Canon PIXMA IP5300, Руководство по обслуживанию

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4. FAQ (Problems Specific to the iP5300 and Corrective Actions)
Part 2: TECHNICAL REFERENCE TABLE OF CONTENTS
No. * Function Phenomenon Condition Cause Corrective action
Possible call or
complaint
1 C
Paper
feeding
Paper feeding
problems
- Jam
- Skewed paper
feeding
- Low temperature
and low humidity
environment
- Paper feeding from
the cassette
- Round-trip
postcard
Due to curl of a
round-trip postcard
in the low
temperature and
low humidity
environment, the
paper return tab of
the U-turn path
opposite to the
home position may
not completely
return to the
original position
before the postcard
is picked up. In this
way, the postcard is
skewed at the home
position side,
resulting in skewed
paper feeding or
jam. - Eliminate the curl
of the round-trip
postcard.
- Set the round-trip
postcard in the
ASF.
- Paper jams.
- Paper feeds at
an angle.
2 C
Print
results
Skewed paper
feeding (at the
level of +/- 1%) - Paper feeding from
the ASF
- Credit Card size
Since coaxial
tolerance between
the pinch roller and
the LF roller,
which determines
the paper feed
alignment, is
0.2mm, skewed
paper feeding can
occur. However,
according to the
field data of current
models, the
skewness level
caused by the
coaxial tolerance of
0.2mm is within
the criteria of +/-
1%, thus the
phenomenon is left
as is. - Align the paper
guide to the paper
edge tighter than
usual.
- Paper feeds at
an angle.
- A margin
appears on
printouts.
Soiling on the
back side of
paper (lines or
streaks parallel
to the paper feed
direction) - After continuous
borderless printing
of small sized
paper (such as 4 x
6), when a larger
sized paper (such
as A4) is printed.
- With Photo Paper
In borderless
printing, printing is
performed to the
size slightly larger
than the paper size,
and ink off the
paper is absorbed
by the platen's ink 1. Perform Bottom
plate cleaning
(from the
printer driver)
up to 3 times
*1
.
2. If soiling on the
paper still
remains after 3
- Paper gets
smeared.
- The back side
of paper gets
smeared.