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QY8-13EX-040

TROUBLESHOOTING

1-1. Troubleshooting by Symptom

Symptom

Check points & Solution

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Paper does not feed.

(1) Foreign material in the paper path.

-> Remove it.

(2) The pick-up roller is smeared.

-> Clean the pick-up roller ass’y or replace it.

Paper feeds at an angle.

(1) The paper guides are not adjusted properly.

-> Align them to the paper edges properly.

(2) The pick-up roller is smeared.

-> Clean the pick-up roller ass’y or replace it.

(3) Foreign material in the paper path.

-> Remove it.

Paper feeds but not properly (multiple paper

feed)

(1) More than the specified number of sheets are set in the

feeder.

-> Reduce the number of sheets to lower than the limit.

(2) The pick-up roller is smeared.

-> Clean the pick-up roller ass’y or replace it.

Ejects blank paper

(1) The pick-up roller is smeared.

-> Clean the pick-up roller ass’y.

(2) The paper end harness ass’y is not properly connected.

-> Connect it properly.

(3) The pick-up roller unit is broken or deformed.

-> Replace pick-up roller ass’y.

(4) Photo Interrupter does not detect well.

-> Replace the paper end sensor PCB ass’y.

Spur marks on the printed paper

(1) Foreign material (such as a hair) in the spur unit

-> Remove it.

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ror

The printer is not recognized by a

connected PC, or a communication error

occurs.

(1) The USB cable is not properly connected.

-> Connect it properly.

(2) The wireless LAN FFC

is damaged.

-> Replace it

If the problem still occurs, replace the following:

- Wireless LAN PCB ass’y

- Main PCB ass’y

Printing from the PC stops halfway.

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The power does not turn on.

The power turns off immediately after

power-on.

(1) The DC harness is not properly connected.

-> Connect it properly.

(2) The panel FFC is not connected properly.

-> Connect it properly or replace it.

If the problem still occurs, replace the following:

- Power supply unit

- Main PCB ass’y

- Panel PCB ass’y

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Strange noise during purging

(1) Foreign material inside the printer.

-> Remove it.

(2) The cap blade unit is damaged.

-> Replace it.

(3) The ASF and driver unit is damaged.

-> Replace the auto sheet feeder unit.

easyfixs.blogspot.com

Содержание G2000 series

Страница 1: ...s G3000 series SERVICE MANUAL QY8 13EX 000 Rev 00 October 2015 Canon Inc QY8 13EX 010 Rev 01 November 2015 Canon Inc QY8 13EX 020 Rev 02 January 2016 Canon Inc QY8 13EX 030 Rev 03 September 2016 Canon Inc QY8 13EX 040 Rev 04 March 2017 Canon Inc ...

Страница 2: ...evised special notes on the items using printer serial number G3000 series only P 62 The number of flashing transportation mode revised 02 January 2016 P 20 The notes for disassembly and reassembly are added 03 September 2016 All Revised 04 March 2017 P 20 21 The procedures for removing CIS unit added P 24 25 26 The procedures for removing middle cover and main tank cover revised P 38 39 The illus...

Страница 3: ...nk detection 61 4 How to Replace the Cartridges 61 5 How to Replace the Cartridges 62 6 Ink Absorber Replacement 63 7 System Cleaning 63 8 On Re box or Refurbishment 64 9 Special Notes on the Items Using Printer Serial Number G3000 series only 64 10 Change of the Threshold When Waste Ink related Error Occurs 65 11 Countermeasure Against The Ink Leakage From The Main Tank 66 12 Countermeasure again...

Страница 4: ... 4 80 QY8 13EX 040 2 Sensor function 75 5 4 Main PCB Ass y Block Diagram 76 6 PRINTER TRANSPORTATION 79 easyfixs blogspot com ...

Страница 5: ... is broken or deformed Replace pick up roller ass y 4 Photo Interrupter does not detect well Replace the paper end sensor PCB ass y Spur marks on the printed paper 1 Foreign material such as a hair in the spur unit Remove it Communication error The printer is not recognized by a connected PC or a communication error occurs 1 The USB cable is not properly connected Connect it properly 2 The wireles...

Страница 6: ... y Panel PCB ass y Main PCB ass y Faulty scanning 2 Stains or streaks on the scanned image 1 The platen glass is not clean Clean it 2 The scanner unit FFC is not properly connected Connect it properly If the problem still occurs replace the following Scanner unit Strange noise from the Scanner Unit 1 The problem is duplicated Replace the scanner unit Unsatisfactory print quality Horizontal streaks...

Страница 7: ... printed or printing is faint 1 Ink is not properly ejected from the nozzles Perform Print Head Cleaning up to two times or Deep Cleaning one time 2 Foreign material on the cap Remove it 3 The cartridge does not eject ink properly Replace it 4 The carriage unit is defective Replace it 5 The blade is defective Replace the cap blade unit Printing side of the paper is smeared 1 The paper is warped Fl...

Страница 8: ...roller does not operate properly Replace the pick up roller ass y 3 The photo interrupter is damaged Replace the paper end sensor PCB ass y 3 times Paper jam 1300 1 Foreign material inside the printer Remove it 2 The pick up roller does not operate properly Replace the right or left pick up roller Ass y 3 The PE Lever is damaged Make a product exchange 5 times No cartridge 1471 1 The cartridge con...

Страница 9: ...ition 1474 1 The cartridge is damaged Replace it If the error still occurs replace the following Main PCB ass y 14 times Unable to recognize a cartridge 1473 1 A non supported cartridge is installed Install the supported cartridge 2 The cartridge is damaged Replace it 8 times Ink absorber almost full 1700 1 Replace the ink absorber and reset its counter value Partial replacement 30 Whole replaceme...

Страница 10: ...f the error still occurs replace the following Carriage unit Carriage motor unit Main PCB ass y 3 times LF position error 6000 1 Foreign material inside the printer Remove it 2 The following cables are disconnected or connected at an angle Paper feed motor harness Paper feed encoder FFC Connect the applicable cables properly 3 The paper feed encoder FFC is bent or damaged Replace it 4 The timing s...

Страница 11: ... the main PCB ass y 3 The error is reproduced after re installing the cartridge Replace the cartridge Pre charge VH monitor error B203 1 The Carriage FFC is disconnected or connected at an angle Connect the carriage FFC properly 2 The DC harness is not connected properly Connect it properly 3 If the error still occurs replace the cartridge Replace the cartridge If the error still occurs replace th...

Страница 12: ... the printer cannot be operated thereafter Replace the main PCB ass y If the error still occurs replace the following Wireless LAN PCB ass y Network sub system timeout 2 6901 1 The wireless LAN FFC is disconnected or connected at an angle Connect it properly 2 The wireless LAN FFC is bent scratched or cut Replace it If the error still occurs replace the following Wireless LAN PCB ass y Main PCB as...

Страница 13: ...rror code Check points Solution USBPRT bulk in bus error 6933 USBSCN bulk out bus error 6936 USBSCN bulk in bus error 6937 USBSCN interrupt in bus error 6938 28 times USB sub system firmware error 6940 1 The error is reproduced after powering off the printer and powering it on again Replace the main PCB ass y USB sub system command error 6941 USB sub system data copy error 6943 USB sub system inst...

Страница 14: ...as mistakenly performed the initial setup without filling the ink Fill the ink and perform System Cleaning Replace the cartridge when the surface is clogged with ink Printing cannot be performed The ink is not ejected Not improved even after cleaning 4 B Installation Ejects blank paper The cartridge was installed without removing the protective film on arrival The user did not mistakenly remove th...

Страница 15: ...ed error occurs 8 A Installation The Power lamp blinks twice initial ink filling cannot be performed When the printer is initially turned on Press and hold the Stop button for five seconds or more The Power lamp blinks or it blinks twice 9 B Ink was consumed too early At the time of printer transportation or due to pressure change The ink is flowed into the buffer room therefore the amount of the ...

Страница 16: ...be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases ii Before loosening the four screws that fix the carriage rail to the main chassis mark the screw positions so that the carriage rail will be re attached to the main chassis in its original position See 2 1 23 Removing the Carriage Unit for details How to replace the cartridge only In the user mode 1 Ope...

Страница 17: ...artridge If the cartridge is removed first the ink tank cover may be accidentally closed when removing the other parts Therefore follow the procedures below to replace the parts other than the cartridge 1 Removing the Power Supply Unit 1 Release one tab pull out the power supply unit disconnect the power cord then remove the power supply unit 2 Removing the Panel PCB Unit G2000 and G3000 series 1 ...

Страница 18: ...screws to remove the panel PCB ass y G1000 series 1 Release the two tabs then detach the operation cover 2 Release the two tabs then detach the operation key ass y 3 Remove the panel FFC from the panel PCB ass y first then remove one screw to remove the panel PCB ass y easyfixs blogspot com ...

Страница 19: ... cover 4 Removing the Rear Cover 1 Remove two screws to detach the rear cover 5 Removing the Absorber Kit Partial 1 Remove the two sheets of absorber kit partial Note Set the ink absorber counter value to 30 after the partial replacement See 3 3 4 Ink absorber counter setting for details easyfixs blogspot com ...

Страница 20: ...emoving the Left Side Cover 1 Release the upper two tabs and the lower two tabs to remove the left side cover with careful attention to the front two tabs 8 Removing the Scanner Unit 1 Disconnect the panel FFC and the scanner FFC from the main PCB ass y Release the panel FFC from the scanner unit 2 Remove the stay control lever and the stay control lever spring easyfixs blogspot com ...

Страница 21: ...he red arrow to fit to the position for removing the scanner stay and remove the stay 4 Remove the right and left bosses then detach the scanner unit 9 Removing the CIS Unit 1 Reverse the scanner unit and remove the six screws 2 Release the two tabs and remove the front deco easyfixs blogspot com ...

Страница 22: ...so that the dust does not adhere to the glass 5 Disconnect CIS FB FFC then remove the CIS unit NOTE Be careful not to drop and lose the CIS spring under the sensor holder unit 6 Release two tabs to remove CIS roller holder F and CIS roller holder R from the CIS unit NOTE Be careful not to lose CIS roller holder and CIS roller holder R After replacing the CIS unit reassemble those parts Take care s...

Страница 23: ...t front cover Note The aluminum film of the side of the ink tank black may be torn when inserting a straight slot screwdriver from the side in order to release the right tab blue circled 2 Release the two tabs and remove the right cover Note The aluminum film of the side of the ink tank color may be torn when inserting a straight slot screwdriver from the side in order to release the left tab blue...

Страница 24: ... shape from the old one to confirm the shape of the cover before removing the cover How to distinguish the new shape from the old one Main tank cover BK Old type New type Main tank cover CL Old type New type How to remove the old shape cover 1 Release the one tab and pull to remove the left middle cover 2 Release the one tab and pull to remove the right middle cover easyfixs blogspot com ...

Страница 25: ... tank cover with careful attention not to break the tabs of the tank cover lever How to remove the new shape cover 1 Remove right and left bosses and remove the BK main tank cover Note Remove the BK main tank cover with careful attention not to break the tabs of the tank cover lever 2 Remove right and left bosses and remove the CL main tank cover Note Remove the CL main tank cover with careful att...

Страница 26: ... left middle cover 4 Release the one tab and pull to remove the righddle cover 12 Removing the Middle Frame 1 Remove the BK and CL ink tank caps from the ink tanks 2 Remove the connector and one screw then unplug the cover switch harness ass y easyfixs blogspot com ...

Страница 27: ...ube and Air through Hole tube 1 Remove ink supply tube and air through hole tube from main tank Pinch the connection part of ink supply tube with main tank and gradually pull the ink supply tube to remove NOTE Ensure that dust etc does not attach to the end of the tube The dust may not keep sealing performance Do not stretch break and scratch the tube If the tube is pulled at a time its shape is c...

Страница 28: ... to remove tube valve holder With the holder removed 15 Removing Main Tank 1 Remove one tab behind a main tank then remove the main tank from bottom frame while slightly tilting the main tank forward 2 Remove air through hole tube behind a main tank easyfixs blogspot com ...

Страница 29: ...ilm at the side of main tank or whether the aluminum film is not torn 2 Confirm that an ink supply tube is securely inserted If not insert it securely OK NG not inserted securely 3 Confirm that the ink absorber of the bottom frame is located correctly If it is misaligned position it correctly OK NG misaligned 16 Removing the Main PCB Ass y 1 Disconnect all the cables and FFCs from the main PCB ass...

Страница 30: ...ide Point Release the tab behind the FFC to remove the paper feed encoder FFC guide 18 Removing the Paper End Sensor PCB Ass y 1 Remove the paper end sensor harness remove the one screw and detach the paper end sensor PCB ass y 19 Removing the Sheet Feeder Sensor PCB Ass y 1 Remove the sheet feeder FFC and the paper end harness ass y from the carriage FFC guide easyfixs blogspot com ...

Страница 31: ...0 Removing the Wireless LAN for the G3000 series only 1 Remove the screw to remove the wireless LAN PCB ass y and wireless LAN FFC 21 Removing the cartridge 1 Confirm that the ink valve lever is raised If you forget to raise the ink valve lever the air enters the tube and System Cleaning stronger than Deep Cleaning is required Be sure to open the ink valve lever Note Always raise the ink valve lev...

Страница 32: ...s y front side in the image below clockwise to release the carriage lock 22 Removing the Main Chassis 1 Remove the two screws and the springs of the joint lever for black and color cartridges and slide the cartridge joint forward to remove from the carriage 2 Remove the carriage motor cable the line feed cable and the DC harness ass y DC harness ass y easyfixs blogspot com ...

Страница 33: ...lease the main chassis 23 Removing the Carriage Unit 1 Remove the timing slit strip film For reference Be careful not to unbend the springs Note Be careful not to scratch the timing slit strip film or apply the grease to the film 2 Remove the one screw to release the carriage belt stopper easyfixs blogspot com ...

Страница 34: ...at the both ends of the carriage lower rail mark the rail position as shown below 5 Release the tab slide the carriage FFC guide to the right and remove it 6 Remove the three screws to release the chassis upper rail Slide the carriage unit to the right to detach it from the chassis lower rail easyfixs blogspot com ...

Страница 35: ...purge cover front and the blade trigger lever spring For reference Be careful not to lose the blade trigger lever spring 3 Remove the tubes for black and color cartridges from the joint tube and detach the cap blade unit For reference There are two tubes leading from the auto sheet feeder unit The shorter one is for black and the longer one is for color Note Be careful not to break the waste ink t...

Страница 36: ...the Pick up Roller Ass y 1 Remove the three screws to detach the driver unit cover 2 Release the two tabs and pull out the pick up roller ass y 28 Removing the Paper Feed Encoder PCB Ass y 1 Remove the timing slit disk film Note Be careful not to scratch the timing slit disk film or apply the grease to the film easyfixs blogspot com ...

Страница 37: ...s y 1 Remove the slit ring and detach the middle gear between the feed roller ass y gear and the eject roller ass y gear 2 Detach the right and left cartridge lock levers of the feed roller ass y to remove the feed roller ass y 30 Removing the Spur Unit 1 Remove the screw and detach the spur unit easyfixs blogspot com ...

Страница 38: ... the three screws and detach the LF motor cover 2 Remove the two screws release the cartridge lock lever and detach the platen unit 3 Remove the platen absorber 32 Removing the Absorber Kit 1 Remove the two screws and detach the chassis easyfixs blogspot com ...

Страница 39: ... 39 80 QY8 13EX 040 2 Remove the absorber kit In assembling the units Follow the disassembly procedures in the reverse order easyfixs blogspot com ...

Страница 40: ...o secure the dot placement accuracy At cartridge replacement At Main PCB Ass y replacement When print quality is not satisfying Perform Automatic Print Head Alignment in the user mode from the printer operation panel or via the printer driver Maintenance tab 3 min Manual print head alignment To secure the dot placement accuracy At cartridge replacement At Main PCB Ass y replacement When print qual...

Страница 41: ...aning black only Cleaning colors only Cleaning both black and colors 1 min System cleaning Clears non ejection of ink by removing the bubbles gotten mixed in with the tube Since the system cleaning consumes more ink than deep cleaning it is recommended to perform system cleaning only when necessary 10 min Automatic print head alignment 1 Optimizes the print head condition Set one sheet of A4 or LT...

Страница 42: ...while pressing and holding the Stop button 1 press the ON button DO NOT release the buttons 2 When the Power lamp lights while holding the ON button press the Stop button 1 5 times 2 Each time the Stop button 1 is pressed the Alarm and Power lamps light alternately 3 Release the ON button and Stop button in random order The printer is ready for the service mode operation 1 The Resume Cancel button...

Страница 43: ... 43 80 QY8 13EX 040 easyfixs blogspot com ...

Страница 44: ...QY8 13EX 040 easyfixs blogspot com ...

Страница 45: ...lamp will blink Wait until it stays lit then launch the Service Tool 3 When the Service Tool is launched the model name and the printer serial number are displayed at the top of the Service Tool window Restrictions After connecting the printer to the PC with a USB cable and starting the printer in the service mode launch the Service Tool after the PC recognizes the printer At the top of the Servic...

Страница 46: ... 46 80 QY8 13EX 040 After re connecting the printer close exit the Service Tool then launch it again easyfixs blogspot com ...

Страница 47: ... 47 80 QY8 13EX 040 3 Service Tool functions Service Tool screen Version 4 718 1 Main tab easyfixs blogspot com ...

Страница 48: ...rmation etc 5 Auto Cleaning Enabling disabling of automatic print head cleaning Select this option to enable automatic print head cleaning prior to printing after replacement of a cartridge 6 Cleaning Print head cleaning Cleaning of all the colors at the same time same as the one in the user mode 7 Deep Cleaning Print head deep cleaning Deep cleaning of all the colors at the same time same as the ...

Страница 49: ...fter exit from the service mode After this button is clicked the Automatic Print Head Cleaning in the user mode will keep disabled until the printer is turned off in the user mode by pressing the ON button soft power off 17 Endurance Endurance check pattern print A4 Endurance check with A4 plain paper Select the paper feed source and paper amount and click Endurance Duplex Endurance check in print...

Страница 50: ...Correction Pattern print Not used 21 LF EJECT Correction LF Eject Correction value settings Not used 22 Auto LF EJ 1 Automatic LF Eject correction Not used 23 Auto LF EJ 2 Automatic LF Eject correction Not used 24 Left Margin Correction Left Margin Pattern print and correction Not used 25 Set Time Time setting Not used 26 PTT Parameter Mode In Entry in the PTT parameter mode Not used 27 User Param...

Страница 51: ...head diode sensor correction Not used 30 Wetting Liquid Counter Counter Value Wetting liquid counter setting Not used 31 Panel Rank Capacitive sensor sensitivity setting Not used 32 Flatbed Scanner Set Individual scanner adjustment Not used 1 For the G2000 series and the G3000 series only 3 Auto tab easyfixs blogspot com ...

Страница 52: ...py test from the ADF The test is not supported thus it is skipped even if selected 5 LAN Electric check of the wired LAN board and line connection The test is not supported thus it is skipped even if selected 6 WLAN 2 Electric check of the wireless LAN board and connection When no problems are detected in the electric connection success is displayed When a problem is detected in the electric conne...

Страница 53: ...dicated on the right side of each test item as shown below Confirm that printing is performed properly iii Special notes The Auto tab one click full inspection mode is to check a series of basic operation of the printer after repair and it is not suitable to see if a specific problem pointed out by a user is repaired DO NOT use the test on this tab to confirm that the user complaints are resolved ...

Страница 54: ...Absorber pull down menu From the Counter Value pull down menu select the value in 10 increments which is the closest to the actual counter value confirmed before replacement of the main PCB ass y and click Set 4 Print EEPROM information to confirm that the value is properly set to the EEPROM Set the ink absorber counter value to EEPROM after the ink absorber partial replacement 1 Replace the Absor...

Страница 55: ...rgin and carriage outermost accuracy Check 2 Nozzle check pattern print Ink must be ejected from all nozzles No improper color mixture Check 3 Straight line accuracy No remarkable dot mis alignment on a line Check 4 EEPROM information See 6 EEPROM information for details 1 2 3 4 easyfixs blogspot com ...

Страница 56: ...D Dot count C Ink cartridge replacement I Incorrect termination Total print pages TPAGE TTL total COPY copy 1 Cartridge print pages HPAGE Head Page Number of changing to a new black cartridge CH_NEW_BK Change New head Black Number of changing to a new color cartridge CH_NEW_CL Change New head Color Number of removing and installing black cartridge CH_ BK Change head Black Number of removing and in...

Страница 57: ... 57 80 QY8 13EX 040 2 EEPROM Information Print sample G1000 series G3000 series easyfixs blogspot com ...

Страница 58: ... 3 MOLYKOTE G1054 9 to 18 4 Carriage rail The surface where the carriage unit slides Rear surface of the rail Y 4 MOLYKOTE G1054 220 20 5 Carriage rail The surface where the carriage slides Rear surface of the rail Y 5 MOLYKOTE G1054 150 15 6 Carriage rail The surface where the carriage slides Rear surface of the rail Z 6 MOLYKOTE G1054 450 45 7 PG cover B The area where the cap slider slides 7 Fl...

Страница 59: ... 59 80 QY8 13EX 040 2 8 9 7 6 9 5 easyfixs blogspot com ...

Страница 60: ...ink absorber even before ink absorber becomes full How to judge Print the EEPROM information and check the D ink absorber counter and the calculated ink absorber life or the DL ink absorber life values Step 1 Is D 80 or more to avoid coming back to repair due to ink full in a short period of time Yes 80 or more Replace the ink absorber No less than 80 Proceed to Step 2 Step 2 Is the ink absorber l...

Страница 61: ...e ink tanks with initial ink at the set up 2 No ink error occurs in any one of the color ink tanks among Black Cyan Magenta and Yellow 3 Shifting to the user s visual check is announced 4 Replenish all colors of the ink tanks with ink to the point of the ink upper limit line 5 In order to generate no ink error continuously press and hold the Start button Stop button for the G1000 series for five s...

Страница 62: ...nt head holder 8 Close the joint lever 9 Close the main tank covers for both black and color ink tanks 10 Close the scanner unit cover top cover for the G1000 series Note If you forget to open the main tank cover the ink filled in the tube flows backward into the tank side and System Cleaning stronger than Deep Cleaning is required in order to replenish the ink again 5 How to Replace the Cartridge...

Страница 63: ...m Cleaning consumes an enormous amount of ink at one time therefore the waste ink amount increases by approx 30 of the total This may cause the field claims the ink is consumed too early or The Waste Ink Absorber Full error occurs early Rough timing of the System Cleaning operation 1 When the print quality problem such as non ejection of ink is not solved even after normal cleaning is performed tw...

Страница 64: ...plied to the tube After that ink always stays inside the tube Once ink is supplied to the tube ink cannot be removed as per specifications the same applied to the ink inside the tank therefore the product with the initial setup completed cannot be refurbished 9 Special Notes on the Items Using Printer Serial Number G3000 series only The G3000 series come with the following three items using the pr...

Страница 65: ...error occur is changed and the countermeasures against the ink leakage from ink absorber is implemented Details 1 The shape change of the current ink absorber and the addition of new ink absorber The amount of absorbed waste ink is increased 2 The threshold when waste ink related error occurs is changed from 220g to 140g With the change of threshold when waste ink related error occurs the period t...

Страница 66: ... related error threshold flag has been decided or not Check if the current threshold when waste ink related error occurs has been decided or not When DD is 1 the threshold has been decided When DD is 0 the threshold has not been decided NOTE When DD is 0 undetermined turn off the printer once enter the service mode again to check if DD is 1 decided 3 D Drain Sheet Main ink amount in the ink absorb...

Страница 67: ... revised as follows The description of the printer operation status is in parallel with the one of the user s operations The sentence alerting users that the operation of ink filling is required is added The location of the description of the waiting time to ink filling six minutes is changed 2 Master Setup is revised as follows The message window is added to remind users to perform initial purgin...

Страница 68: ...ething or by scratching it at the print head installation the phenomena below occur Be careful not to scratch the print head surface 1 The ink amount is decreased rapidly 2 The platen or cap part is smeared with ink 3 Partial non ejection of ink 4 A Print head temperature too high error occurs 18 Cartridge Not Installed Completely Error Error Code 1470 At the initial setup if pushing the joint lev...

Страница 69: ...tic bag 7 Attach the protective material to the printer when packing the printer in the box Notes on the transportation Never remove the cartridges print head Transport the printer with the print head installed Lock the carriage at the home position far right of the printer If you cannot lock the carriage due to an error or failure manually move the carriage to the far right Secure the carriage wi...

Страница 70: ...l inspection to verify specific repair Conduct the inspection listed below according to the specific repair In printing be sure to use the Canon genuine ink for the accurate judgment of the print result Print result Strange sound 4 2 Standard Inspection 1 Operation panel check Check item How to check Criteria Buttons Press desired buttons The pressed button must be valid 2 Service Tool Auto tab Du...

Страница 71: ...emarkable dot mis alignment on vertical and horizontal lines Paper smearing Check the printed Service Test Pattern There should be no smearing EEPROM Information Print check Check item How to check Criteria Amount of ink absorbed in the ink absorber Check the EEPROM information on the printed Service Test Pattern Area 4 The ink absorber counter values must be lower than the ones specified in the G...

Страница 72: ... occur Incomplete assembling of covers Wires or cables caught between covers Smearing with ink or grease Visually check the printer There must be no smearing 4 3 Optional Inspection to Verify Specific Repair 1 Print result Check item How to check Criteria Uneven printing due to carriage movement or line feeding or at the trailing edge of paper Print any image on the Canon genuine photo paper There...

Страница 73: ...1 min Print head deep cleaning When print quality is not satisfying and not improved by print head cleaning To improve nozzle conditions Via the printer buttons PC printer driver 3 min System cleaning When print quality is not satisfying the bubbles has gotten mixed in with the tube and non ejection of ink occurs To improve ink supply system Via the printer buttons PC printer driver 1 10 min Ink r...

Страница 74: ...en the platen glass or document pressure sheet is dirty To clean the platen glass and the pressure sheet Soft dry and clean lint free cloth 1 min Exterior cleaning When necessary To clean the printer exterior or to wipe off dusts Soft dry and clean lint free cloth 3 min 1 For the G2000 series and the G3000 series only easyfixs blogspot com ...

Страница 75: ...the scanner motor Scanner error error code 5011 Scanner motor error error code 5012 Faulty scanned or copied images 3 PE sensor Photo interrupter sensor that detects paper presence No paper error code 1000 Paper jam error codes 1300 4 Temperature sensor Detects the internal temperature of the printer Internal temperature abnormal error code 5400 5 Carriage encoder sensor Photo interrupter sensor t...

Страница 76: ... 76 80 QY8 13EX 040 5 4 Main PCB Ass y Block Diagram 1 G1000 series easyfixs blogspot com ...

Страница 77: ... 77 80 QY8 13EX 040 2 G2000 series easyfixs blogspot com ...

Страница 78: ... 78 80 QY8 13EX 040 3 G3000 series easyfixs blogspot com ...

Страница 79: ...h the cartridge print head left installed in the printer When you cannot turn on the printer unplug the power cord and go to 3 When an error occurs release the error using the Black button or the Color button For the G1000 series press the Stop button to release the error If you cannot release the error push the ON button to turn off the printer unplug the power cord and go to 3 If you cannot turn...

Страница 80: ...For this reason keep the print head installed in the printer even during transportation b Securely lock the carriage in the home position to prevent the carriage from moving and applying stress to the carriage flexible cable and ink tubes or causing ink leakage during transportation Make sure that the carriage is locked in place at power off easyfixs blogspot com ...

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