Canon MF720 Series, Руководство по обслуживанию, Страница: 63 / 327

No. Code Character strings Cause Remedy
3 0xxx 0003 Server schedule is not exist Blank schedule data have been
received from UGW. Perform and complete a communication test
(COM-TEST).
4 0xxx 0003 Communication test is not per-
formed
Communication test has not
completed. Perform and complete a communication test
(COM-TEST).
5 84xx 0003 E-RDS switch is setted OFF A communication test has been
attempted with the E-RDS switch
being OFF. Set E-RDS switch (E-RDS) to 1, and then per-
form a communication test (COM-TEST).
6 8600 0002
8600 0003
8600 0101
8600 0201
8600 0305
8600 0306
8600 0401
8600 0403
8600 0414
8600 0415 Event Registration is Failed Processing (event processing)
within the device has failed. Turn the device OFF/ ON.
If the error persists, replace the device system
software. (Upgrade)
7 8700 0306 SRAM version unmatch! Improper value is written in at the
head of the NVMEM domain
(nonvolatile memory domain) of
E-RDS. Turn the device OFF/ ON.
8 8700 0306 SRAM AeRDS version un-
match!
Improper value is written in at the
head of the NVMEM domain
(nonvolatile memory domain) of
Ae-RDS. Turn the device OFF/ ON.
9 8xxx 0004 Operation is not supported Method which E-RDS is not sup-
porting attempted. Contact help desk.
10 8xxx 0101 Server response error (NULL) Communication with UGW has
been successful, but an error of
some sort has prevented UGW
from responding.
When (Null) is displayed at the
end of the message, this indi-
cates that there has been an er-
ror in the HTTPS communication
method.
Perform and complete a communication test
(COM-TEST).
11 8xxx 0201
8xxx 0202
8xxx 0203
8xxx 0204
8xxx 0206 Server schedule is invalid During the communication test,
there has been some kind of error
in the schedule values passed
from UGW. When the error occurs, report the details to the
support section.
After the UGW side has responded, try the
communication test again.
12 8xxx 0207
8xxx 0208 Internal Schedule is broken The schedule data in the inside of
E-RDS is not right. Perform a communication test (COM-TEST).
13 8xxx 0221 Server specified list is too big Alarm/Alert filtering error: The
number of elements of the list
specified by the server is over re-
striction value.
Alert filtering is not supported by UGW.
14 8xxx 0222 Server specified list is wrong Alarm filtering error: Unjust value
is included in the element of the
list specified by the server. Alert filtering is not supported by UGW.
15 8xxx 0304 Device is busy, try later The semaphore consumption er-
ror at the time of a communica-
tion test. Try again a communication test after a period
of time.
16 8xxx 0709 Tracking ID is notmatch When upgrading firmware, the
TrackingID notified by Updater
differs from the thing of UGW
designates. Obtain the sublog, and contact the support de-
partment of the sales company.
17 8xxx 2000 Unknown error Some other kind of communica-
tion error has occurred. Perform and complete a communication test
(COM-TEST).
18 8xxx 2001 URL Scheme error(not https) The header of the URL of the reg-
istered UGW is not in https for-
mat. Check that the value of URL of UGW (RGW-
ADR) is https://a01.ugwdevice.net/ugw/agen-
tif010.
2. Technical Explanation
55