( 15 /21)
(8-1.
FAQ (Problems specific to t
he iP1000 and corrective
actions) cont’d)
No.
*
F
unction
Phenomenon
Possible Call / Claim
Corrective action
Cause
8
B
Smearing on printed side.
- Sm
ear on the printed side of paper
- Cannot print properly
- Paper edge crease
1.
Correct the paper curl.
2.
Recommend the user to conduct
printing in the print quality
assurance
area. (In the iP1500,
the head-to-paper
distance cannot be changed.)
T
he edge of paper rises due w
hen paper
is curled, causing the print head to rub
against the printed surface of paper,
resulting in smearing.
9
B
Smearing on the backside, or
address side of postcards
<
P
hoto Paper Plus Double Sided>
- Smears on the already
printed side
w
hen printing the other side
<
W
hen printing the address side of
postcards>
- Smears on the address side
<
W
hen printing the message side of
postcards>
- Smears on the backside
1.
Perform Bottom Plate cleaning from
the printer driver.
2.
Clean
the ribs on t
he platen w
ith cotton
sw
abs/buds.
W
hen borderless printing is conducted
continuously
, ink mist attaches to the ribs
on the platen, and is transferred to the
backside of the follow
ing paper.
10
C
Horizontal lines or uneven print
density
at the trailing edge of
paper
- Cannot print to the bottom edge of
paper
- Lines or uneven print density
appear
in the trailing edge of paper
- Cannot print properly
1.
Recommend printing in the
quality
assurance area.
2.
Change the print
quality
from standard
to high mode.
3.
T
ry
other paper (PP-101)
W
hen the paper end comes off the pinch
roller, printing is performed w
ithout the
paper being held,
prevent
ing the ink drops
from being ejected in the correct
positions, resulting in unevenness.
Note:
T
he problem is less noticeable
than
that of the i320.
11 C
Image
quality
Horizontal lines or uneven print
density
due to LF
roller feeding
at
small pitch
- Lines or uneven print
density
(on
skin
tones and background)
- Cannot print properly
Change the print quality
from standard to
high mode.
As the print media slightly
slips w
hile
being fed by
the LF
roller, printed areas
overlap, causing the problem.
*Occurrence level:
A:
T
he phenomenon is likely
to o
ccur frequently
. (Caution required).
B:
T
he phenomenon may
occur under certain conditions, but lik
eliness is assumed very
low
in practical usage.
C:
T
he phenomenon is unlikely
to be recognized by
the user, and no practical issues are assumed.