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Receiving Problems
Errors occur frequently while sending.
Q
Are the telephone lines in poor condition, or do
you have a bad connection?
A
Check if there is a device nearby that interferes
with signal transmission (e.g., microwave oven).
Cannot redial with [Redial/Pause].
Q
Is <RESTRICT REDIAL> set to <ON> in the <TX
SETTINGS> of the <FAX SETTINGS> menu?
A
When <RESTRICT REDIAL> is set to <ON> in the
<TX SETTINGS> of the <FAX SETTINGS> menu,
Redialing is not available. (See Chapter 12,
“Machine Settings,” in the Basic Guide.)
Entering the fax number is required again after pressing [Start].
Q
Is <CONFIRM NEW DEST.> set to <ON> in the
<TX SETTINGS> of the <FAX SETTINGS>
menu?
A
If <CONFIRM NEW DEST.> is set to <ON> in the
<TX SETTINGS> of the <FAX SETTINGS> menu,
you need to enter the fax number again after
pressing [Start]. (See Chapter 12, “Machine
Settings,” in the Basic Guide.)
Part of the documents you receive are cut off.
Q
Are the slide guides in your multi-purpose tray
set to the size of the paper?
A
Adjust the guides of the multi-purpose tray to the
size of the paper.
Q
Have you specified the correct paper size for
the multi-purpose tray?
A
Specify the correct paper size for the multi-purpose
tray.
Q
Is the printing method for received documents
set to <CUT>?
A
If you want to print a received document without
cutting off the end, set the printing method to <ON>
or <OFF>. (See “Reducing Received Images,” on
p. 1-13.)