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An Error Message is Displayed on the Screen

146

Troubleshooting

An Error Message is Displayed on the Screen

• Error Writing to LPT1 or USBxxx

• Application Error or General Protection Fault

•

Other Error Messages

• Other Error Messages

Windows

Macintosh

Содержание S 6300

Страница 1: ...User s Guide BUBBLE JET PRINTER V1...

Страница 2: ...peration Panel 18 Printer Driver Functions Windows 19 Opening the Printer Properties Dialog Box 20 Printer Properties Dialog Box Description 22 BJ Status Monitor Functions 35 Cancelling a Print Job 38...

Страница 3: ...ing 79 Cleaning the Printer 81 Transporting the Printer 83 Printing Media 87 Compatible Media Types 88 Envelopes 90 High Resolution Paper HR 101N 94 Glossy Photo Paper GP 301 96 High Gloss Photo Film...

Страница 4: ...d Properly or Paper Jams 140 The POWER Lamp Flashes Orange 143 An Error Message is Displayed on the Screen 146 Problems Unique to Windows 156 Problems Unique to the Macintosh 161 Appendices 164 Deleti...

Страница 5: ...ath or serious personal injury caused by incorrect operation of the equipment Must be observed for safe operation Caution Instructions that if ignored could result in personal injury or material damag...

Страница 6: ...ader 3 0 Please note that screens displayed by Acrobat Reader 3 0 are slightly different Use this button to enlarge the viewing screen Select this button in the tool bar and click within the screen Di...

Страница 7: ...This Manual Displays the table of contents Click the heading to jump to the topic Click the symbol to see the headings for each chapter Click the symbol to close the headings Use this button to searc...

Страница 8: ...shock fire or damage the printer if you ignore any of these safety precautions Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners Power supply Never...

Страница 9: ...the printer at the power supply and call for service Cleaning the printer Use a damp cloth to clean the printer Never use flammable solvents such as alcohol benzene or thinners If flammable solvents...

Страница 10: ...rts inside the printer The printer contains high voltage components Never attempt any maintenance procedure not described in this guide Working around the printer Do not use inflammable sprays near th...

Страница 11: ...humid or dusty in direct sunlight outdoors or close to a heating source To avoid the risk of fire or electric shocks install the printer in a location with an ambient temperature range of 5 C to 35 C...

Страница 12: ...o not intend to use the printer for a long period of time unplug the printer after turning it off Never use a power supply voltage other than that supplied in the country of purchase The correct power...

Страница 13: ...metal or liquid falls into the printer unplug the power cord and call for service Print heads and ink tanks For safety reasons store print heads and ink tanks out of the reach of small children If a c...

Страница 14: ...14 Printer Parts and Their Functions Printer Parts and Their Functions Front View Rear View Inside the Printer Operation Panel...

Страница 15: ...en the paper rest extension when printing on paper larger than A4 Sheet Feeder Load paper here Paper feeds automatically one sheet at a time Front Cover Open to replace the ink tanks or remove jammed...

Страница 16: ...Their Functions Rear View USB Port This connector is used to connect the printer to a computer through a USB interface Printer Port Parallel This connector is used to connect the printer to a compute...

Страница 17: ...rinter Print Head Holder Install the print head here Print Head Lock Lever Locks the print head into the holder Once the print head is installed do not touch this lever Paper Thickness Lever Adjusts t...

Страница 18: ...printing Flashing orange an error has occurred and the printer is not ready to print Flashing orange and green alternately an error has occurred that may require a service call POWER Button Press to...

Страница 19: ...r Functions Windows Printer Driver Functions Windows Opening the Printer Properties Dialog Box Printer Properties Dialog Box Description BJ Status Monitor Functions Cancelling a Print Job Uninstalling...

Страница 20: ...pending on your application program This section describes only the general procedure for opening the Printer Properties dialog box 1 In your application select the command to print a document The Pri...

Страница 21: ...om the Start menu the Windows operating system adds several tabs including the Details tab These do not appear when the Printer Properties dialog box is opened from within an application For further i...

Страница 22: ...Box Description Note The screens in this section refer to Windows 95 Windows 98 Windows Me operation The equivalent screens for Windows 2000 and Windows NT4 0 may look slightly different Main Tab Page...

Страница 23: ...s Windows Main Tab 1 Media Type Ensure this setting matches the type of media loaded in the printer 2 Print Quality Select the print quality you require from among the different options To select cust...

Страница 24: ...figuration of the printer driver By having the user answer a series of questions the Printer Advisor automatically configures the printer driver settings 6 Preview Area Before starting printing verify...

Страница 25: ...ption 25 Printer Driver Functions Windows Page Setup Tab 1 Page Size Ensure the correct paper size is selected 2 Orientation Select landscape or portrait printing and ensure it is the same orientation...

Страница 26: ...you can specify the Printer Paper Size and Scaling Page Layout Printing Pages are reduced and printed so that 2 to 16 document pages fit on each printed page Only the 2 page layout is available in Wi...

Страница 27: ...tion 27 Printer Driver Functions Windows Stamp Background Tab Not Available in Windows NT4 0 1 Stamp Select the check box and choose the stamp 2 Place stamp over text When selected the stamp is printe...

Страница 28: ...ws you to create new stamps or modify details of a selected stamp 5 Background Select the check box and choose the background image you wish to use 6 Background first page only Prints the background i...

Страница 29: ...ion 29 Printer Driver Functions Windows Effects Tab 1 Simulate Illustration This function manipulates colour image data with certain effects Select the check box and adjust the brightness of the image...

Страница 30: ...application 4 Photo Optimizer PRO Optimises the colour of images taken from a digital camera or scanner It is especially effective for images affected by colour imbalance and over or under exposure Wh...

Страница 31: ...1 Printing Profiles This list displays the printing settings currently registered in the Profiles tab The Current Settings profile contains the settings currently specified in the Main Page Setup and...

Страница 32: ...Effects tabs Select Current Settings in the Printing Profiles list then click this button The Add to Profiles dialog box appears 5 Retrieve from Profiles Click to activate registered printer settings...

Страница 33: ...nance Tab 1 Cleaning Click to start print head cleaning For details refer to Print Head Cleaning 2 Deep Cleaning Click to start print head deep cleaning Use this function only if Cleaning has not impr...

Страница 34: ...nt refer to Quick Start Guide 5 Power Off Click to turn the printer off 6 Auto Power This allows you to turn the printer off when no data is sent to the printer for a certain period of time or turn th...

Страница 35: ...re of the error and suggests an appropriate solution The status monitor also checks the ink tanks and displays a warning message when the ink is low Launching the BJ Status Monitor The BJ Status Monit...

Страница 36: ...Functions 36 Printer Driver Functions Windows Note To open the BJ Status Monitor when the printer is not printing click the Maintenance tab in the Printer Properties dialog box and click the Start Sta...

Страница 37: ...if the printer runs out of paper or ink is low In such cases take the appropriate action as described in the Printer Status tab In Windows 95 Windows 98 or Windows Me click the Guide tab and follow th...

Страница 38: ...ng a Print Job To cancel the current print job first open the BJ Status Monitor 1 Click the Canon BJ Status Monitor icon on the Task Bar 2 Click Cancel Printing Note If Cancel Printing is greyed out p...

Страница 39: ...Click the Start button and select Programs Canon S6300 Uninstall 2 Click Yes when the confirmation message appears 3 When all the files have been deleted click OK The deletion of the printer driver i...

Страница 40: ...Printer Driver Functions Macintosh Printer Driver Functions Macintosh Description of Print Settings BJ Print Monitor Cancelling a Print Job Using the Printer with a Network Uninstalling Printer Drive...

Страница 41: ...Settings 41 Printer Driver Functions Macintosh Description of Print Settings Page Setup Dialog Box Printer Utility Dialog Box Print Dialog Box Detailed Setting Dialog Box Options Dialog Box Register...

Страница 42: ...ize of the print media and resizing the printed image To open the Page Setup dialog box select Page Setup from the File menu in your application program 1 Paper Size Select the size of the paper for t...

Страница 43: ...g Custom 1 to Custom 3 in the Paper Size popup menu The Custom Dialog Box allows you to specify the length and width of the paper 6 Utilities Click to open the Printer Utility dialog box for maintenan...

Страница 44: ...ed when you click the Utilities button in the Page Setup dialog box 1 Select the function you wish to perform 2 Display area showing the various maintenance functions including cleaning and test patte...

Страница 45: ...Description of Print Settings 45 Printer Driver Functions Macintosh Print Head Cleaning Print Head Deep Cleaning Note For information about Print Head Alignment refer to the Quick Start Guide...

Страница 46: ...int job To open the Print dialog box select Print from the File menu in your application program 1 Media Type Ensure this setting matches the type of paper media loaded in the printer 2 Greyscale Prin...

Страница 47: ...o manually set the print quality and colour settings in the Detailed Setting Dialog Box 5 Options Specify the output destination print order and page layout for the document you are printing 6 Apply A...

Страница 48: ...tions Macintosh Detailed Setting Dialog Box To open the Detailed Setting dialog box select Manual in the Print dialog box and then click Details 1 Panel display icons Click these icons to switch betwe...

Страница 49: ...4 Photo Optimizer PRO Optimises the colour of images taken from a digital camera or scanner It is especially effective for images affected by colour imbalance and over or under exposure When printing...

Страница 50: ...ects panel click the Special effects display icon 1 Simulate illustration This function manipulates colour image data to produce illustration effects To use the function select the check box To adjust...

Страница 51: ...scription of Print Settings 51 Printer Driver Functions Macintosh 2 Monochrome effects Prints a colour image in a single colour Select the check box and choose the colour you wish to use 3 Preview Are...

Страница 52: ...ick the Colour display icon 1 Colour Correction Select a colour correction method BJ Standard ColourSync or None BJ Standard is usually the optimum colour correction method for printing with a BJ prin...

Страница 53: ...ia type and other factors 4 Gamma Correction This function adjusts the colour contrast not including pure black and white To adjust the contrast select the check box and move the slide bar Moving the...

Страница 54: ...ptions button in the Print dialog box 1 Destination Select the print output destination Printer is the usual selection To check the layout or other image elements before printing select Preview To sav...

Страница 55: ...e copy at a time 4 Page Layout Allows you to print two or four pages of a document on a single page If you select 2 Up or 4 Up you should also set the Page Order to specify the document page order for...

Страница 56: ...ngs select the desired settings in the Settings list and click the Import button 3 Apply Saves the settings currently specified in the Print dialog box After clicking the button enter the name under w...

Страница 57: ...progress of print jobs You can launch the BJ Print Monitor if background printing is enabled in the Chooser utility Opening the BJ Print Monitor 1 Select Chooser from the Apple Menu 2 Set Backgroundi...

Страница 58: ...ton down while dragging the document name to the new position then release Note however that you cannot change the print order of a document already printing Click to pause printing of the specified d...

Страница 59: ...nd the currently printing job 1 Select BJ Print Monitor in the Application Menu 2 Click the name of the print job you wish to cancel then click The document selected in the Print Monitor is deleted fr...

Страница 60: ...driver on each network computer that will use the printer For information on installation refer to the Quick Start Guide Use a USB cable to connect the printer to the computer that will function as t...

Страница 61: ...click Send 6 Confirm that the new print server name has been added to Current print servers then click Close 7 Click the close box to close the Chooser Client setup procedure 1 Select Chooser in the...

Страница 62: ...t start the BJ Status Monitor Click the BJ Status Monitor icon in the BJ Extras folder To close the BJ Status Monitor select Quit in the File menu The BJ Print Monitor and BJ Status Monitor The BJ Pri...

Страница 63: ...inting Click to cancel printing of the specified document Note You can determine the owner of a computer by selecting the File Sharing control panel and checking the Owner Name item If you are using t...

Страница 64: ...e CD ROM 2 Double click the Printer Driver folder 3 Double click the Installer icon 4 When the Software License Agreement is displayed click Accept 5 Select Uninstall from the popup menu and then clic...

Страница 65: ...nce Routine Maintenance When to Replace Ink Tank and Maintain Print Head Replacing an Ink Tank Printing the Nozzle Check Pattern Print Head Cleaning Print Head Deep Cleaning Cleaning the Printer Trans...

Страница 66: ...nitor Macintosh will tell you to replace the ink tank Attempting to print causes the POWER lamp to flash four times Replacing an Ink Tank If printing becomes faint or a specific colour is no longer pr...

Страница 67: ...ition With this printer ink tanks must be installed from the right in the order indicated below Yellow BCI 3eY Magenta BCI 3eM Cyan BCI 3eC Black BCI 3eBK Note Damage caused by using a refilled cartri...

Страница 68: ...h the tab and remove the ink tank Do not touch the lock lever remove only the ink tank Important Handle ink tanks carefully to avoid staining clothing or the surrounding area Discard empty ink tanks a...

Страница 69: ...Replacing an Ink Tank 69 Routine Maintenance 3 Unpack the new ink tank and pull off the orange tape...

Страница 70: ...ve the orange protective cap from the bottom of the ink tank Important Do not re attach the protective cap once you have removed it Once you have removed the protective cap do not touch the open ink p...

Страница 71: ...front cover The print head holder moves to the right The ink tank installation process is now complete Note To maintain optimal print quality use an ink tank within six months of first use Once an in...

Страница 72: ...rrect Nozzle check pattern printing can be executed from the Windows and Macintosh printer drivers or from the printer itself Printing the Nozzle Check Pattern from the Printer Drivers Windows 1 With...

Страница 73: ...age Setup dialog box The Page Setup dialog box can normally be opened by selecting Page Setup in the File menu 3 Click the Utilities button to open the Printer Utilities dialog box 4 Select Test Print...

Страница 74: ...Maintenance Printing the Nozzle Check Pattern through the Printer 1 With the printer on load a sheet of A4 or Letter paper in the printer 2 Hold the RESUME CANCEL button down until the POWER lamp flas...

Страница 75: ...ld appear as follows when ink is discharged properly Examine the nozzle check pattern output by the printer Lines missing here indicate the print head requires cleaning Unevenness in these patterns in...

Страница 76: ...er from the printer drivers or from the printer itself Note Cleaning the head consumes ink so perform head cleaning only when necessary Cleaning the Print Head from the Printer Drivers Windows 1 Ensur...

Страница 77: ...nk nozzles 5 When the confirmation message is displayed click OK Macintosh 1 Ensure the printer is on 2 Open the Page Setup dialog box The Page Setup dialog box can normally be opened by selecting Pag...

Страница 78: ...lost 1 Ensure the printer is on 2 Hold down the RESUME CANCEL button until the POWER lamp flashes once Now the POWER lamp starts flashing and print head cleaning begins Do not perform any other opera...

Страница 79: ...ad deep cleaning from the printer driver Note Print head deep cleaning consumes more ink than standard print head cleaning so perform this procedure only when necessary Windows 1 Ensure the printer is...

Страница 80: ...WER lamp starts flashing and print head deep cleaning begins The process takes one or two minutes to complete so simply wait until the POWER lamp stops flashing After print head deep cleaning finishes...

Страница 81: ...in the printer When the accumulated debris becomes clearly visible clean the printer by the following procedure 1 Turn the printer off 2 After making sure that the POWER lamp is off unplug the printer...

Страница 82: ...y stray ink drops paper scraps and dust Pay special attention to cleaning the black panel and white rollers as these are most susceptible to soiling Do not touch any of the printer s internal componen...

Страница 83: ...you do not have the original packing materials pack the printer carefully and thoroughly in protective material inside of a sturdy box 1 Turn the printer off 2 After making sure that the POWER lamp i...

Страница 84: ...ter 84 Routine Maintenance 3 Remove the paper rest and push in the paper output tray and extension 4 Disconnect the printer cable from the computer and from the printer and then disconnect the power c...

Страница 85: ...Transporting the Printer 85 Routine Maintenance 5 Secure the printer with adhesive tape as shown and then pack it in a plastic bag...

Страница 86: ...he Printer 86 Routine Maintenance 6 When placing the printer in its box immobilize it by inserting the protective material on both sides of the printer Clearly label the box as Fragile if using a tran...

Страница 87: ...e Media Types Envelopes High Resolution Paper HR 101N Glossy Photo Paper GP 301 High Gloss Photo Film HG 201 Glossy Photo Cards FM 101 Photo Paper Pro PR 101 Photo Paper Pro PC 101S Transparencies CF...

Страница 88: ...nvelopes European DL and US Com 10 Important Do not use the following types of paper Using such paper will not only produce unsatisfactory results but can also cause the printer to jam or malfunction...

Страница 89: ...can be used For more information about the media and the printing methods refer to the specific sections Plain paper Refer to the Quick Start Guide Envelopes High Resolution Paper HR 101N Glossy Photo...

Страница 90: ...lopes Preparation for Printing 1 Press down on all four corners and edges of the envelopes to flatten them as shown below 2 If the envelopes are curled hold the opposite corners and gently bend them i...

Страница 91: ...rinter if they are not completely flat and the edges are not aligned Ensure that no curl or puff exceeds 5 mm 0 2 in Unsuitable Envelopes Envelopes with an embossed or treated surface Envelopes with a...

Страница 92: ...10 envelopes can be loaded at once Note If even after removing any curl in the envelopes they still will not feed properly clean the paper feed roller 1 Ensure the printer is turned on If any paper i...

Страница 93: ...is loaded in the printer will feed through the printer and be ejected Repeat this operation three times If the printer still will not feed envelopes through even after cleaning the paper feed roller p...

Страница 94: ...is suitable for printing business documents that feature graphics and for photographs Loading Load the paper with the whiter side facing up Set the Paper Thickness Lever to the left Do not load paper...

Страница 95: ...tting matches the size set in the application Handling of Printed Output Do not stack more than 40 sheets in the paper output tray If the output paper is curled it may prevent the next sheet being eje...

Страница 96: ...with a glossy printing surface to produce printouts close to photograph quality Loading Load the paper with the whiter side facing up Set the Paper Thickness Lever to the left A maximum of 10 sheets c...

Страница 97: ...ation Handling of Printed Output Do not stack more than 10 sheets in the paper output tray If the output paper is curled it may prevent the next sheet being ejected In this case or if the ink takes a...

Страница 98: ...ossy surface ideal for printing photographs with outstanding results Loading Load only one sheet at a time Load the film with the cut corner at the upper right If the film is curled flatten it by curl...

Страница 99: ...Settings Media Type High Gloss Photo Film Page Size Ensure the setting matches the size set in the application Handling of Printed Output Remove each sheet as soon as it is printed Do not touch the pr...

Страница 100: ...surface of the card without a white border To take full advantage of FM 101 make the images slightly larger than the area indicated by the perforations Loading Load the paper with the glossy side fac...

Страница 101: ...gs Media Type Glossy Photo Cards Page Size Canon 101 6 x 152 4 mm Canon 4 x 6 in Handling of Printed Output Do not stack more than 20 sheets in the paper output tray Do not touch the printed surface u...

Страница 102: ...ed surface that enhances gloss and provides superior colour reproduction It is ideal for printing high quality photographs Loading Load only one sheet at a time Load the paper with the glossier side f...

Страница 103: ...before the ink is completely dry It is recommended that you allow the ink to dry for 24 hours Do not attempt to dry the ink with a hair dryer or by exposing printed sheets to direct sunlight Storing...

Страница 104: ...Photo Paper Pro PR 101 104 Printing Media Printable Area Printing Area...

Страница 105: ...tire surface of the card without a white border To take full advantage of PC 101S make the images slightly larger than the area indicated by the perforations This paper is ideal for printing high qual...

Страница 106: ...in Applications Settings Enter 109 6 x 160 4mm 4 31 x 6 31 in in Image Size For details on how to specify the image size refer to the application s user manual You may not be able to specify the size...

Страница 107: ...ing presentation material for use with overhead projectors Loading Place one sheet of plain A4 or Letter paper under the transparencies in the sheet feeder Set the Paper Thickness Lever to the left A...

Страница 108: ...ard which it curls when held by the edge Printer Driver Settings Media Type Transparency Page Size Ensure the setting matches the size set in the application Handling of Printed Output Remove each tra...

Страница 109: ...printer driver Note For the customers in the United States refer to the Quick Start Guide for instructions on using TR 101 T shirt transfers Loading Load only one sheet at a time If the T shirt transf...

Страница 110: ...Size Ensure the setting matches the size set in the application Handling of Printed Output Remove each T shirt transfer as soon as it is printed The T shirt transfer should be used as soon as possible...

Страница 111: ...ne more sheet than you actually need to print The maximum length for one print job is six sheets so if you will be printing on six sheets tear off a seven sheet length Loading 1 Close the paper rest e...

Страница 112: ...Banner Paper 112 Printing Media 4 Place the printer where the printed banner output can hang over the edge of the table Ensure the ink does not stain the table or floor...

Страница 113: ...banner paper A4 When using letter size banner paper Letter Copies Must be set to 1 to print correctly In Windows select Banner Printing for Printing Type on the Page Setup tab On a Macintosh before c...

Страница 114: ...ality is Poor or Contains Errors Printer Does Not Start or Stops During Print Jobs Paper Does Not Feed Properly or Paper Jams The POWER Lamp Flashes Orange An Error Message is Displayed on the Screen...

Страница 115: ...tly reinstall it If you are using Windows delete the printer driver before reinstalling it Uninstalling Printer Drivers Note If the Installer was forcibly terminated due to an error in Windows Windows...

Страница 116: ...e If you are typing in the file name you must specify the CD ROM drive letter and the installation program MSetup exe The CD ROM drive letter is computer dependent Confirm that there are no problems w...

Страница 117: ...rors Cannot Print to End of Job Colours are Unclear Meaningless Characters or Symbols are Printed Printing is Blurred Colours are Wrong Straight Lines are Misaligned Printed Paper Curls or Ink Blots B...

Страница 118: ...tion Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh Note When using an ECP printer port in Windows you may not be able to...

Страница 119: ...nt Quality on the Main tab If you are working in a Macintosh environment select the Photo or Graphic icon for the Print Mode in the Print dialog box Confirm the specified ink tank is installed When an...

Страница 120: ...shooting Meaningless Characters or Symbols are Printed If the problem only occurs when printing a specific document try editing the document and then printing it If this does not resolve the problem t...

Страница 121: ...tly If the nozzle check pattern does not print correctly clean the print head Printing the Nozzle Check Pattern Print Head Cleaning If the problem is not resolved after cleaning the print head several...

Страница 122: ...aight Lines are Misaligned Align the print head Ensure you align the print head every time you install a new print head Windows 1 Open the Printer Properties dialog box 2 Click the Maintenance tab 3 C...

Страница 123: ...up dialog box 2 Click Utilities 3 Select Test Print from the pull down menu and then click Print Head Alignment Follow the instructions on the screen Note Straight lines can become misaligned if the p...

Страница 124: ...r print quality setting Windows 1 Open the Printer Properties dialog box 2 On the Main tab click High for the Print Quality setting Macintosh 1 Open the Print dialog box 2 For Print Mode select Manual...

Страница 125: ...print images that require a lot of ink i e pictures with intense colours or photographs Reduce the Intensity setting in the printer driver and try printing again Windows 1 Open the Printer Properties...

Страница 126: ...oor or Contains Errors 126 Troubleshooting Macintosh 1 Open the Print dialog box 2 For Print Mode select Manual and then click Details 3 Click the Colour icon and then drag the Intensity slide bar to...

Страница 127: ...ge printer driver setting You can either remove each printed sheet from the output tray as soon as it is printed or enable Pause Page to pause after each sheet has printed Windows 1 Open the Printer P...

Страница 128: ...own menu 4 Select Pause between pages and then click Send You may need to clean some internal parts of the printer Follow the procedure below 1 Load sheets of A4 or Letter plain paper in the printer 2...

Страница 129: ...by simply turning the paper over When printing on thick paper set the paper thickness lever to the mark This widens a gap between the print head and the paper If the paper is scratched even when prin...

Страница 130: ...for Colour Adjustment and then click Set 3 Drag the Intensity slide bar to adjust the intensity Macintosh 1 Open the Print dialog box 2 For Print Mode select Manual and then click Details 3 Click the...

Страница 131: ...ern to check the ink output If a specific colour does not print in the nozzle check pattern clean the print head Printing the Nozzle Check Pattern Print Head Cleaning The problem can also be resolved...

Страница 132: ...etting in the printer driver settings Windows 1 Open the Printer Properties dialog box 2 On the Main tab click High for the Print Quality setting Macintosh 1 Open the Print dialog box 2 For Print Mode...

Страница 133: ...ows 1 Open the Printer Properties dialog box 2 On the Main tab select Custom for the Print Quality setting and click Set 3 Click Diffusion for the Halftoning setting Macintosh 1 Open the Print dialog...

Страница 134: ...s During Print Jobs 134 Troubleshooting Printer Does Not Start or Stops During Print Jobs Printing Does Not Start Printing Stops Before It is Completed Printer Moves But Does Not Print Print Head Hold...

Страница 135: ...r graphics it takes longer than usual to begin printing While the POWER lamp is flashing the computer processes the data and sends it to the printer Simply wait until the processing is completed Ensur...

Страница 136: ...ows you can set the Canon S6300 as the default printer Ensure the printer port is set correctly If using a parallel interface printer cable set LPT1 as the printer port If using a USB cable set USBPRN...

Страница 137: ...processing is completed Halt the print job and turn the printer off for at least 15 minutes to cool the print head down The print head can overheat when continuously printing for long time To protect...

Страница 138: ...print head print the nozzle check pattern to check that ink is being output normally Print Head Cleaning Printing the Nozzle Check Pattern If the problem is not resolved by cleaning the print head sev...

Страница 139: ...e front cover and turn the power on If the POWER lamp is flashing green the printer is initialising When the POWER lamp stops flashing open the front cover again If the front cover has been left open...

Страница 140: ...Paper Does Not Feed Properly or Paper Jams 140 Troubleshooting Paper Does Not Feed Properly or Paper Jams Paper Does Not Feed Properly Paper Jams...

Страница 141: ...of the paper just touches the paper guide When printing envelopes refer to Envelopes in Printing Media and prepare the envelopes before printing Once you have prepared the envelopes load them in the...

Страница 142: ...per out press the POWER button twice to eject the paper automatically If the paper tears and a piece remains inside the printer open the front cover and remove it After removing all paper close the fr...

Страница 143: ...Out of paper paper jam or paper feed error Replace the paper correctly and press the RESUME CANCEL button If paper has jammed in the printer clear the jam and press the RESUME CANCEL button Three fla...

Страница 144: ...ste ink tank almost full The printer has a built in waste ink tank for the ink used during print head cleaning Eight flashes indicates that the waste ink tank is nearly full Press the RESUME CANCEL bu...

Страница 145: ...reen and orange An error that requires contacting a Canon service representative may have occurred Turn the printer off and unplug the printer from the power supply Plug the printer back in and turn t...

Страница 146: ...n the Screen 146 Troubleshooting An Error Message is Displayed on the Screen Error Writing to LPT1 or USBxxx Application Error or General Protection Fault Other Error Messages Other Error Messages Win...

Страница 147: ...Note If you are using a switch box or other devices remove and reconnect the printer directly to the computer and try printing again If printing is now successful there may be a problem with the devic...

Страница 148: ...ter port status When using the parallel interface in Windows 95 Windows 98 Windows Me Windows 2000 1 Right click My Computer and select Properties 2 Click the Device Manager tab In Windows 2000 click...

Страница 149: ...sal serial bus controller and then double click Canon S6300 3 On the General tab check for any indication of a problem with the device If an error has occurred follow the instruction of Notes on Handl...

Страница 150: ...may be a problem in the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers If the printer is connected to the USB interface follow the procedure Notes on Handlin...

Страница 151: ...u attempt to print with a Windows 3 1 application under Windows 98 the application may not function correctly and an error may occur Use an application program intended for your operating system If ot...

Страница 152: ...ument and then printing it If this resolves the problem there may have been a problem in the original document If the same problem occurs with the edited document contact the manufacturer of your appl...

Страница 153: ...nitor is displayed follow the instructions on screen If an error occurs during printing the BJ Status Monitor displays the error on the Printer Status tab Follow the instructions on screen In Windows...

Страница 154: ...ny unnecessary files Could not spool successfully due to insufficient memory Increase available memory by closing any other applications currently running Printer driver could not be found Uninstall t...

Страница 155: ...3 There is a problem with the printer driver Uninstall the printer driver and reinstall it Uninstalling Printer Drivers Error No X300 Ensure the power is on and that the printer and the computer are s...

Страница 156: ...lems Unique to Windows 156 Troubleshooting Problems Unique to Windows The BJ Status Monitor is Not Displayed Cannot Print in Background Windows 95 Windows 98 Windows Me only Cannot Print Normally Wind...

Страница 157: ...enu 2 On the Details tab or Ports tab click Spool Settings and select Enable bi directional support for this printer If the printer is connected to the parallel interface ensure the printer cable supp...

Страница 158: ...he hard disk Background printing requires a certain amount of disk space You may need to delete unnecessary files or disable background printing Ensure that background printing is enabled 1 Open the P...

Страница 159: ...mode and then try printing again Sometimes ECP mode disrupts normal printing 1 Open the Printer Properties dialog box 2 Click the Maintenance tab 3 Click Custom Settings to open the Custom Setting di...

Страница 160: ...iver port to FILE as follows The WPS Windows Printing System driver or CAPT Canon Advanced Printing Technology driver may disrupt normal printing 1 Click the Start button then click Settings and Print...

Страница 161: ...Problems Unique to the Macintosh 161 Troubleshooting Problems Unique to the Macintosh Jagged Text or Graphics or Banded Gradations Cannot Print in Background Macintosh...

Страница 162: ...ns Ensure your application supports Quick Draw If you are using a PostScript compatible application printed text and lines may appear jagged and gradations may appear banded As S6300 is not a PostScri...

Страница 163: ...Ensure background printing is enabled 1 In the Apple menu select Chooser 2 Click Backgrounding on Check the amount of free space on the hard disk Background printing requires a certain amount of disk...

Страница 164: ...164 Appendices Appendices Deleting an Unknown Device USB interface For Faster Printing Windows Macintosh Windows...

Страница 165: ...low the steps below to delete the unknown device 1 Click the Start button select Settings and click Control Panel 2 Double click System 3 Click the Device Manager tab In Windows 2000 click the Hardwar...

Страница 166: ...Deleting an Unknown Device USB interface 166 Appendices If the unknown device is under Universal serial bus controller If the unknown device is under Other devices...

Страница 167: ...es window In Windows 2000 click and then click OK in the System Properties window 7 Click at the top right of the Control Panel window to close it 8 Turn the printer off 9 Remove the Setup Software Us...

Страница 168: ...rinting on some computers 1 To enable the ECP mode first confirm the following The printer and computer are connected with a parallel printer cable The printer driver has been installed The printer po...

Страница 169: ...For Faster Printing 169 Appendices 3 Click the Maintenance tab and click the Custom Settings icon 4 Select the Set printer to ECP mode check box and click Send...

Страница 170: ...In this case clear the Set printer to ECP mode check box in the screen above and click Send Turn the printer off and back on to cancel the ECP mode With Windows 95 a problem may remain after you cance...

Страница 171: ...n 2400 horizontal 1200 vertical dpi max Print speed printing with Canon standard pattern Black printing Fast 17 ppm Standard 11 ppm Colour printing Fast 12 ppm Standard 4 3 ppm Print direction Bi dire...

Страница 172: ...B standard Series B receptacle USB interface Recommended printer cable parallel Material AWG28 or larger Type Twisted pair shielded cable Length Up to 2 0 m 6 5 ft Connectors Amphenol 30360 or equival...

Страница 173: ...condensation Storage environment Temperature 0 to 40 C 32 to 95 F Humidity 5 to 90 RH no condensation Power supply Europe AC 230 V 10 50 Hz USA Canada AC 120 V 60 Hz Australia AC 240 V 50 Hz Power co...

Страница 174: ...nner Paper Sheet feeder capacity Plain Paper 75 gsm 100 sheets max High Resolution Paper 80 sheets max 20 sheets max with A3 size paper Envelopes 10 pieces max Glossy Photo Paper 10 sheets max 1 sheet...

Страница 175: ...width 90 0 to 329 0 mm 3 5 to 13 0 in height 120 0 to 584 2mm 4 7 to 23 0 in Weight 64 to 105 gsm 17 to 28 lb Canon Special media High Resolution Paper HR 101N Glossy Photo Paper GP 301 High Gloss Pho...

Страница 176: ...low 256 nozzles 1200 dpi Ink Tanks Capacity Black BCI 3eBK approx 695 1 approx 1250 2 Cyan BCI 3eC approx 460 2 Magenta BCI 3eM approx 395 2 Yellow BCI 3eY approx 300 2 1 1500 characters per page norm...

Страница 177: ...network operating environment When connecting printer and computer through USB interface use the system under the following operating environment Windows Computer with Microsoft Windows 98 or Windows...

Страница 178: ...ark blue Canon recommends that you print within this area Printable area light blue The area where it is possible to print However printing in this area can adversely affect the print quality or the p...

Страница 179: ...290 2 412 0 mm 11 4 16 2 in Ledger 11 17 272 6 423 8 mm 10 7 16 7 in B4 250 2 356 0 mm 9 9 14 0 in A4 203 2 289 0 mm 8 0 11 4 in B5 175 2 249 0 mm 6 9 9 8 in A5 141 2 202 0 mm 5 6 7 9 in 28 0 mm 1 1...

Страница 180: ...Size Printable Area width x height Letter 203 2 271 4 mm 8 0 10 7 in Legal 203 2 347 6 mm 8 0 13 7 in 28 0 mm 1 1 in 26 5 mm 1 04 in 6 4 mm 0 25 in 6 3 mm 0 25 in 5 0 mm 0 2 in 3 0 mm 0 12 in Recommen...

Страница 181: ...4 11 8 in Letter 218 4 281 9 mm 8 6 11 1 in Glossy Photo Card 109 4 159 9 mm 4 3 6 3 in 5 1 mm 0 2 in A4 5 9 mm 0 23 in Letter 5 1 mm 0 2 in Glossy Photo Card 4 1 mm 0 16 in A4 Letter 28 0 mm 1 1 in...

Страница 182: ...101 is identical to that of A4 size paper For details refer to A3 A3 Ledger B4 A4 B5 A5 Size Printable Area width x height Photo Paper Pro PC 101S 109 6 160 4 mm 4 3 6 3 in 4 0 mm 0 16 in 4 0 mm 0 16...

Страница 183: ...ecifications Envelopes Size Printable Area width x height European DL 190 5 103 2 mm 7 5 4 1 in US Com 10 211 8 98 0 mm 8 3 3 9 in 3 0 mm 0 12 in 26 5 mm 1 04 in 3 4 mm 0 13 in 3 4 mm 0 13 in Printabl...

Страница 184: ...ble Area width x height Banner Paper A4 203 2 1774 0 mm 8 0 69 8 in Letter 203 2 1668 4 mm 8 0 65 7 in 3 4 mm 0 13 in 3 4 mm 0 13 in 3 0 mm 0 12 in 28 0 mm 1 1 in 5 0 mm 0 2 in Max 6 sheets Min 2 shee...

Страница 185: ...8 Banner Paper 111 BCI 3eBK 67 BCI 3eC 67 BCI 3eM 67 BCI 3eY 67 BJ Print Monitor Macintosh 57 BJ Status Monitor Macintosh 63 BJ Status Monitor Windows 35 153 157 C Cancelling a Print Job Macintosh 59...

Страница 186: ...known Device USB interface 165 E ECP mode 168 Envelopes 90 Error Message 146 153 155 F Fit to Page Printing 26 Front cover 15 139 G Gamma Correction Macintosh 53 General Protection Fault 151 Glossy Ph...

Страница 187: ...Properties Dialog Box Windows 20 P Page Setup Dialog Box Macintosh 42 Page Size Windows 25 Paper feed roller 92 Paper Guide 15 Paper Jams 142 Paper Output Tray 15 Paper Rest 15 Paper Size Macintosh 42...

Страница 188: ...t server Macintosh 60 Printable area 178 Printer Driver Macintosh 40 Printer Driver Windows 19 Printer port 148 149 Printer Port Parallel 16 Printer Properties Dialog Box Windows 20 22 Printing Area 1...

Страница 189: ...nsporting the Printer 83 T Shirt Transfers TR 201 109 U Uninstalling Printer Drivers Macintosh 64 Uninstalling Printer Drivers Windows 39 USB interface 165 USB Port 16 W When to Replace Ink Tank and M...

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