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2.4 Troubleshooting With Error Indications
1) Error indication when a user-recoverable error occurs
The indicator indicates an error by blinking in orange for a certain number of times.
After it blinks in orange to indicate the error, it blinks once, long, in green.
This indication is repeated.
2) Error indication when an error un-recoverable by the user occurs
The indicator indicates an error by blinking alternately in orange and green for a certain number of
times.
After it blinks in orange and green to indicate the error, it blinks once, long, in green. This indication is
repeated.
*
The error code is displayed by the computer. With the iMac and Power Macintosh G3, a "D" or "M"
is appended to the beginning of the error code.
**
The waste-ink warning can be canceled by pressing the
RESUME button
.
***
Error information for internal errors is not displayed nor indicated.
You can check it by printing the EEPROM information. See
7.3 Printing the EEPROM
Information on page 2-30
.
**** If a ROM or RAM error occurs, the error indication might not be correct.
Table 2-1 ERROR INDICATIONS
Indicator
Error Description
Probable Cause and Suspected Parts
Blinking
Code*
User-Recoverable Errors
---
Paper feed error
Cause: Paper feed does not work even when the
paper feed operation is attempted.
Suspect: Paper feed section, sheet feeder unit,
paper-end sensor, control board
---
Paper jam error
Cause: The paper is not ejected, even when the
paper ejection operation is attempted for 23
inches.
Suspect: Paper feed section, paper-end sensor,
control board
---
Out of ink error
Cause: No ink in the respective ink tank (ink
compartment and sponge).
Suspect: Ink tank
---
Cartridge installation error
Cause: The wrong cartridge (BJ cartridge or
scanner cartridge) is installed in the carriage for
printing or scanning.
Suspect: BJ cartridge, scanner cartridge
---
No-cartridge error
Cause: No cartridge has been installed.
Suspect:
---
Cartridge error
Cause: The cartridge installed is defective.
Suspect: BJ cartridge
1
User-recoverable errors are indicated by the specified number of blinks in orange, followed by a long
blink in green, repeated.
2-7
BJC-6200
Part 2: Troubleshooting
T
roub
leshooting
2 times in
orange
1
3 times in
orange
1
4 times in
orange
1
5 times in
orange
1
6 times in
orange
1
7 times in
orange
1
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