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Appendices
99
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FilmGet FS User’s Guide
List of Symptoms
Look on the referenced page for the relevant symptom.
Q1
FilmGet FS cannot be installed correctly............................................................100
Q2
Don’t know how to start FilmGet FS from within an application program. .....100
Q3
Cannot start FilmGet FS from within an application program..........................100
Q4
Several options are grayed out and unavailable................................................101
Q5
FilmGet FS preview area is displayed at a small size on the monitor..............101
Q6
“Insufficient hard disk space” message is displayed when a thumbnail scan or
preview scan is initiated.......................................................................................101
Q7
Image is upside down or reversed. .....................................................................101
Q8
Coloring of preview image is peculiar.................................................................102
Q9
Previewed image is not displayed in preview area. ...........................................102
Q10
Scanning takes a long time. ................................................................................102
Q11
Only one image is scanned in a batch scan.......................................................102
Q12
A portion of the scanned image is missing, or a black or white border appears
around it.................................................................................................................102
Q13
Unevenness or lines appear repeatedly in the same position. ........................102
Q14
Image is blurry.......................................................................................................103
Q15
Scanning quality is poor. .....................................................................................103
Q16
Image is white (black) overall when scanning with the color mode set to [Black
and White]..............................................................................................................103
Q17
Scan results are peculiar with the color mode set to [42-Bit Color] or [14-Bit
Grayscale]..............................................................................................................103
Q18
Scan area selection cannot be freely set in the preview area. .........................103
Q19
You forgot to eject the film holder from the scanner. ........................................103
Q20
Coloring is different between the preview image and printed image. .............103
Q21
Cannot clean up dust/scratches..........................................................................104