
ASSEMBLY TROUBLESHOOTING
PRODUCT TROUBLESHOOTING
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YOUR PRODUCT
If you have questions regarding your product or require
warranty assistance, please call our customer service helpline.
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46
PROBLEM
CORRECTIVE ACTION
POSSIBLE CAUSE
The heater does not blow
warm air.
Display shows “E2”.
Thermostat setting is preventing
heater from turning on.
The thermostat sensor is
broken or disconnected.
Adjust the temperature settings to ensure
that the thermostat is set higher than the
current room temperature.
Contact customer service for a
replacement thermostat sensor.
There is no power.
There is no power to
the unit.
Check that unit is plugged into a standard
120 V outlet. Press the power button
several times and make sure the power is
set to the “ON” position.
Power cord gets warm.
Normal operation.
Check your heater cord and plug connec-
tions. Faulty wall outlet connections or loose
plugs can cause the outlet or plug to
overheat. Be sure the plug fits tight in the
outlet. Heaters draw more current than
small appliances; overheating of the outlet
may occur even if it has not occurred with
the use of other appliances. During use
check frequently to determine if your plug
outlet or faceplate is HOT! If so, discontinue
use of the heater and have a qualified
electrician check and/or replace the faulty
outlet(s).
.
The remote control is
not working.
There is no battery or the
signal is poor.
Change the remote battery.
Operate remote control at a slow measured
pace. Press the remote control buttons with
an even motion and gentle pressure.
Repeatedly pressing buttons in rapid
succession may cause the transmitter to
malfunction.
ALMA 72” MEDIA FIREPLACE
Содержание ALMA 064-4023-0
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