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114
Troubleshooting
Problem
Cause
Solution
The camera will not
operate.
The camera is turned off.
z
Turn the power on.
(See
Turning the Power ON/OFF
(p. 23))
The SD card slot/battery cover is open.
z
Be sure the cover is closed securely.
Batteries are loaded in the wrong
direction.
z
Reload the batteries in the correct direction.
Batteries are depleted.
z
Replace with unused alkaline (two AA-size
batteries) or fully recharged Canon AA-size
NiMH batteries.
z
Use a household power source.
Batteries are not the right type.
z
Use only new AA-size alkaline batteries or
Canon AA-size NiMH batteries.
(For the information about alkaline batteries,
see
Proper Battery Handling
(p. 17))
Batteries are not making good
electrical contact with the camera.
z
Wipe the battery terminals with a clean dry
cloth.
z
Reload the batteries several times.
The camera will not
shoot.
Camera is in Playback mode.
z
Change to a Shooting mode.
The flash is charging.
z
Wait until the flash charges. You can press the
shutter button when the upper indicator lights
orange steadily.