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Cannot erase a photo
- The photo is protected. Remove the protection (
Cannot play back a music track.
- If the music tracks were erased when the memory was initialized, use the supplied software
Music Transfer
Utility
to transfer the music files on the supplied
Instruction Manual/Music Data Disc
CD-ROM. For details,
refer to the software’s instruction manual (PDF file).
When playing back recordings combined with music, the video and audio do not play back correctly (playback
skips or stops).
- This occurs when music files are transferred and there is not enough available space in the memory (about
5 times more than the size of the music files). Make sure there is enough space and then transfer the music
files again.
When playing a slideshow, it takes longer than usual for the photos to advance or there are brief stops in the
audio.
- This may occur when using a memory card with no Speed Class rating or playing back photos recorded with
another device. Play back photos taken with this camcorder from a memory card rated Speed Class 2 or
higher.
Indicators and Onscreen Displays
lights up in red.
- Battery pack is exhausted. Replace or charge the battery pack (
appears on the screen.
- The camcorder cannot communicate with the battery pack attached so the remaining battery time cannot be
displayed.
lights up in red.
- A memory card error occurred. Turn off the camcorder. Remove and reinsert the memory card. Initialize the
memory card (
32) if the display does not change back to normal.
- The memory card is full. Replace the memory card or delete some recordings (
on the memory card.
The ON/OFF(CHG) (power/charge) indicator flashes rapidly while the camcorder is charging.
-
(one flash at 0.5-second intervals)
Charging has stopped because the compact power adapter or the battery pack is faulty. Consult a Canon
Service Center.
The ON/OFF(CHG) (power/charge) indicator flashes very slowly while the camcorder is charging.
-
(one flash at 2-second intervals)
The battery pack's temperature has either fallen below 0 °C (32 °F) or risen above 40 °C (100 °F). If the
battery pack is too cold, warm it up. If the battery pack is too hot, let it cool down until its temperature is
below 40 °C (100 °F).
- Charge the battery pack in temperatures between 0 °C and 40 °C (32 °F and 104 °F).
- The battery pack is damaged. Use a different battery pack.
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