the Electronic Bidet has not been used for more than 72 hours and when the user is seated self cleaning will activate for 3 minutes All buttons are inactive during the self cleaning process and will return ...

Страница 18: ... disassemble the Electronic Bidet 2 Do not invert or tilt the Electronic Bidet until you finish draining the water A B Turn and pull out Insert and turn 18 Draining the Water Tank 1 The water and power must be turned off before you disassemble the Electronic Bidet 2 Do not invert or tilt the Electronic Bidet until you finish draining the water ...

Страница 19: ...Quick Release Seat Cover 19 A B D C 19 Quick Release Seat Cover Follow similar steps to remove the seat as shown above ...

Страница 20: ...Re fitting Seat Cover 20 A B C 20 Re fitting Seat Cover Follow similar steps to re fit the seat as shown above ...

Страница 21: ...w button once The nozzle will then extend and water will flow to clean The nozzle will retract after 5 minutes or when the Stop button is pressed on the remote control The nozzle spray piece can be removed as shown below by pulling The same operation can be performed without the remote control by pushing both the drier button and front wash button on the control unit on the side of the seat ...

Страница 22: ...e the batteries if the appliance is to be stored unused for a lengthy period of time 2 3 WARNING 1 WARNING Battery is hazardous and is to be kept away from children whether the battery is new or used Battery can cause severe or fatal injuries in 2 hours or less if it is swallowed or placed inside any part of the body Medical attention should be sought immediately if it is suspected the battery has...

Страница 23: ...it will execute the self cleaning function for approx 3 minutes All buttons are inactive during this function and will return to normal once complete The air temperature may be set to a low setting Increase the air temperature as per Adjusting Temperature chapter of instructions The air heater is not heating Contact local distributor Bidet seat is located in a bright environment When the Night Lig...

Страница 24: ...of AS NZS 62368 1 2018 consumer goods products containing button coin batteries safety standard 2020 SAFETY PRECAUTIONS WARNING THIS TOILET DOUCHE MUST BE INSTALLED WITH APPROPRIATE BACKFLOW PROTECTION CONFORMING TO THE NATIONAL CONSTRUCTION CODE VOLUME 3 INSTALLATION MUST BE IN ACCORDANCE WITH AS NZS 3500 2 AND PLUMBING CODE OF AUSTRALIA THIS TOILET DOUCHE SEAT IS SUPPLIED WITH DUAL CHECK VALVES ...

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