Canon ip1500-srm, Упрощенное руководство по обслуживанию

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8. PRODUCT
TECHNICAL
INFORMATION
8-1.
FAQ (Problems specific to
the iP1500 and corrective actions)
No.
*
F
unction
Phenomenon
Possible Call / Claim
Corrective action
Cause
1
A
Carriage error (LED blinks alternately
in
orange and green 2
times).
- LED blinks alternately
in orange and
green, 2 times (carriage error).
Remove the packing material fixing the carriage.
T
he user may
not have removed the
packing material at unpacking and installation. Although a caution sheet is packaged together w
ith the printe
r, the user may
not
have noticed it. Note:
Even if the packing material remains, no parts are damaged.
2 A
Installation
Ink tank installation error (LED blinks in orange 4 times.)
- LED blinks in orange 4 times (ink
tank installation error). (As this occurs at printer installation, the user cannot recognize the error.)
Open the access cover, and install the ink tanks properly
.
Since the user did not
seat the ink tanks
completely
at unpacking, installation, or
ink tank replacement, the ink tank contacts the main case.
3
B
No paper feeding w
hen a
number of sheets are loaded. (PP-101)
- Paper out error - Paper cannot be fed - Cannot
print
1.
Perform roller cleaning from the printer driver.
2.
Clean the paper feed roller w
ith
pre-moistened w
ipe or moistened
cloth.
T
he paper feed roller slips on the paper at
paper feeding.
4 B
Multi-feeding
- Multip
le pages of paper are fed
simultaneously
.
-Blank paper is ejected.
1.
F
an the paper and set them in the
ASF.
2.
In case of PR-101, set the paper sheet by
sheet in the ASF
.
In the high temperature and high humidity environment, the frictional force betw
een
the front and back sides of paper becomes high, and sheets stick to each other, contributing
to multi-feeding.
5
B
Envelope not feeding
- Paper out error - Paper cannot be fed - Cannot
print
1.
Perform roller cleaning from the printer driver.
2.
Clean the paper feed roller w
ith
pre-moistened w
ipe or moistened
cloth.
3.
Reduce the number of envelopes loaded in the ASF
.
4.
F
latten the envelope (w
ith a pen).
T
he paper feed roller slips on the paper at
paper feeding. Note:
Depending on the paper lots. T
his
phenomenon may
occur in DL
envelope.
6
B
Envelope jam at feeding
- Paper jam error - Paper cannot be fed - Cannot
print
1.
Perform roller cleaning from the printer driver.
2.
Reduce the number of envelopes loaded in the ASF
.
W
hen the paper is fed by
the
slightly
-slippery
paper
feed roller, the flap
is caught in the return
position of
the
claw
.
7 C
Paper feeding
Paper jam
- Paper jam error - Paper cannot be fed - Cannot
print
1.
Remove the jammed paper from the paper pick-up side.
As the LF
roller slips on the paper, the
paper is not fed, caus
ing the jam error at
paper ejecting.