18. Responsibility Matrix
Responsibility
Customer
Dealer
Action
Ensure adequate space and power to
properly install machine.
Verify floor strength and level.
Ensure that the equipment can be delivered
to the site, and that the path is clear and
unobstructed.
Unpack all delivered items.
Install all system hardware.
Connect all system components.
Install printer files and server.
Ensure network configuration, and confirm
that the device is attached to the network.
Install client workstation network software.
Load additional fonts (as required).
Order and replace, as necessary, customer
replaceable items (i.e., drum cartridges,
toner, etc.).
Order and replace the waste toner container,
as necessary.
Provide technical support.
Provide on-site support.
Establish an installation file of a typical job,
and retain for future reference.
Primary customer applications for using this equipment:
Special considerations or performance limitations:
I have received a copy of this document.
Customer:
Sales Person:
Version 1 imagePRESS C7000VP Customer Expectations Document Page 48
