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Appendices
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FilmGet FS User’s Guide
Q14
Image is blurry.
A1
Turn off the “Autofocus” option, manually align the focus and scan.
See p. 88.
A2
The film was out of focus when originally shot.
Q15
Scanning quality is poor.
A1
Set a higher input resolution (scan resolution) and rescan. See pp. 52, 56.
A2
Place a check in the “Clean Dust/Scratches” option and rescan. See p. 87.
A3
Clean the film and rescan.
See “Appendix, 4. Cleaning Film” in Getting Started for information on cleaning
methods.
A4
The scanning quality may deteriorate if a power cord runs close by the
scanner. Separate any power cords from above and around the scanner.
Q16
Image is white (black) overall when scanning with the color mode set to [Black and
White].
A
Raise (Lower) the threshold value. See p. 84.
Q17
Scan results are peculiar with the color mode set to [42-Bit Color] or [14-Bit
Grayscale].
A1
Check whether the application program supports the 42-bit color or 14-bit
grayscale color modes. (See the application program manual.)
A2
Scan using the [24-Bit Color] or [8-Bit Grayscale] modes. See p. 34.
Q18
Scan area selection cannot be freely set in the preview area.
A
Click the aspect ratio (C/H/P/F) button in the scan settings section, select
[Custom Size] and resize the scan area selection. See p. 55.
Q19
You forgot to eject the film holder from the scanner.
A1
Restart FilmGet FS, click the
film eject tool and remove the film holder.
See p. 31.
A2
Turn the scanner off and then on again. The film holder will be automatically
ejected.
Q20
Coloring is different between the preview image and printed image.
A1
Check the toner (ink) level of the printer.
A2
Click the [Settings] menu, select [Color Matching] and place a check in the
“Use Color Matching” option. See p. 89.
A3
Change the color balance and gamma value settings of the printer driver
software. (See the printer manual.)