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Cannot install CARPS
using USB port.
USB class driver is not
properly installed.
Perform the following steps.
1) Make sure the printer is connected to
your computer using a USB cable and the
printer is turned on.
2) For Windows 98/Me/2000, open the
System
dialog box from the
Control Panel
.
For Windows XP
*
, click
Performance and
Maintenance
in the
Control Panel
See
basic information about your computer
in the
Performance and Maintenance
folder. The
System Properties
dialog box
appears.
3) For Windows 98/Me, select the
Device
Manager
tab, and double-click
Universal
Serial Bus Controllers
. For Windows
2000/XP, select the
Hardware
tab
click
Device Manager
double-click
Universal Serial Bus Controllers
.
4) Locate the USB class driver under
Universal Serial Bus Controllers
.
Delete
ONLY the USB class driver specified for
you operating system. (If the USB class
driver is displayed under
Other device
,
delete ONLY one the following, depending
on your operating system:
Canon imageCLASS D300
,
Canon
CARPS USB Printer
, or
Unknown
.)
For Windows 98, select
Canon
imageCLASS D300
click
Remove.
For
Windows Me, select
Canon CARPS USB
Printer
click
Delete
. For Windows
2000/XP, select
USB Printing Support
or
Canon CARPS USB Printer
uninstall
from the
Action
menu.
5) Close the
Control Panel
and unplug the
USB cable.
6) Restart Windows.
7) Follow the steps in “
Driver through a USB Connection
Problem
Cause
Solution