If the actions from above-mentioned list do not help,
please contact support service at Canyon web-site:
http://canyon.eu/ask-your-question/
Safety Instructions
Read and follow all instructions before
usage of this device.
1. Protect the device from excessive amount of
water:
this smartwatch is protected only from small
amounts of water such as rain drops or short spills.
It’s forbidden to put it under powerful jets of water,
fully immerse it, or to wear it while swimming.
2. Protect the device from heat:
do not install heating
devices near it, and do not expose to direct sunlight
during hot season for a long time.
3. Protect the device from smashing:
avoid dropping
the device from over 0,5m to hard surfaces.
EN
Problem
Solution
Your
smartwatch
is detected
by a
smartphone,
but fails to
connect
Turn the smartwatch off and then turn
it back on.
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