• Dissolve 1 oz (28 g) of descaler with 32 oz (1 L) of water and pour mixture
into water tank. You can also use 20 to 24 oz. of white household vinegar.
• Ensure removable water tank is pushed into place and locks with the base.
• Ensure removable brewing unit with coffee or tea filter attached is in place.
• Place the empty carafe with the lid closed underneath the filter holder.
• Turn the machine on and press CARAFE button and let brew for 2 minutes.
• Turn machine off and let sit for 15 minutes.
• Turn machine on again and press CARAFE button to let the remaining
Cleaning Solution pass through.
• Turn the coffee maker OFF, remove the carafe, empty and rinse a few times
with fresh cold water.
• Rinse the brewing unit and filter thoroughly with fresh water.
• Let the coffee maker cool down for a few minutes.
• Fill the water tank with fresh cold water and brew through machine to fully rinse.
• Turn off coffee maker and empty carafe.
17. Troubleshooting
All icon lights are blinking rapidly at the same time:
Water tank is empty and needs to be filled. Once water tank is filled with water
and placed back onto the machine, press one of the buttons to stop lights from
blinking.
Button is pressed but nothing is being brewed:
- Ensure drip tray is in place for SMALL, LARGE, TEA buttons.
- Ensure carafe is in place for CARAFE button.
- Ensure brewing unit is lined up correctly.
- Ensure water tank is pushed down all the way and base valve is connected.
- Ensure plug is inserted in active wall outlet at proper voltage.
Coffee or tea filter cannot be locked onto brewing unit:
Ensure that quantity of coffee or tea is not over maximum level as stated in
chapters 9 and 11.
- Check that both locking tabs are not damaged.
Cannot reprogram the volume:
- Only the SMALL, LARGE & TEA buttons can be reprogrammed.
- Ensure that programmed volume falls between stated ranges as described in
chapter 5, Control Panel.
Coffee is taking too long to brew or coffee is not brewing at all:
- Ensure that coffee is not ground too fine.
- Ensure that the maximum recommend dosage of ground coffee (12 Tbsp.)
has not been exceeded.
- If problem persists contact Customer Service.
Brewing unit pops out while machine is brewing:
- Brewing unit has limescale build-up. Run a decalcifying cycle as described in
chapter 16.
- Coffee is too fine. Use a coarser grind.
- Brewing unit gaskets or o-rings are damaged. Contact Customer Service to
order a new brewing unit.
11.
