Message (Support Code) Appears
This section describes some of the messages that may appear.
Note
• A support code (error number) is displayed for some errors. For details on errors that have support
code, see
List of Support Code for Error
If a message appears on the computer, see below.
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
The printer may have been unplugged while it was on.
Check the error message that appears on the computer and click
OK
.
The printer starts printing.
See
to unplug the printer correctly.
Writing Error/Output Error/Communication Error (Windows)
Check1
If the
ON
lamp is off, make sure printer is plugged in and turn on.
The
ON
lamp flashes while the printer is initializing. Wait until the
ON
lamp stops flashing and remains lit.
Check2
Make sure USB cable is securely plugged in to printer and computer.
When the USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
Check3
Make sure Printer Driver is installed correctly.
Uninstall the Printer Driver following the procedure described in Deleting the Unnecessary Printer Driver and
click here to reinstall it.
Check4
Check device status from your computer.
Follow the procedure below to check the device status.
1. Select
Control Panel
>
Hardware and Sound
>
Device Manager
.
Note
• If the
User Account Control
screen appears, select
Continue
.
221
Содержание G1020 Series
Страница 1: ...G1020 series Online Manual English ...
Страница 6: ...5200 249 6000 250 ...
Страница 28: ...Handling Paper Ink Tanks etc Loading Paper Refilling Ink Tanks 28 ...
Страница 29: ...Loading Paper Loading Plain Paper Photo Paper 29 ...
Страница 35: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Level Ink Tips 35 ...
Страница 56: ...10 Turn the printer on 56 ...
Страница 58: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 58 ...
Страница 83: ...Main Components and Their Use Main Components Power Supply 83 ...
Страница 84: ...Main Components Front View Rear View Inside View Operation Panel 84 ...
Страница 111: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 111 ...
Страница 119: ...Printing Printing from Computer Using PIXMA MAXIFY Cloud Link Paper Settings 119 ...
Страница 145: ...In such cases take the appropriate action as described Related Topic Canon IJ Status Monitor Description 145 ...
Страница 176: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 176 ...
Страница 181: ...If You Cannot Solve a Problem Repairing Your Printer Check the State of the Print Head 181 ...
Страница 212: ...Installation and Download Problems Failed to Printer Driver Installation Windows 212 ...
Страница 216: ...Errors and Messages When Error Occurred Message Support Code Appears 216 ...
Страница 224: ... A000 to ZZZZ B20B Note For information on how to deal with paper jams see What to Do When Paper Is Jammed 224 ...
Страница 233: ...Note To cancel printing press the printer s Stop button 233 ...