9-11
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9
Repeated paper jams occur.
Q
Is the proper paper loaded?
A
Check that the size, thickness and type of the paper you are using. (See "Print Media
Requirements," on p. 2-1.)
Q
Is the proper paper loaded correctly?
A
Be sure to fan the paper stack before loading it in the cassette. This keeps the sheets of paper from
sticking together.
Q
Is the output tray free of obstructions?
A
Do not place the delivered paper back on the output tray. (See "Face Down Paper Output Area," on
p. 2-11.)
A
Do not place objects other than paper on the output tray. (See "Face Down Paper Output Area," on p.
2-11.)
Q
Is the machine installed in a proper location?
A
Check that the machine is installed in the proper location. (For information about specifications of the
machine, see "Specifications," on p. 11-1. For safety warnings and cautions, see Chapter 1, "Safety
Instructions," in the
Quick Reference Guide
.)
Envelopes do not feed correctly.
Q
Are the envelopes loaded correctly?
A
Make sure the envelopes are loaded correctly. (See "Loading an Envelope in the Multi-Purpose
Feeder," on p. 2-7.) Load an envelope one by one in the multi-purpose feeder.
Q
Is the proper envelope loaded?
A
Load the recommended envelopes (COM10, MONARCH, DL, or ISO-C5) in the multi-purpose
feeder. (See "Loading an Envelope in the Multi-Purpose Feeder," on p. 2-7.)