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9 9.1 The Fax Does not Work Properly
9-2 im2520f
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Chapter 9
9.1 The Fax Does not Work Properly
Transmission is poor
Fax Status Apparent Cause Countermeasures
Original cannot be
scanned. Is the original too thick? Place the original on the glass and
then transmit the document.
Is the original too thin or too small? Place the original on the glass and
then transmit the document.
Is the glass dirty? Wipe the glass with a soft cloth.
The original is fed
crooked. Does the width of the original match
the setting guide? Match the width of the original to the
setting guide.
When the image
received by the
destination is unclear. Is the original set correctly? Set the original correctly.
Is the glass dirty? Wipe the glass with a soft cloth.
Is the writing on the original faint? Set the scan density.
Is there any problem with the
connection to the receiving fax? Check by making a copy with the
product. If the image of the copy is
clear, transmit again.
The image received by
the destination is blank. Is the surface of the document to be
transmitted set face-down? (When
using the paper feed tray) Set the surface of the document to be
transmitted set face-upward, and
transmit again.
Automatic transmission
is not possible. Is the fax number incorrect? Check the fax number.
Is the number telephone-dedicated? Check the fax number.
Is the reason on the destination side?
(Paper empty, automatic reception
disabled, power is OFF, etc.) Check the destination.
Is the memory remaining low? After the document stored in memory
has been sent and the memory
remaining increased, send again.
When the transmission
stamp is faint.
(optional) Is the stamp ink (Spare TX Marker
STAMP 2) close to the end of its
operational life? Replace the stamp ink (Spare TX
Marker STAMP 2).
ND-L_Fax_MC.book Page 2 Saturday, August 9, 2003 10:35 AM