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Troubleshooting

Troubleshooting

If you experience a problem during operation of the printer, refer to the following topics.

Printout is Unsatisfactory

Printer Does Not Start or Stops in Mid-job

Paper Jams or Does Not Feed

The POWER Lamp Flashes Orange

An Error Message Appears

Scanner Problems

Содержание BJC-6200

Страница 1: ...V01 ...

Страница 2: ...zes You Can Use with the Printer Media Types You Can Use with the Printer Media Types You Cannot Use with the Printer Loading Paper and Other Media Printing Area Using Plain Paper or High Resolution Paper Using Envelopes Using Transparencies or Back Print Film Using Glossy Photo Paper Using High Gloss Photo Film Using Glossy Photo Cards Using Banner Paper Using T Shirt Transfers ...

Страница 3: ...zer Using the Scanner Scanner Driver Basics Before Using the Scanner Installing the IS Scan Software About the Scanning Area Launching IS Scan Performing White Level Calibration Scanning an Image Saving an Image Routine Maintenance Prolonging the Service Life of the Printer BJ Cartridge Maintenance When to Replace a BJ Cartridge Printing a Nozzle Check Pattern Cleaning the Print Heads Replacing In...

Страница 4: ...rinter Troubleshooting Printout is Unsatisfactory Printer Does Not Start or Stops in Mid job Paper Jams or Does Not Feed The POWER Lamp Flashes Orange An Error Message Appears Scanner Problems Other Problems Specifications Index Appendix Driver and Utility Guide for Windows Users Driver and Utility Guide for Macintosh Users ...

Страница 5: ...u are using Always observe the instructions indicated by these symbols Indicates information for Windows 98 and Windows 95 users only Indicates information for Macintosh computers with USB interface only For detailed information on the printer driver settings see the Driver and Utility Guide for Windows Users section or the Driver and Utility Guide for Macintosh Users section in this Reference Gui...

Страница 6: ...of the Reference Guide Displays the next page Returns to the page you were viewing previously Use this button when you wish to move back from another page Indicates a link to jump to a page about the topic shaded in blue Displays the previous page To view this Reference Guide we recommend that you use Acrobat Reader 3 0 or higher The screens dis played by Acrobat Reader 3 0 are slightly different ...

Страница 7: ...tents for the Reference Guide Click the desired item to jump to the topic Click the symbol when you wish to see detailed head ings for each chapter Click the symbol when you wish to return to the original display Use this button to search for a word ...

Страница 8: ...8 Parts and Functions of the Printer Parts and Functions of the Printer Front View Rear View Inside the Printer Operation Panel ...

Страница 9: ...t edge of the paper Paper Rest Raise to support the paper especially a larger paper size Auto Sheet Feeder Holds multiple sheets of paper or other media which are auto matically fed into the printer one sheet at a time Operation Panel Operation Panel Front Cover Open to install replace or switch the BJ Cartridges or to remove a paper jam Paper Thickness Lever Adjusts the gap between the print head...

Страница 10: ...terface cable to the printer Printer Cable Connector USB Interface Provides a connection point for connecting a USB interface cable to the printer Power Connector Provides a connection point for connecting the power cord to the AC power outlet The power cord may or may not be permanently attached to the printer depending on the country of purchase ...

Страница 11: ... the Printer Cartridge Holder Contains two slots The left slot holds the Black BJ Cartridge Photo BJ Cartridge or Scanner Cartridge The right slot holds the Color BJ Cartridge Cartridge Lock Lever Locks the BJ Cartridges onto the cartridge holder ...

Страница 12: ...erformed with the printer driver Note POWER button Press to switch the printer on and off RESUME button After you have removed the cause of a printer error press the RESUME button to resume printing POWER lamp Lights to indicate the status of the printer Off Printer power off On green Ready for operation Flashing green Standby status or print job in progress Flashing orange Printer error Remove th...

Страница 13: ...oading Paper and Other Media Printing Area Using Plain Paper or High Resolu tion Paper Using Envelopes Using Transparencies or Back Print Film Using Glossy Photo Paper Using High Gloss Photo Film Using Glossy Photo Cards Using Banner Paper Using T Shirt Transfers Printing on Paper and Other Media Printing on Paper and Other Media ...

Страница 14: ...4 Height 100 0mm to 594 0mm 3 94 to 23 39 Media of the following weight can be loaded for printing 64g m2 to 105g m2 Paper Width x Height A5 148 0mm x 210 0mm 210 0mm x 148 0mm B5 182 0mm x 257 0mm A4 210 0mm x 297 0mm Letter 8 5 x 11 0 215 9mm x 279 4mm Legal 8 5 x 14 0 215 9 x 355 6mm Envelope European DL 220mm x 110mm Envelope US Com 10 9 5 x 4 1 241 3mm x 104 77mm Glossy Photo Cards 119 6mm x ...

Страница 15: ...dia Refer to the instructions provided with special media for details about handling and printing Ordinary Paper Plain Paper Provides the standard print quality Standard photocopier paper can be used if its weight is within the range of 64 and 105 g m2 Canon Bubble Jet Paper LC 301 can also be used Using Plain Paper or High Resolution Paper Envelopes The standard European DL and US Commercial 10 s...

Страница 16: ... include large numbers of colour illustrations and graphs Using Plain Paper or High Resolution Paper Glossy Photo Paper GP 301 Slightly heavier than High Resolution Paper because a gloss coating is applied to the print side of the paper Provides near photographic quality images with the glossy feel of a photographic print Using Glossy Photo Paper High Gloss Photo Film HG 201 A film sheet with a hi...

Страница 17: ... the entire card Using Glossy Photo Cards Transparencies CF 102 These can be used to prepare materials for use with an overhead projec tor To avoid paper jams and other problems never use transparencies intended for use with other Canon BJ printers e g CF 101 laser beam printers or photocopiers Using Transparencies or Back Print Film Back Print Film BF 102 This white translucent film is ideal for ...

Страница 18: ... A4 or Letter size paper to create party or advertising banners Using Banner Paper T Shirt Transfer TR 201 This is a media for creating iron on prints for T shirts You can make an original T shirt simply by printing your favourite photograph or illustration onto this media The original image is reversed horizontally mirrored when printed Using T Shirt Transfers ...

Страница 19: ... or crumpled paper Damp or wet paper Excessively thin media weight less than 64g m2 Excessively thick media more than 0 6 mm thick Continuous feed paper tractor feed Punched paper loose leaf folder inserts etc Reply paid postcards i e double postal card Postcards with a photograph printed on the reverse side Postcards with a photograph or sticker pasted on Envelopes with overlapping flaps Envelope...

Страница 20: ...tend to load When the short edge of the paper is fed into the auto sheet feeder this is called Portrait orientation When the long edge of the paper is fed into auto sheet feeder this is called Landscape orientation Paper Portrait vertical Landscape horizontal A5 Yes Yes B5 Yes No A4 Yes No Letter Yes No Legal Yes No Envelope European DL No Yes Envelope US Com 10 No Yes Glossy Photo Cards Yes No ...

Страница 21: ...ed on the matte side Glossy photo paper Must be printed on the whiter glossy side High gloss photo film Must be loaded and printed with the glossy side facing up and the cut corner aligned against the right of the auto sheet feeder Glossy photo card Must be printed on the whiter glossy side T shirt transfers Must be loaded and printed with green lines fac ing down and the cut corner aligned agains...

Страница 22: ... paper thickness lever Up or Down as listed below Media type Max capacity Paper Thicness lever Plain paper Approximately 100 sheets 64 g m2 Up Envelope Approximately 10 pieces European DL or US Com 10 Down High Resolution Paper Approximately 80 sheets Up Glossy Photo Paper Approximately 10 sheets Up High Gloss Photo Film 1 Up Glossy Photo Card 1 Up Transparencies Approximately 30 sheets Up Back Pr...

Страница 23: ...print quality and the entire area where the printer can technically print The following key is provided to show you how these areas are shown in the illustrations that follow Printing area dark blue Canon recommends that you print within this area Printable area light blue The area where it is possible to print However printing in this area can adversely affect the print quality or the paper feed ...

Страница 24: ...idth x height Size mm A5 141 2mm x 202 0mm B5 175 2mm x 249 0mm A4 203 2mm x 289 0mm Printing in this area can adversely affect the print quality or the paper feed precision 32 0mm 23 0mm 3 4mm 3 4mm 5 0mm 3 0mm Recommended printing area Printable area where it is possible to print Note ...

Страница 25: ...a width x height Size mm Letter 203 2mm x 271 4mm Legal 203 2mm x 347 6mm Printing in this area could adversely affect the print quality or the paper feed precision 32 0mm 23 0mm 6 4mm 6 3mm 5 0mm 3 0mm Recommended printing area Printable area where it is possible to print Note ...

Страница 26: ... Other Media Printing Area Glossy Photo Cards Printable Area width x height Size mm Glossy Photo Cards 109 4mm x 159 9mm 5 1mm 5 1mm 28 0mm 28 0mm Recommended printing area Printable and recomended printing areas are identical ...

Страница 27: ...ing Area Envelope Printable Area width x height Size mm European DL 203 2mm x102 0mm US Com 10 203 2mm x 96 7mm 6 4mm B A 3 0mm Recommended printing area Printable and recommended printing areas are identical A B DL 7mm 10 4mm Com 10 5mm 31 7mm ...

Страница 28: ...m Banner Paper 203 2mm x 1779 0mm A4 203 2mm x 1673 4mm Letter Printing in this area could adversely affect the print quality or the paper feed precision 9 3mm for Letter size 3 4mm 3 4mm 3 0mm 18 5mm Recommended printing area Max 6 sheets Min 2 sheets Printable area where it is possible to print Note ...

Страница 29: ...29 Printing on Paper and Other Media Using Plain Paper or High Resolution Paper 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position Raise the paper rest ...

Страница 30: ... edges of the stack by tap ping them on a flat surface Loading the paper without first fanning and aligning the edges could cause paper jams To avoid touching the print surface always handle media by the edges Unclean or scratched print surfaces can adversely affect print quality Important ...

Страница 31: ...er Plain paper You can print on either side High Resolution Paper Load the paper with the whiter side facing up Slide the paper guide to the left side of the stack until it is snug Make sure that the top of the stack is not higher than the load limit mark Maximum load capacity is as follows Plain paper Approximately 100 sheets 64g m2 High Resolution Paper Approximately 80 sheets Important Load lim...

Страница 32: ... Select Plain Paper or High Resolution Paper in the Media Type box Make sure that the BJ Cartridge Type setting matches the BJ Cartridge you are using 4 Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box Specify the media type Plain Paper for plain paper or High Resolution Paper for High Resolution Paper and the BJ Cartridge you are using Windows ...

Страница 33: ...they are ejected from the printer remove each sheet immediately to prevent curled sheets from blocking other sheets ejected from the printer Store unused paper and other media flat in the original package in a dry cool location away from direct sunlight high temperature and high humidity The package of High Resolution Paper HR 101 includes the cleaning sheet You can use the cleaning sheet to clean...

Страница 34: ...ter is switched on and the paper thickness lever is set to the Down position To avoid poor print results do not attempt to print on envelopes with embossed or treated surfaces To avoid misfeeds and jams do not use envelopes with overlapping flaps or pressure seals Paper thickness lever Important ...

Страница 35: ...f the envelopes are still warped hold the edges of the envelopes diag onally and bend gently Make sure that the flaps are straight To ensure that the envelopes feed correctly use a pen or similar object to flatten the flaps Failure to flatten the envelopes before loading could cause jams Warping and air pockets in the envelopes should not exceed 5mm 3 16 Important ...

Страница 36: ...edges of the address sides flap sides down into the auto sheet feeder and align the stack with the right side of the auto sheet feeder Slide the paper guide to the left side of the stack until it is sung The maximum number of envelopes you can load is 10 pieces Print side address side Important ...

Страница 37: ...e Print Mode box under the Main tab Select Envelope in the Media Type box Make sure that the BJ Cartridge Type setting matches the BJ Cartridge you are using 4 Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box Specify the media type Envelope and the BJ Cartridge you are using Windows Macintosh ...

Страница 38: ...ith the application program How ever if the setting on the Page Layout tab does not match the setting in the application program change the setting here 5 Select DL Env 220 0 x 110mm or 10 Env 9 50 x 4 12 in for the enve lope size Normally you can set the envelope size with the application program Start the print job 6 Remove each printed envelope as it is ejected from the printer Windows Macintos...

Страница 39: ...39 Printing on Paper and Other Media Using Transparencies or Back Print Film 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position Raise the paper rest ...

Страница 40: ...heets prevents misfeeds and paper jams To avoid touching the print surface always handle the sheets by the edges Unclean or scratched print surfaces can adversely affect print quality Do not remove transparencies from the package until you are ready to load them in the auto sheet feeder especially in humid conditions The matte side of the back print film is the print side which should be loaded fa...

Страница 41: ...et feeder Slide the paper guide to the left side of the stack until it is snug You can print on either side of transparencies but using a slightly curled surface as the print side is recommended On the other hand you must print on the matte side of the back print film You can load up to 30 transparencies or 10 sheets of back print film in the auto sheet feeder When the auto sheet feeder feeds two ...

Страница 42: ...Transparency or Back Print Film and the BJ Cartridge you are using 5 Start the print job 6 Remove each printed transparency as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 15 min utes is required for drying After drying cover each transparency with one sheet of plain paper uncoated to prevent sticking and abrasion Cover each transparency as wel...

Страница 43: ...43 Printing on Paper and Other Media Using Glossy Photo Paper 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position Raise the paper rest ...

Страница 44: ...at surface to align them neatly Fanning and aligning the sheets prevents misfeeds and paper jams If the film is curled bend it slightly in the opposite direction of the curl to straighten it To avoid touching the print surface always handle the sheets by the edges Unclean or scratched print surfaces can adversely affect print quality Important ...

Страница 45: ...kage under the stack Load the stack with the edges aligned against the right side of the auto sheet feeder For details refer to the instructions provided with the package Slide the paper guide to the left side of the stack until it is snug You can load up to 10 sheets in the auto sheet feeder Do not use Support Sheet B provided with the package Print side glossy side up Loading support sheet A Not...

Страница 46: ...ing 4 Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box Specify the media type Glossy Photo Paper and the BJ Cartridge you are using 5 Start the print job 6 Remove each printed sheet as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 2 min utes is required for drying Store unused film in the orig...

Страница 47: ...47 Printing on Paper and Other Media Using High Gloss Photo Film 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position Raise the paper rest ...

Страница 48: ...ith the right side of the auto sheet feeder and insert the sheet into the auto sheet feeder Slide the paper guide to the left side of the sheet until it is snug If the sheet is curled bend it slightly against the curl to straighten it Always handle the sheet by the edges An unclean or scratched print sur face can adversely affect print quality Print side glossy side up with the cut corner up and o...

Страница 49: ...in the Printer Properties dialogue box Specify the media type High Gloss Photo Film and the BJ Cartridge you are using 4 Start the print job 5 Remove each printed sheet as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 10 min utes is required for drying Store unused film in the original package in a dry cool location away from direct sunlight hig...

Страница 50: ...50 Printing on Paper and Other Media Using Glossy Photo Cards 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position Raise the paper rest ...

Страница 51: ...st the right side of the auto sheet feeder For details refer to the instructions provided with the Glossy Photo Cards package Slide the paper guide to the left side of the stack until it is snug Do not remove the borders from the photo card before printing To avoid touching the print side glossy side always handle the sheet by the edges Unclean or scratched print surfaces can adversely affect prin...

Страница 52: ...etting is Canon 4 x 6 in 101 6 x152 4mm 3 Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box Specify the media type Glossy Photo Cards and the BJ Cartridge you are using 4 In the Page Setup dialogue select Canon 4 x 6 in 101 6 x152 4mm for the Paper Size Normally you can set the paper size with the application program How ever if the paper size se...

Страница 53: ...e printed side until the ink is completely dry About 2 min utes is required for drying 7 Tear away the strips of the glossy photo card For more details see the instructions provided with the Glossy Photo Cards package Store unused glossy photo cards in the original package in a dry cool location away from direct sunlight high temperature and high humidity Note ...

Страница 54: ...2 Before you tear off the sheets make sure that you take one more sheet than you need for printing For example if you wish to print three sheets tear off a length of four sheets one more than you need for printing You can print on up to six sheets If you want to print a banner of maximum length six sheets tear off a length of seven sheets one more than you need for printing Note ...

Страница 55: ...side of the auto sheet feeder and insert it into the auto sheet feeder until it stops Slide the paper guide to the right until it is snug against the side of the sheet You can print on either side of banner paper Neatly fold the unprinted paper behind the printer and do not allow it to hang over the edge of the table Print side up Note ...

Страница 56: ...56 Printing on Paper and Other Media Using Banner Paper 4 Gently fold over the perforations between the first and second sheet ...

Страница 57: ...e ample space in front of the printer so each sheet is supported as it comes out of the printer and allowed to hang over the edge of the table as shown A dense print will require more time to dry Be careful that wet ink does not stain the desk or the floor Important ...

Страница 58: ...in the Printing Type When a confirmation message appears click the OK button If you need detailed information on banner printing click the Help button 6 Check the radio button for Banner Printing in the Page Setup dialogue box When a confirmation message appears click the OK button If you need detailed information on banner printing click the Help button Windows Macintosh ...

Страница 59: ...the BJ Cartridge Type setting matches the BJ Cartridge you are using 7 Select the most appropriate icon that indicates the print mode in the Printer Properties dialogue box Specify the media type Plain Paper and the BJ Cartridge you are using When using a Macintosh computers with USB interface select Banner Printing before creating a document using an application program Windows Macintosh Note ...

Страница 60: ...ransfer sheet Remove one transfer sheet from the package and hold it with the green lines down and the print side up Align the right side of the transfer sheet with the right side of the auto sheet feeder and insert it into the auto sheet feeder Slide the paper guide to the right until it is snug If the sheet is curled bend it slightly against the curl to straighten it Green lines facing down ...

Страница 61: ...er Properties dialogue box Specify the media type T Shirt Transfer and the BJ Cartridge you are using 4 Start the print job 5 Remove each transfer sheet as it is ejected from the printer Follow the instructions provided with theT Shirt Transfers package to com plete transfer of the image to the T shirt The image is printed reversed horizontally mirrored so it will appear as the original image afte...

Страница 62: ...62 Using the BJ Cartridges Using the BJ Cartridges BJ Cartridges You Can Use with the Printer Notes on Handling BJ Cartridges ...

Страница 63: ... colour combination Use this standard colour combination for Use this photo colour combination for business graphics or standard colour printing photographs and scanned images printing of charts and text which require fine halftone colours Left Black BJ Cartridge BC 30 Left Color BJ Cartridge BC 32 Photo Right Color BJ Cartridge BC 31 Right Color BJ Cartridge BC 31 ...

Страница 64: ...The Black BJ Cartridge BC 30 used in combination with the Color BJ Cartridge BC 31 is ideal for business and technical reports which contain text with colour charts or graphs The Black BJ Cartridge BC 30 is composed of two distinct parts the print head and one replaceable ink tank the Ink Tank BCI 3Bk When this BJ Cartridge runs out of black ink only the ink tank needs to be replaced Replacing Ink...

Страница 65: ...ed on the left side of the cartridge holder the com bination is ideal and economical for printing text and colour graphs and charts The Color BJ Cartridge BC 31 is composed of four distinct parts the print head and three replaceable ink tanks When a colour runs out only that colour s ink tank needs to be replaced Cyan Ink Tank BCI 3C Magenta Ink Tank BCI 3M Yellow Ink Tank BCI 3Y Replacing Ink Tan...

Страница 66: ... BC 31 achieves the most spectacular photo realistic effects in printed photo graphic images The Color BJ Cartridge BC 32 Photo is composed of the print head and three replaceable ink tanks When a colour runs out only the colour ink tank needs to be replaced Photo Black Ink Tank BCI 3PBk Photo Photo Cyan Ink Tank BCI 3PC Photo Photo Magenta Ink Tank BCI 3PM Photo Replacing Ink Tanks B l a c k P h ...

Страница 67: ...ould be replaced When you purchase extra ink tanks Check the name of the ink tank s to ensure that you get the correct ink tank s for your BJ Cartridges before purchase In order to print correctly you must have the correct ink tanks installed for each BJ Cartridge When you purchase a Canon Photo BJ Cartridge make sure that you specify the Color BJ Cartridge BC 32 Photo Other Photo BJ Cartridges ca...

Страница 68: ... touch the print heads of a BJ Cartridge The print heads become very hot during printing and can cause a minor burn Touching a print head could damage it and make further printing impossible To avoid ink spills and stains on your clothing or the surrounding area do not drop or shake BJ Cartridges or ink tanks Caution Canon BCI 3BK Ink Tank Black ...

Страница 69: ...dry out and the BJ Cartridge can no longer be used Also after remov ing the seal from the ink tank always insert it immediately into a BJ Car tridge to prevent the ink tank from drying out Always store BJ Cartridges and ink tanks out of the reach of small children If any ink enters the eye or is accidentally ingested seek medical assis tance immediately B C I 3 Y In k T a n k C a n o n M a g e n t...

Страница 70: ...on and method of disposing of these items Do not leave an empty ink tank in a BJ Cartridge Remove it immediately after ink runs out If a used ink tank which is still usable must be removed for some reason keep the ink tank installed in the BJ Cartridge Otherwise the ink will dry out and print jobs may not be performed properly after the ink tank is installed again Replacing Ink Tanks Important ...

Страница 71: ...71 Printing Photographs Printing Photographs Tips on Printing Photographic Images Printing Photographic Images About Photo Optimizer ...

Страница 72: ...raphic images from a digital camera or scanner or photographic images downloaded from a home page on the Internet observe the following three points Use the combination of Photo BJ Cartridge and the Color BJ Cartridge Use special media designed for reproducing photographs Use the correct print settings in the printer driver ...

Страница 73: ...Load special print media in the auto sheet feeder of the printer Excellent prints of photographs can be obtained with plain paper but for superior colour reproduction use of one of the following special media is recommended High Resolution Paper HR 101S Glossy Photo Paper GP 301 High Gloss Photo Film HG 201 Glossy Photo Cards FM 101 For more details on how to load special media see the Loading Pap...

Страница 74: ... of inks pro vided by the Photo BJ Cartridge and Color BJ Cartridge 4 Click the OK button to close the Printer Properties dialogue box 5 Start the print job 3 From the File menu select Print 4 In the print dialogue select the Photo icon under Print Mode 5 For the BJ Cartridge setting select Photo Colour and click the Print button For optimum reproduction of all the colour tones make sure that the ...

Страница 75: ...ogue box and click the Main tab 2 Click the Advanced button 3 Select Photo Optimizer in the Quality tab 4 Check the Whole Page checkbox if necessary Enabled When the Whole Page setting is enabled the Photo Optimizer adjusts multiple photographic images appearing on the same page separately Use this setting when any trimmed or rotated images are on the page Disabled When the Whole Page setting is d...

Страница 76: ...t Photo Optimizer 1 Select Photo Optimiser on the Quality panel The Photo Optimiser feature works on the image that is edited using the edit menu such as Cut and Rotate in a graphics application program Macintosh Disabled Enabled ...

Страница 77: ...Scanner Using the Scanner Scanner Driver Basics Before Using the Scanner Installing the IS Scan Software About the Scanning Area Launching IS Scan Performing White Level Calibration Scanning an Image Saving an Image ...

Страница 78: ...need the IS Scan scanner driver You can run IS Scan from within a TWAIN compatible graphics application program After scanning the image transfer the image data to the application program to edit enhance and save images If you are not using a TWAIN compatible graphics application program use the IS Scan Plus utility for Windows IS Scan Plus allows you to scan edit enhance and save images You need ...

Страница 79: ... composed of precision components Do not touch the electrical contacts and optical components such as lenses to avoid poor scanning results poor contact and static electricity Color Image Scanner Cartridge IS 32 Install this scanner cartridge to use the printer as a scanner Important Optical components Electrical contacts ...

Страница 80: ...ration sheet in locations that are exposed to direct sunlight or that are subject to high temperatures or humidity Do not bend or fold the white calibration sheet When cleaning the white calibration sheet use a soft cloth dipped in a weak neutral detergent solution and then wipe the wet surface off with a dry soft cloth Performing White Level Calibration Important ...

Страница 81: ...r other paper sizes may be optionally available depending on the country of purchase To prevent paper jams always insert the image you wish to scan into the scanning holder before scanning Do not spread the overlay of the scanning holder excessively when the image is inserted Do not leave the scanning holder in locations that are exposed to direct sunlight or subject to high temperatures or humidi...

Страница 82: ...sed for storing the Color Image Scanner Cartridge IS 32 or another BJ Cartridge when not in use The BJ Cartridge container comes with the printer If you need additional containers the BJ Cartridge container may be optionally available depending on the country of purchase ...

Страница 83: ... version of the IS Scan Software and then install the new version 1 Load the Setup Software Reference Guide CD ROM into the CD ROM drive and make sure that the printer is switched on The CD ROM starts automatically and a menu screen is displayed If the CD ROM does not start automatically click the My Computer icon on the Windows desktop and then double click the CD ROM icon 2 Click Install Softwar...

Страница 84: ...elect the desired item then click the Next button Install TWAIN driver only Select this item if you are using a TWAIN compatible application program for processing image data This installs the IS Scan scanner driver only Normal installation Select this item if you are not using a TWAIN compatible application pro gram for processing image data This installs the IS Scan scanner driver and IS Scan Pl...

Страница 85: ... rest of the installation procedure follow the instructions on the screen 1 Load the Setup Software Reference Guide CD ROM into the CD ROM drive 2 Double click the CD ROM icon 3 Double click the IS Scan folder 4 Double click the folder of your language Macintosh ...

Страница 86: ...cify the destination of installation then click Install To specify the destination of installation follow the procedure below 1 Click Select a folder to specify the destination and then click Select 2 Click Install 3 Follow the instructions on the screen For the rest of the installation procedure follow the instructions on the screen Note ...

Страница 87: ...canning results may be blurred or distorted within the area of 32mm away from the top margin of the scanning holder Images cannot be scanned within the area of 26mm away from the bottom margin Paper size Scanning area A6 105 x 148mm 93 x 138mm A5 148 x 210mm 141 x 200mm A4 210 x 297mm 203 x 287mm B5 182 x 257mm 175 x 247mm Letter 215 9 x 279 4mm 208x 269mm Note 3 4mm 6mm Scanning area width Scanni...

Страница 88: ... and IS Scan directly as a stand alone application program for Macintosh Using IS Scan Plus for Windows 1 Select Programs from the Start menu 2 Point to IS Scan Plus then select IS Scan Plus 3 Select Capture Image from the Main menu screen Using IS Scan directly as a stand alone application program for Macintosh 1 Double click IS Scan BJC 6200 in the folder you specified during the instal lation p...

Страница 89: ...f you do the system may not be able to respond 1 Start up the TWAIN compatible graphics application program If multiple TWAIN compatible device drivers are installed in your system go to Step 2 If not go to Step 3 Depending on the application program you may use you may need to pro ceed with step 2 even though a single TWAIN compatible graphics applica tion program is installed in the system For d...

Страница 90: ...Scanner Launching IS Scan Select Canon IS Scan2 then click the OK or Select button to enable the settings Select Canon IS Scan BJC 6200 DS then click the OK or Select button to enable the settings Windows Macintosh ...

Страница 91: ... required when the scanner cartridge is used for the first time Place the white calibration sheet in the scanning holder and load it in the auto sheet feeder of the printer To prevent possible damage to the printer white level calibration sheet or scanning holder always insert the scanning holder into the auto sheet feeder with its top edge seamed side facing down Scanning holder White calibration...

Страница 92: ... program Select Settings from the Main menu screen then select White Level in the dialogue box When using IS Scan from within a TWAIN compatible graphics applica tion program Select White Level from the Option menu Select Settings from the Main menu screen then select White Level in the dialogue box When the printer is connected with both the parallel interface and USB interface the Select connect...

Страница 93: ... the white calibration sheet click the OK button The sheet is scanned and ejected from the paper output tray When the system needs to update the white level calibration data a mes sage appears and prompts you to load the white calibration sheet Click the OK button and perform white level calibration Note ...

Страница 94: ...n from the person who has the copyright or other legal right to the documents being scanned 1 Remove the BJ Cartridge installed on the left side of the cartridge holder and then install the Color Image Scanner Cartridge IS 32 1 Open the front cover of the printer Remove the BJ Cartridge installed on the left side of the cartridge holder 2 Store the removed BJ Cartridge in the BJ Cartridge containe...

Страница 95: ...ss lever is set to the Up position If you scan the image with the paper thickness lever set in the Down position scanning results may be unsatisfactory 2 Launch the IS Scan Software Launching IS Scan 3 Perform white level calibration Performing White Level Calibration Note ...

Страница 96: ...ness of the original must be within 0 45mm including the scanning holder The scanning holder is 0 2mm thick so the image you wish to scan must be up to 0 25mm thick To prevent possible damage to the printer or Scanner Cartridge do not scan the image with paper clips or staples attached To prevent possible damage to the scanning holder always insert the scanning holder into the auto sheet feeder wi...

Страница 97: ...appropriate mode in the Scanning Mode box Then select the most appropriate size in Paper Size Click the Prescan button 1 Select the most appropriate mode in Scanning Mode Select the appropriate size in Paper Size Check the Prescan checkbox and click the OK button Windows Macintosh ...

Страница 98: ...the mouse to specify the portion Follow the procedure below 1 Point to a corner of the rectangle for the area on the image you want to select 2 Drag the mouse to the opposite corner of the rectangle 3 Release the mouse button The specified rectangle appears on the image To change the portion you specified place the mouse pointer within the portion and drag the mouse to the desired position To canc...

Страница 99: ...ter the scanning holder is ejected from the paper output tray the scanned image is displayed When you are using IS Scan from within a TWAIN compatible graphics application program click the Transfer button IS Scan closes automati cally and then the scanned image is displayed in the application program When you scan originals from books and magazines the scanned image may appear shaded To solve the...

Страница 100: ...en the Save As dialogue box is displayed enter a file name drive or folder name and file format type 3 Click the Save button in the Save As dialogue box When using IS Scan directly as a stand alone application program 1 Click the Save button 2 Enter a file name drive or folder name and file format type in the dialogue box 3 Click the Save button in the dialogue box Windows Macintosh ...

Страница 101: ...N compatible graphics application program 1 Click the Transfer button The scanned image is displayed in the TWAIN compatible graphics application program 2 Select the command for saving and save the image For details refer to the documentation of your application program ...

Страница 102: ...f the Printer BJ Cartridge Maintenance When to Replace a BJ Cartridge Printing a Nozzle Check Pattern Cleaning the Print Heads Replacing Ink Tanks Replacing a BJ Cartridge Aligning the Print Heads Cleaning the Printer Cleaning the Paper Feed Rollers Transporting the Printer ...

Страница 103: ...ges when required Before you move the printer to a new loca tion pack it in its original box and packing material to prevent damage during shipping Guidelines for replacement of consumable items BJ Cartridge Maintenance When to Replace a BJ Cartridge How to maintain the printer Cleaning the Printer Cleaning the Paper Feed Rollers How to move the printer safely Transporting the Printer ...

Страница 104: ...artridges also require replacement after the print heads wear out The following topics regarding BJ Car tridge maintenance describe how to check the status of the BJ Cartridges and correct prob lems Printing a Nozzle Check Pattern Cleaning the Print Heads Replacing Ink Tanks Replacing a BJ Cartridge Aligning the Print Heads ...

Страница 105: ...aining ink is low or has run out replace it Replacing Ink Tanks If an ink tank runs out of ink the printer may beep four times and the BJ Status Monitor for Windows starts up to display a message to warn you that an ink tank has run out of ink After you replace the ink tank s if there are still signs of poor quality in your printing follow the procedure outlined in the flow chart on the next page ...

Страница 106: ...ng the Print Heads Deep print head cleaning Replacing a BJ Cartridge Aligning the Print Heads Nozzle check pattern poor quality Nozzle check pattern poor quality Nozzle check pattern poor quality Print a nozzle check pattern Execute normal print head cleaning Execute deep print head cleaning Replace the BJ Cartridge Execute print head alignment ...

Страница 107: ...ad cleaning was performed 1 Open the Printer Properties dialogue box 2 Click the Maintenance tab 3 Click the nozzle check pattern icon 1 Select Page Setup from the File menu 2 Click the Utilities button 3 Select Test Print by clicking the up or down arrow 4 Select the Nozzle check pattern icon You can print a nozzle check pattern with the print driver or with the RESUME button on the printer To pr...

Страница 108: ...108 Routine Maintenance Printing a Nozzle Check Pattern 5 When a confirmation message appears make sure that paper is loaded in the printer and the printer is switched on 6 Click the OK button ...

Страница 109: ... patterns 1 or 2 are broken or missing print head cleaning is required Cleaning the Print Heads If patterns 3 are not overlapped perfectly print head alignment is required Aligning the Print Heads 1 2 3 Standard colour combination Black BJ Cartridge BC 30 and Color BJ Cartridge BC 31 1 Black BJ Cartridge nozzle check pattern 2 Color BJ Cartridge nozzle check pattern 3 Print head alignment check pa...

Страница 110: ...ly print head alignment is required Aligning the Print Heads Each pattern indicates the status of the nozzles of the BJ Cartridges installed in the printer 3 1 2 1 Photo BJ Cartridge nozzle check pattern 2 Color BJ Cartridge nozzle check pattern 3 Print head alignment check pattern for both BJ Cartridges Photo colour combination Color BJ Cartridge BC 32 Photo and Color BJ Cartridge BC 31 Note ...

Страница 111: ...wo ways to clean the print heads normal print head cleaning and deep print head cleaning Always execute normal print head cleaning first If this does not correct the problem then execute deep print head clean ing Cleaning the print heads consumes ink so clean the print heads only when necessary Important ...

Страница 112: ...t head cleaning icon 1 Select Page Setup from the File menu 2 Click the Utilities button 3 Select the Print head cleaning icon You can also start print head cleaning with the RESUME button on the printer Press and hold down the RESUME button until the POWER lamp starts flashing and release it This cleans the print heads of all colours at one time Windows Macintosh Note ...

Страница 113: ...pears make sure that the printer is switched on then click the OK button Print head cleaning begins It takes about 30 seconds until print head cleaning is completed and the POWER lamp stops flashing 6 Print a nozzle check pattern to confirm success of normal print head clean ing Printing a Nozzle Check Pattern ...

Страница 114: ...ead cleaning does not correct the problem perform deep print head cleaning 1 Open the Printer Properties dialogue box 2 Click the Maintenance tab 3 Click the print head deep cleaning icon in the Print Head Cleaning box 1 Select Page Setup from the File menu 2 Click the Utilities button 3 Select the Print head deep cleaning icon Note Windows Macintosh ...

Страница 115: ...ed and the POWER lamp stops flashing 5 Print a nozzle check pattern to confirm the success of print head deep cleaning Printing a Nozzle Check Pattern If the deep cleaning had no effect perform normal print head cleaning and deep print head cleaning again After cleaning the print head up to five times if the nozzle check pattern is not satisfactory the print heads may be worn out and the BJ Cartri...

Страница 116: ...et the correct ink tanks for each BJ Cartridge For Black BJ Cartridge BC 30 Ink Tank BCI 3Bk Black BJ Cartridge BC 30 For Color BJ Cartridge BC 31 Ink Tank BCI 3C Ink Tank BCI 3M Ink Tank BCI 3Y Color BJ Cartridge BC 31 For Color BJ Cartridge BC 32 Photo Ink Tank BCI 3PBK Photo Ink Tank BCI 3PC Photo Ink Tank BCI 3PM Photo Color BJ Cartridge BC 32 Photo Note ...

Страница 117: ...need to replace two ink tanks or more do not remove the ink tanks together Remove and replace each ink tank one by one to ensure that each new ink tank is inserted in the correct slot If you insert an ink tank in the wrong slot colours will not print correctly To avoid interfering with the ink supply from a tank never touch the open ink port on an ink tank Note ...

Страница 118: ...f the slot Do not remove the BJ Cartridge Leave the BJ Cartridge installed in the printer and remove only the ink tank s Discard empty ink tanks according to the local laws and regulations regard ing disposal of consumables To avoid staining your hands clothing or areas of the work site do not shake or drop ink tanks Note Important Fix tab ...

Страница 119: ...the perforations to open the packing film Remove the film carefully so you do not remove the label from the ink tank The label is needed to match the ink tank with the correct slot of the BJ Cartridge Remove the film by pulling on the orange tape Do not attempt to remove the film before you remove the orange tape Important ...

Страница 120: ...orange protective cap in the direction of the arrow Never attempt to reattach a protective cap to an ink tank Discard the pro tective cap according to the local laws and regulations regarding disposal of consumables Protective cap To prevent spilling ink never press this side of the ink tank Note ...

Страница 121: ...Ink Tanks 5 Hold the new ink tank at a slight angle align it with the correct slot then press down gently on top of the ink tank until it locks in place Make sure that you insert the ink tank in the correct slot of the cartridge holder ...

Страница 122: ...122 Routine Maintenance Replacing Ink Tanks 6 Press down until the ink tank locks in place with a click 7 Close the front cover The cartridge holder returns to the home position ...

Страница 123: ...eads the print heads are worn out and you must replace the BJ Cartridge Canon recommends that you use the following BJ Cartridges with this printer Black BJ Cartridge BC 30 Color BJ Cartridge BC 31 Color BJ Cartridge BC 32 Photo 1 Make sure that the printer is switched on and open the front cover The car tridge holder moves to the centre Note ...

Страница 124: ...Photo BJ Cartridge raise the left cartridge lock lever If you are replacing a Color BJ Cartridge raise the right cartridge lock lever Make sure that you raise the lever all the way up To avoid staining your hands clothing or areas in the work site handle the BJ Cartridge carefully Avoid dropping or shaking the BJ Cartridge Cartridge lock lever Important ...

Страница 125: ... the ink tanks in place If you are removing a partially used BJ Cartridge store it in the BJ Cartridge container Always hold the BJ Cartridge by the circles embossed on the left and right sides of the BJ Cartridge Do not touch the metal contacts or the print head on the BJ Cartridge Note ...

Страница 126: ...slowly remove the orange protective tape Never attempt to reattach the tape or cap to the BJ Cartridge Discard the protective cap and tape according to the local laws and regulations regarding disposal of consumables To avoid poor print quality never touch the print heads of the BJ Car tridge Protective tape Protective cap Important ...

Страница 127: ...127 Routine Maintenance Replacing a BJ Cartridge 5 Insert the BJ Cartridge into the cartridge holder then lower the cartridge lock lever until it locks in place ...

Страница 128: ...128 Routine Maintenance Replacing a BJ Cartridge 6 Press in the tab of the plastic insert and remove it Fix tab ...

Страница 129: ...idge and install them in the new BJ Cartridge Replacing Ink Tanks Install an ink tank immediately after removing it from the worn BJ Cartridge or its package If an ink tank remains exposed for a long period it may run out of ink quickly after it is installed 8 Close the front cover The cartridge holder returns to the home position Aligning the Print Heads Note ...

Страница 130: ...eads Normally execute the automatic print head alignment feature of the printer driver If this does not work for some reason then execute manual print head alignment Automatic print head alignment 1 Open the Printer Properties dialogue box 2 Click the Maintenance tab 3 Click the print head alignment icon 1 Select Page Setup from the File menu 2 Click the Utilities button then select Test Print by ...

Страница 131: ...onfirmation message appears make sure that the printer is switched on and A4 or Letter size plain paper is loaded in the printer 5 Click the OK button The printer starts to print the head alignment pattern During print head alignment do not open the front cover ...

Страница 132: ...132 Routine Maintenance Aligning the Print Heads After the following pattern prints the print heads of the two BJ Cartridges have been aligned properly ...

Страница 133: ...d extension of the printer is exposed to strong light If automatic alignment does not work properly execute manual print head alignment Aligning the Print Heads Manual print head alignment To switch the printer off after automatic head alignment always press the POWER button to switch the printer off If you do not switch the printer off correctly with the POWER button the print head alignment sett...

Страница 134: ...y 1 Open the Printer Properties dialogue box 2 Click the Maintenance tab 3 Click Custom Setting on the bottom right of the screen 1 Select Page Setup from the File menu 2 Click the Utilities button 3 Select Special Settings by clicking the up or down arrow 4 Check Align heads manually then click the Send button 5 When a confirmation message appears click the OK button Windows Macintosh ...

Страница 135: ...k the Print head alignment icon 7 When a confirmation message appears make sure that the printer is switched on and at least two sheets of A4 or Letter size plain paper are loaded and then click the OK button The printer starts to print the stan dard head alignment pattern During print head alignment do not open the front cover Windows Macintosh ...

Страница 136: ...136 Routine Maintenance Aligning the Print Heads 8 When this pattern is printed click the Yes button Print head alignment pattern ...

Страница 137: ...ntenance Aligning the Print Heads 9 Check all the patterns in lines of Y from X1 to X6 and from B1 to B2 For each line enter the appropriate number where you see the lines per fectly aligned Correct Incorrect Y X1 B1 ...

Страница 138: ...138 Routine Maintenance Aligning the Print Heads 10 When you finish entering numbers Click the OK button to save the settings Save the settings Windows Macintosh ...

Страница 139: ... size plain paper is loaded and then click the OK button The printer starts to print the high resolution head alignment pattern 12 Check all the patterns in lines of Y from X1 to X6 and from B1 to B2 For each line enter the appropriate number where you see the lines per fectly aligned Correct Incorrect Y X6 B1 ...

Страница 140: ...4 Click the OK button This completes the manual print head alignment pro cedure When you wish to switch the printer off after manual head alignment always press the POWER button to switch the printer off If you do not switch the printer off correctly with the POWER button the print head align ment settings cannot be saved Windows Macintosh Note ...

Страница 141: ...t such as thinner benzene or alcohol 1 Press the POWER button to switch the printer off Check the POWER lamp and make sure that it is not on or flashing To prevent failure of the printer to operate never unplug the power cord when the POWER lamp is on or flashing Printing may no longer be possi ble 2 Make sure that the POWER lamp is off then unplug the power cord from the power outlet To avoid per...

Страница 142: ...142 Routine Maintenance Cleaning the Printer 3 Use a soft dry cloth to wipe the area around the paper output part and other parts of the printer ...

Страница 143: ...paper jams occur the paper feed rollers inside the printer may be soiled with ink If this happens feed the plain paper to clean the rollers 1 Make sure that the printer is switched on and the paper thickness lever is set to the Up position Raise the paper rest ...

Страница 144: ...144 Routine Maintenance Cleaning the Paper Feed Rollers 2 Set the paper guide to the A4 position 3 Slide the sheet of A4 plain paper into the auto sheet feeder until it stops ...

Страница 145: ...ed Rollers 4 Make sure that the POWER lamp is lit green Press and hold down the RESUME button The paper feed rollers of the printer start rotating 5 The sheet feeds into the auto sheet feeder and soiled ink on the paper feed roller will be removed ...

Страница 146: ...t damaged during the transportation 1 Press the POWER button to switch the printer off 2 Lower the paper rest 3 Remove the paper output tray 4 Make sure that the POWER lamp is off then unplug the power cord from the power outlet Check the POWER lamp and make sure that the printer is off To prevent failure of the printer to operate never remove the power plug from the power outlet when the POWER la...

Страница 147: ...147 Routine Maintenance Transporting the Printer 5 Disconnect the printer cable from the computer and printer and remove the power cord When using a parallel printer cable ...

Страница 148: ...148 Routine Maintenance Transporting the Printer 6 Reattach the tape and packing material to the printer and insert the printer into its plastic bag Packing material Tape ...

Страница 149: ...nsporting the Printer 7 Fit the packing material on either end of the printer and pack the printer into the original box If you are shipping the printer through a shipping agent mark the box with FRAGILE or HANDLE WITH CARE Note ...

Страница 150: ...a problem during operation of the printer refer to the following topics Printout is Unsatisfactory Printer Does Not Start or Stops in Mid job Paper Jams or Does Not Feed The POWER Lamp Flashes Orange An Error Message Appears Scanner Problems Other Problems ...

Страница 151: ...ottom right corner right edge or bottom edge Single file page prints over two or more pages Colours streaked or wrong Straight lines are broken Printed pages curled Backs of pages stained with ink Ink blurred Printed surface scratched White streaks visible Colours streaked or uneven Last part of print job not printing Characters and figures notched gradation streaked or unnatural Macintosh ...

Страница 152: ...r The colours in printed photographs and illustrations are not as clear as you expected Check 1 BJ Cartridge and media correct for the print job Check 2 Printer driver settings correct for media and print job Check 3 Re filled ink tank installed in the BJ Cartridge ...

Страница 153: ...our reproduction and brighter colours than plain paper For best results use the combination of the Color BJ Cartridge BC 32 Photo and the Color BJ Cartridge BC 31 For printing colour graphs charts with text use the combination of the Black BJ Cartridge BC 30 and Color BJ Cartridge BC 31 to print reports and research papers A clogged or worn BJ Cartridge may also cause printing problems Print a noz...

Страница 154: ... the BJ Cartridges Printing Photographs You may also want to click the Advanced button in the Main tab Click the Colour tab make sure Colour Adjustment is enabled and then adjust the colour settings such as Colour Balance Output Style and Brightness Select the Colour panel and change the settings such as the Matching method Check 3 Re filled ink tank installed in the BJ Cartridge You may not be ab...

Страница 155: ...ts that appear pale green on the screen are printed dark green A colour display and printer do not reproduce colour in the same way The printed colour tones may not perfectly match the colours you see on the screen because screen colour varies how the screen is viewed and calibrated If the differences between displayed and printed colours are extreme check the following Check 1 Is the ink of BJ Ca...

Страница 156: ...ttings correct Open the Printer Properties dialogue box and select the print mode best suited for the print job in the Choose Print Mode box under the Main tab Make sure that the BJ Cartridge and Media Type settings match the BJ Cartridge and media currently set in the printer Printing on Paper and Other Media Using the BJ Cartridges Printing Photographs You may also want to click the Advanced but...

Страница 157: ...s symbols printed The document is displayed correctly on the screen but meaningless text and symbols are printed Check 1 Are you using the correct printer driver Check 2 Are the printer and computer securely connected Check 3 Is the problem in the original file Windows ...

Страница 158: ...oblem you may find it convenient to set the BJC 6200 as the default printer Check 2 Are the printer and computer securely connected Check the printer cable connections at the printer and computer A faulty or loose connection can generate meaningless characters and symbols Check 3 Is the problem in the original file If meaningless character or symbols are printed only when you print a cer tain file...

Страница 159: ...tom right corner or cut off at the bottom or right edge of the paper To disable Scaled Printing open the Printer Properties dialogue box click the Page Layout tab and click the radio button for Normal size Printing To disable Scaled Printing select Page Setup from the File menu and set 100 in the Scale box If you want to use Scaled Printing with enlargement make sure that the correct percentage is...

Страница 160: ...age Size setting in the application program and printer driver match Set the same Page Size setting for the application program and the printer driver Open the Printer Properties dialogue box click the Page Layout tab and select the Page Size that matches the Page Size setting in the application program Windows ...

Страница 161: ...streaked or wrong The text appears scratched streaked or the wrong colours are printed Check 1 Is the ink of BJ Cartridge in good condition Check 2 Have the protective tape or cap been reattached Check 3 Did you print on the correct print side of the media ...

Страница 162: ...moved the orange protective cap and tape should never be re attached to the BJ Cartridge Re attaching the tape or cap can cause air bubble or trap dirt or dust into the ink and clog the ink nozzles If the protective tape or cap has been re attached remove it Install the BJ Cartridge in the printer and clean the print heads immediately After cleaning the print heads if printing is patchy or streake...

Страница 163: ...shooting Printout is Unsatisfactory Straight lines are broken Check 1 Have the print heads been aligned Check 2 Is Print Quality set to Fast in the printer driver Check 3 Is the paper thickness lever set correctly ...

Страница 164: ...ds Check 2 Is Print Quality set to Fast in the printer driver Changing Print Quality to Fine in the printer driver may improve the quality of printed straight lines 1 Open the Printer Properties dialogue box 2 Click the Advanced button in the Main tab 3 In the Quality tab drag the slide bar to right to select Fine 1 When using Manual for printing click the Details button in the Print dia logue box...

Страница 165: ...ight lines are broken Check 3 Is the paper thickness lever set correctly If straight lines are printed uneven or broken after changing the setting of the paper thickness lever on the front of the printer re align the print heads Aligning the Print Heads ...

Страница 166: ...ng Printout is Unsatisfactory Printed pages curled As printed pages are ejected from the printer they are curled or wavy Check 1 Are you printing on thin paper Check 2 Is the printer driver set for high density printing ...

Страница 167: ...ons can cause printed pages to curl or warp For such print jobs you should use special media such as High Resolution Paper or Glossy Photo Paper When you use High Resolution Paper Glossy Photo Paper or other special media always load the sheets with the print side whiter side facing up Only one side of these media is treated with a special coating for better ink absorption Note ...

Страница 168: ...low 1 Open the Printer Properties dialogue box and click the Advanced button in the Main tab 2 Click the Colour tab 3 Use the Intensity slide bar to change the Intensity setting 1 When using Manual for printing click the Details button in the Print dia logue box 2 Click the Colour panel and use the Intensity slide bar to change the inten sity setting Curling occurs most frequently with small paper...

Страница 169: ...to eliminate this problem by reducing the black density 1 Open the Printer Properties dialogue box and click the Advanced button in the Main tab 2 Click the Colour tab 3 Use the Black slide bar to change the print density setting If this does not correct the problem remove the BJ Cartridge and use the Photo BJ Cartridge 1 When using Manual for printing click the Details button in the Print dia log...

Страница 170: ...Unsatisfactory Ink blurred The ink is blurred images are not sharp and the ink has spread and run together Check 1 Are you using plain paper Check 2 Are the print heads dirty Check 3 Is the printer driver set for high density printing ...

Страница 171: ...to Film Check 2 Are the print heads dirty Clogged print head nozzles can cause ink spread and blurring so clean the print heads Cleaning the Print Heads Check 3 Is the printer driver set for high density printing The Intensity setting in the printer driver can be used to adjust print density the amount of ink used to print Lowering the print density setting can reduce the tendency for ink to sprea...

Страница 172: ...k the Advanced button in the Main tab 2 Click the Colour tab 3 Use the Intensity slide bar to change the intensity setting 1 When using Manual for printing click the Details button in the Print dia logue box 2 In the Colour panel use the Intensity slide bar to change the print density setting Windows Macintosh ...

Страница 173: ...e paper is scratched and stained Check 1 Are you printing on thick paper Check 2 Is the paper thickness lever set correctly Check 3 Are you printing on curled plain paper Check 4 Are you executing a high density print on plain paper Check 5 Are you printing outside the recommended printing area ...

Страница 174: ...heck 2 Is the paper thickness lever set correctly When you use thick paper such as envelopes fabric sheet or T shirt trans fers for printing set the paper thickness lever to the Down position If the printed surface is scratched or stained on plain paper it is also helpful to set the paper thickness lever to the Down position Check 3 Are you printing on curled plain paper If curled plain paper is l...

Страница 175: ... Properties dialogue box and click the Advanced button in the Main tab 2 Click the Colour tab 3 Use the Intensity slide bar to change the print density setting Check 5 Are you printing outside the recommended printing area If you print outside the recommended printing area the print head may scratch the bottom edge of the page To avoid problems print only in the recommended printing area When you ...

Страница 176: ...n the print heads If any portion of the nozzle check pattern is streaked the print heads could be clogged may not be aligned properly or the BJ Cartridge may be worn out If the nozzle check pattern prints normally there may be a problem in the application program For details refer to the troubleshooting sections of the documentation of your application program Printing a Nozzle Check Pattern Note ...

Страница 177: ...rintout is Unsatisfactory Colours streaked or uneven Patterns of uneven or streaked colouring appear on the printout Check 1 Is Print Quality on the Quality tab set to Fast Check 2 Is Halftoning set for optimum performance ...

Страница 178: ...ou may see in a document where a large amount of ink is used 1 Open the Printer Properties dialogue box 2 Click the Advanced button in the Main tab 3 In the Quality tab drag the slide bar to the right toward Fine and click the OK button 1 When using Manual for printing click the Details button in the Print dia logue box 2 In the Quality panel drag the slide bar to the right toward Fine Windows Mac...

Страница 179: ...n setting smoothes uneven or streaked colours 1 Open the Printer Properties dialogue box 2 Click the Advanced button in the Main tab 3 In the Halftoning box under the Quality tab disable Auto if it is checked on 4 Click Diffusion on and click the OK button 1 When using Manual for printing click the Details button in the Print dia logue box 2 In the Quality panel set Halftoning to Scatter Windows M...

Страница 180: ...f print job not printing The last part of each page in the document is not printed Check 1 Are you using the paper size specified in the Page Size setting Check 2 Are the computer and printer securely connected Check 3 Is a WPS printer driver installed Windows ...

Страница 181: ...he size of the paper you are using select the correct size from the pull down list The Page Size or Paper Size can be found at the following location Page Layout tab Page Setup dialogue box Set the same Page Size setting for the application program and the printer driver Select the Page Size that matches the Page Size setting in the application program Check 2 Are the computer and printer securely...

Страница 182: ...inter driver installed in your system Confirm whether or not a WPS driver is installed in your system Change the WPS driver port setting to FILE or delete the WPS driver 1 Open the WPS Driver Properties window 2 In the Details tab select FILE in the Print to Port setting 3 To delete the WPS driver select Programs and then Windows Printing Sys tem from the Windows Start menu and click Uninstall Win...

Страница 183: ...raw printer and is not a PostScript printer Therefore if you use the application program that only supports PostScript lines of characters and figures may print with unnatural notches Always use the application program that supports QuickDraw Some PostScript application programs have a setting that allows you to use ATM fonts or TrueType fonts When you specify the ATM fonts or TrueType fonts in th...

Страница 184: ...ter Does Not Start or Stops in Mid job Printer Does Not Start or Stops in Mid job Printer does not switch on Print job does not start Printing halts Printing starts but nothing printing Cartridge holder does not move to centre ...

Страница 185: ... Printer Does Not Start or Stops in Mid job Printer does not switch on The printer does not switch on after the POWER button is pressed Check 1 Did you press the POWER button Check 2 Is the power cord plugged in correctly ...

Страница 186: ... Mid job Printer does not switch on Check 1 Did you press the POWER button Do not release the POWER button of the printer until the POWER lamp is on Check 2 Is the power cord plugged in correctly Make sure that the power cord is plugged into a power outlet ...

Страница 187: ... does not operate after print job executed from the computer Check 1 Is the printer switched on Check 2 Are you printing a very large file Check 3 Are the printer and computer securely connected Check 4 Are you using the correct printer driver Check 5 Is the correct printer port selected Windows ...

Страница 188: ... file A very large file may require more time to process before printing begins Photographs and illustrations can increase the size of a file For a very large file wait a few minutes for the print job to begin Check the POWER lamp If the POWER lamp flashes green the computer is sending print data to the printer and the job is executing normally Check 3 Are the printer and computer securely connect...

Страница 189: ...e print job Make sure Canon BJC 6200 is displayed in the Name entry box of the Print dialogue box If another driver is selected click the down arrow and select Canon BJC 6200 from the pull down list If BJC 6200 does not appear in the list you must install the printer driver If you use only the BJC 6200 select the BJC 6200 as the default printer Select BJC 6200 from Chooser of the Apple menu Window...

Страница 190: ...ter cable specify LPT1 or USBPRN01 as the printer port Follow the procedure below 1 Open the Printer Properties dialogue box directly from the Start menu 2 Click the Details tab and select LPT1 or USBPRN01 in the Print to the port box For more details on how to open the Printer Properties dialogue box directly from the Start menu refer to the Driver and Utility Guide for Win dows Users Windows ...

Страница 191: ...s Not Start or Stops in Mid job Printing halts The printer stops printing before the print job is completed Check 1 Is the print job a finely detailed photograph or illustration Check 2 Has the printer been operating for a long time ...

Страница 192: ...g for a long time The print heads may occasionally overheat during a long print job If the print heads overheat printing pauses at the end of a pass across the page to allow time for the print heads to cool and then restarts after a brief interval Interrupt printing at a convenient point switch the printer off and wait for at least 15 minutes for the print heads to cool If the printer overheats wh...

Страница 193: ...tart or Stops in Mid job Printing starts but nothing printing The printer operates but nothing is printed on the page Check 1 Is the ink of BJ Cartridge in good condition Check 2 Did you remove the orange protective tape from the print head ...

Страница 194: ...tanks are empty replace them Next print a nozzle check pattern to check the status of the print heads and clean the print heads Printing a Nozzle Check Pattern Cleaning the Print Heads If the problem is not solved replace ink tanks or BJ Cartridge Replacing Ink Tanks Replacing a BJ Cartridge If you can print a nozzle check pattern normally check that the printer is connected to the computer secure...

Страница 195: ...rotective tape from the print head If the orange protective tape is not removed from the BJ Cartridge ink can not be ejected from the BJ Cartridge Remove the BJ Cartridge and check the print head If the tape has not been removed remove it Align the print heads before you resume printing Replacing a BJ Cartridge Aligning the Print Heads ...

Страница 196: ...es not move to centre You want to switch the BJ Cartridge replace an ink tank or replace the BJ Cartridge but the cartridge holder does not move to the centre when you open the front cover Check 1 Is the printer switched on Check 2 Has the front cover been open longer than 10 minutes ...

Страница 197: ...you have just turned on the printer and the POWER lamp is flashing green the printer is warming up Wait until the POWER lamp stops flashing Check 2 Has the front cover been open longer than 10 minutes If the front cover remains open longer than 10 minutes the cartridge holder automatically returns to the home position to prevent the print heads from drying out Close the front cover and open it aga...

Страница 198: ...198 Troubleshooting Paper Jams or Does Not Feed Paper Jams or Does Not Feed Paper does not feed from auto sheet feeder Paper skewing during feeding Multiple sheets feed together Paper jam ...

Страница 199: ...ot feed from auto sheet feeder After the print job is started the paper loaded in the auto sheet feeder does not feed Check 1 Is the paper too thick Check 2 Is the sheet feeder overloaded Check 3 Did you raise the paper rest Check 4 Is the paper folded or curled ...

Страница 200: ...mber of sheets you can load in the auto sheet feeder depends on the media you are using The media does not feed correctly if you exceed the prescribed number of sheets Number of sheets that can be loaded Check 3 Did you raise the paper rest Before you load media other than envelopes in the auto sheet feeder you should always raise the paper rest If you do not raise the paper rest before loading th...

Страница 201: ...ot feed from auto sheet feeder Check 4 Is the paper folded or curled To avoid misfeeds and paper jams never load paper in the auto sheet feeder that is folded curled or wrinkled Media Types You Can Use with the Printer Media Types You Cannot Use with the Printer ...

Страница 202: ...oes Not Feed Paper skewing during feeding The paper or other media does not feed straight into the paper feed slot Check 1 Is the auto sheet feeder overloaded Check 2 Is the paper folded or curled Check 3 Is the paper guide set correctly ...

Страница 203: ...ber of sheets Number of sheets that can be loaded Check 2 Is the paper folded or curled To avoid misfeeds and paper jams never load paper in the auto sheet feeder that is folded curled or wrinkled Media Types You Cannot Use with the Printer Check 3 Is the paper guide set correctly If the paper guide on the auto sheet feeder is not set correctly the paper does not feed straight or may jam in the pr...

Страница 204: ... feed together During a multiple feed more than one sheet feed from the stack at the same time Check 1 Did you fan the stack before loading Check 2 Is the auto sheet feeder overloaded Check 3 Is the paper folded or curled Check 4 Are you printing on transparencies ...

Страница 205: ...e auto sheet feeder overloaded The number of sheets you can load in the auto sheet feeder depends on the media you are using Number of sheets that can be loaded Check 3 Is the paper folded or curled To avoid misfeeds and paper jams never load paper in the auto sheet feeder that is folded curled or wrinkled Media Types You Cannot Use with the Printer Check 4 Are you printing on transparencies When ...

Страница 206: ...r remove it 1 Slowly pull the paper out of the printer from the auto sheet feeder or the paper output slot whichever is easier If the paper tears or shreds open the front cover and remove all the fragments of paper 2 Close the front cover load the paper and then press the RESUME button ...

Страница 207: ...t the paper automatically and start the print job again Paper within the range of 64 to 105g m2 can be loaded in the auto sheet feeder Media Sizes You Can Use with the Printer To avoid misfeeds and paper jams do not load wrinkled folded or curled paper in the auto sheet feeder Media Types You Cannot Use with the Printer Note ...

Страница 208: ...he cause of the problem Two flashes Out of paper paper jam paper feed error Three flashes Paper jam Four flashes BJ Cartridge out of ink Five flashes Cartridge not installed correctly Six flashes BJ Cartridge not installed Seven flashes BJ Cartridge defective Eight flashes Waste ink tank almost full The POWER lamp flashes orange and green alternately Service error ...

Страница 209: ... the paper correctly and press the RESUME button If paper has jammed in the printer remove the jam and press the RESUME button Paper Jams or Does Not Feed If paper cannot be inserted completely into the auto sheet feeder push the paper guide and insert paper Three flashes Paper jam If paper has jammed in the printer remove the jam and press the RESUME button Paper Jams or Does Not Feed Note ...

Страница 210: ...ridge not installed correctly The correct cartridge is not installed When printing is to be performed install the BJ Cartridge for the BJC 6200 When scanning is to be per formed install the scanner cartridge BJ Cartridges You Can Use with the Printer Scanning an Image Six flashes BJ Cartridge not installed No BJ Cartridge is installed Select and install the BJ Cartridge colour photo or black accor...

Страница 211: ...n replace the BJ Car tridge Replacing a BJ Cartridge Eight flashes Waste ink tank almost full The printer has a built in waste ink tank to hold the ink that was consumed during print head cleaning Eight flashes indicate the waste ink tank is nearly full Press the RESUME button to skip the error so you can continue printing To prevent the ink waste tank from becoming full call for help to have the ...

Страница 212: ...e The POWER lamp flashes orange and green alternately Service error A service error means the printer requires the attention of a qualified tech nician Contact a Canon service facility Count the number of flashes You may be asked for this information ...

Страница 213: ...213 Troubleshooting An Error Message Appears An Error Message Appears Error writing to LPT1 or USBPRN Application error General protection fault Other error messages Windows Windows ...

Страница 214: ...rinter switched on Check 2 Are the printer and computer connected properly Check 3 Is print spooling operating correctly Check 4 Is the printer port operating correctly Check 5 Is the printer driver installed correctly Check 6 Is the printer port setting identical to the interface you are using Check 7 Is a WPS driver installed Windows ...

Страница 215: ...operly Check the connections of the printer cable at the computer and the printer Check 3 Is print spooling operating correctly Cancel spooling and send the print job directly to the printer 1 Open the Printer Properties dialogue box directly from the Start menu 2 Click the Details tab and click the Spool Settings button Click the radio button for Print directly to the printer For details on how t...

Страница 216: ...ror occurs if this item is disabled Read the message under Device Status and verify no problem is indicated there 5 Click the Resources tab and read the message under Conflicting device list If a conflict is indicated delete the competing device When you are using the USB interface 1 Right click the My Computer and then select Properties 2 Double click Universal serial bus controller on the Device...

Страница 217: ...nected to the printer an error message appears To check the printer port setting open the Printer Properties dialogue box and click the Details tab If LPT1 is displayed in the Print to the following port box the printer port is set to the parallel port If USBPRN nn nn numerals is displayed in the Print to the following port box the printer port is set to the USB port If the printer port setting do...

Страница 218: ...iver is installed in your computer 1 Click Start point to Settings and click Printers 2 If a WPS driver is installed right click the icon and then select Properties from the pop up menu 3 Click the Details tab and check the Print to the following port setting If the selected port is the port also used by the BJC 6200 change the WPS driver port setting to FILE or delete the WPS driver ...

Страница 219: ...ws 3 1 application program Check 2 Are several application programs running in the background Check 3 Does the computer have sufficient memory Check 4 Is there sufficient free space on the hard disk Check 5 Is there a problem in the file you are trying to print Check 6 Is the printer driver installed correctly Windows ...

Страница 220: ...m Check 2 Are several application programs running in the background If you are running several application programs at the same time there may not be enough memory available for the print job Quit the other application programs and try again Check 3 Does the computer have sufficient memory Make sure that you have the required amount of memory installed for the application program you are using to...

Страница 221: ... hard disk If there is little free space available on the disk delete any unneeded files Check 5 Is there a problem in the file you are trying to print If one of these errors occurs only when you try to print a particular file there may be a problem in the file or the application program Rebuild the file and try printing it again If there is no problem with the new file the old file was probably f...

Страница 222: ...Application error General protection fault Check 6 Is the printer driver installed correctly There may be a problem with the printer driver Uninstall the printer driver and install it again Refer to the Quick Start Guide provided with the printer ...

Страница 223: ...or Message Appears Other error messages Check 1 An error displayed in the BJ Status Monitor Check 2 An error displayed in any screen other than the BJ Status Monitor Check 3 Error number xxxx displayed Windows Windows Macintosh ...

Страница 224: ...reen opens The Print Status tab displays a short description of the error and other infor mation about the print job Click the Guide tab to display instructions on how to solve the problem For problems that require more than one step in correcting the problem click the Next button to see the next screen or click the Back button to see the previous screen Windows ...

Страница 225: ...disk space available Quit any other application programs you are running in the background Uninstall the printer driver and reinstall it Refer to Driver and Utility Guide for Windows Users Restart Windows and try again Try printing again after the current job is finished Windows Insfficient disk space Insfficient memory Cannot spool normally Cannot read printer driver Background printing failed Ap...

Страница 226: ...ted to the application program If there is not enough memory installed install more memory Refer to the user s manual for your computer for information on installing additional memory Error number 203 Installed printer driver not operating correctly Remove the installed BJ printer driver and then install the printer driver again For details refer to the Getting Started and Driver and Utility Guide...

Страница 227: ...e that the printer cable is securely fastened to the computer and the printer If the problem cannot be solved check the settings in Chooser 1 Select Chooser from the Apple menu 2 Click the BJC 6200 icon 3 Make sure that BJC 6200 is specified in the Connect to box If the problem still cannot be solved remove unneeded documents from Control Panels folder and try again ...

Страница 228: ...228 Troubleshooting Scanner Problems Scanner Problems Scanning result is unsatisfactory Cannot be used with TWAIN compatible application program Other scanner problems ...

Страница 229: ...ory Scanning result is unsatisfactory Scanned image blurred or distorted Scanned image is of uneven quality White portion becomes greyish Parts of an image are missing or not aligned properly Image contains unexpected colors or is too light or too dark ...

Страница 230: ...oting Scanning result is unsatisfactory Scanned image blurred or distorted Check 1 Are you using a clear image for scanning Check 2 Is the scanning holder unstained and undamaged Check 3 Are you scanning thick paper ...

Страница 231: ...anning holder with originals it is bound to get dirty Clean the scanning holder using a soft cloth dipped in a weak neutral detergent solution and then wipe its wet surface off with a dry soft cloth If the scan ning holder is scratched or damaged replace it Additional scanning holders in A5 and A4 sizes can be purchased option ally Note that the availability differs from area to area Check 3 Are y...

Страница 232: ...ough Resolution determines the precision of the scanned image The greater the number of dots used to draw an image the greater the pre cision and the higher the quality of the scanned image For a better quality image select a high number Note that the scanning speed becomes slower and the file size of the scanned image becomes larger when you use a higher resolution ...

Страница 233: ...result is unsatisfactory White portion becomes greyish Check 1 Did you perform white level calibration Check 2 Did you adjust the brightness and contrast Check 3 Did you scan a monochrome image using the Colour or Grayscale setting ...

Страница 234: ...urchase or when the sys tem needs to update the white level calibration data Check 2 Did you adjust the brightness and contrast Depending on the image you scan a white portion is not recognised as white because the scanner detects and scans even the small differences of the density between white and other colours Adjust the brightness and contrast When you are using IS Scan Plus refer to the on li...

Страница 235: ... scanning mode is set to Colour or Grayscale the scanner detects and scans gradations evenly and white may not be recognised as white When you scan a monochrome image always set Black White in the scanning mode so the scanner can scan using only two values between white and black For details on how to set black and white in the scanning mode refer to the on line Help ...

Страница 236: ...oting Scanning result is unsatisfactory Parts of an image are missing or not aligned properly Check 1 Did you position the original within the proper scanning area Check 2 Did you specify the scanning area correctly ...

Страница 237: ... sure the original is positioned in the proper scanning area Check 2 Did you specify the scanning area correctly If the Paper Size setting is smaller than the paper size of original parts of the image will be missing If you position the original outside the scanning area mistakenly parts of the image may not be aligned properly Always make sure the original is positioned correctly ...

Страница 238: ...ontains unexpected colors or is too light or too dark The appearance of the scanned image is not what you expected or the image is too light or too dark Check 1 Is the number of display colours set to High Color or True Color Check 2 Is Colour Matching turned on ...

Страница 239: ...umber of display colours 1 From the Start menu select Settings and then select Control Panel 2 Double click the Display icon then click the Settings tab 3 Make sure Colors is set to High Color or True Color in the Colors box Check the Colour Depth setting 1 From the Apple menu select Control Panels 2 Select Monitors Sound 3 Make sure Thousands or Millions are set for Colour Depth Windows Macintosh...

Страница 240: ...ed colours Colour Matching attains the best match between the colours dis played on your display and the actual colours in the scanned image Color Matching can be used when the Scanning Mode is set for Color 1 Click the Custom Setting button 2 Make sure that Colour Matching is enabled in the Custom Setting dialogue box 1 Select Settings from the Menu screen 2 Make sure that Colour Matching is enab...

Страница 241: ...WAIN compatible application program Cannot be used with TWAIN compatible application program Cannot launch IS Scan from within the TWAIN compatible graphics applica tion program Cannot transfer to TWAIN compatible graphics application program ...

Страница 242: ... TWAIN specifications or TWAIN Source Manager Version 1 5 or later When IS Scan is used as a TWAIN interface you must use the latest 32 bit TWAIN compatible graphics application program Refer to the user s man ual of your application program When IS Scan is used as a TWAIN interface you must use the graphics application program that supports the TWAIN Source Manager Version 1 5 or later Refer to t...

Страница 243: ...ormat type and resolution of the image data Some TWAIN compatible graphics application programs support specific file format types and resolution settings only For example the resolution settings of some OCR optical character reader application programs are limited to 300 to 400dpi Check the file format types and resolution settings of the TWAIN compati ble graphics application program first and t...

Страница 244: ...problems Other scanner problems Cannot install the scanner driver Does not launch with default settings Improper colours are displayed in the dialogue box Scanning is too slow Communication error occurs An error message appears Windows ...

Страница 245: ...river Check 1 Did you follow the scanner driver installation instructions Check 2 Are any other application programs running Check 3 Did you specify the correct CD ROM drive for installation Check 4 Is there a problem with the Setup Software Reference Guide CD ROM Windows ...

Страница 246: ...ing installation and you had to forcibly shut down the installation procedure you may not be able to install the scanner driver because Windows is no longer stable Restart Windows and then reinstall the scanner driver Check 2 Are any other application programs running The scanner driver installation program may not execute successfully if it is run with other applications running in the background...

Страница 247: ...con on the Windows desktop The drive name E for example varies according to how your system is set up When you install the printer driver from Run in the Start menu specify the CD ROM drive and file name Setup exe correctly Check 4 Is there a problem with the Setup Software Reference Guide CD ROM The Setup Software Reference Guide CD ROM may be damaged On the Windows desktop double click the My Co...

Страница 248: ...lication program Previ ous Settings selected in the Standard Value box under the Custom Settings dialogue box may be cleared and standard settings characteristic of the TWAIN compatible program you are using may be used when launching IS Scan If you wish to use the settings selected in the Custom Settings dialogue box when launching IS Scan follow the procedure below 1 Select Save Settings File fr...

Страница 249: ... select Settings and then select Control Panel 2 Double click the Display icon then click the Settings tab 3 Check that the Colors setting is High Color or True Color in the Colors box Check the number of display colours as follows 1 From the Start menu select Settings and then select Control Panel 2 Double click the Display icon then click the Settings tab 3 Check that Colors is set to High Color...

Страница 250: ...oblems Improper colours are displayed in the dialogue box Check the Colour Depth setting as follows 1 From the Apple menu select Control Panels 2 Select Monitors Sound 3 Check that Thousands or Millions are set for Colour Depth Macintosh ...

Страница 251: ...your computer must be able to receive a large amount of data Therefore the scanning speed varies according to the per formance of the computer To shorten the time required for scanning Use the appropriate resolution setting Make sure that the resolution is not set higher than you require Use the Prescanning feature to confirm and specify only a portion of the entire image before you scan ...

Страница 252: ... problems Communication error occurs Check 1 Did you launch IS Scan or IS Scan Plus immediately after it was closed Check 2 Is the printer switched on and on line Check 3 Are you using the USB interface running under Windows 98 Windows ...

Страница 253: ... the off line status refer to the on line Help of your operating system Check 3 Are you using the USB interface running under Windows 98 When using the USB interface running under Windows 98 a communica tion error may occur if the hardware acceleration setting is Full To solve the problem follow the procedure below 1 Double click the System icon in the Control Panel for Windows 2 When the System P...

Страница 254: ...on proce dures the on line Help for IS Scan Bjscan2 hlp exists in the IS Scan folder Follow the procedure below 1 Open the Program Files folder in Drive C 2 Open the Canon folder in the Program Files folder 3 Open the IS Scan folder in the Canon folder 4 Open the Bjscan2 hlp file 5 Click Messages to select the appropriate item Open the on line Help Windows Macintosh ...

Страница 255: ...255 Troubleshooting Other Problems Other Problems Cannot install the printer driver BJ Status Monitor does not open Cannot execute background printing Windows ...

Страница 256: ...d you follow the printer driver installation instructions in the Quick Start Guide Check 2 Are any other application programs running Check 3 Did you specify the correct CD ROM drive for installation Check 4 Is there a problem with the Setup Software Reference Guide CD ROM Windows ...

Страница 257: ... If an error occurred during installation and you had to forcibly shut down the installation procedure you may not be able to install the printer driver because Windows is no longer stable Restart Windows and then reinstall the printer driver Check 2 Are any other application programs running The installation program may not execute successfully if it is run with other applications running in the ...

Страница 258: ...t the installation procedure refer to the Quick Start Guide The drive name E for example varies according to how your system is set up When you install the printer driver from Run in the Start menu specify the CD ROM drive and file name Install exe correctly Check 4 Is there a problem with the Setup Software Reference Guide CD ROM The Setup Software Reference Guide CD ROM may be damaged On the Win...

Страница 259: ...onitor does not open The BJ Status Monitor does not open and displays messages and guidance Check 1 Do your computer and printer cable support bi directional communication Check 2 Is the bi directional option selected in the printer driver Windows ...

Страница 260: ...s to whether your computer or printer cable supports bi directional communication contact your hardware manufacturer Check 2 Is the bi directional option selected in the printer driver To set the bi directional option follow the procedure below 1 Open the Printer Properties dialogue box directly from the Start menu 2 Click the Details tab and click the Spool Settings button 3 In the Spool Settings...

Страница 261: ...ems Cannot execute background printing The BJ Status Monitor does not open and displays messages and guidance Check 1 Is there enough free space available on the hard disk Check 2 Is background printing enabled in the printer driver ...

Страница 262: ...eeded files to create more space If you are unable to make more space available on your hard disk by delet ing files switch background printing off Check 2 Is background printing enabled in the printer driver 1 Open the Printer Properties dialogue box then click the Page Layout tab 2 Check Background Printing in the Background checkbox 1 Select Chooser from the Apple menu 2 Set Backgrounding to On...

Страница 263: ...rd pattern Black printing using Black BJ Cartridge BC 30 Fast 10 2 ppm Normal 8 3 ppm Colour printing using Color BJ Cartridge BC 31 Fast 6 5 ppm Normal 3 7 ppm Photo colour printing using Color BJ Cartridge BC 32 Photo Normal 0 14 ppm Print direction Bi directional Print width 203 mm max 8 0 in Resident print control mode Canon extended mode Receive buffer 128 kB ...

Страница 264: ...al AWG28 or larger Type Twisted pair shielded cable Length Up to 2 0m 6 5 ft Connectors Amphenol 30360 or equivalent Recommended printer cable USB Material AWG28 data wiring pair or AWG20 to 28 distribution pair Type Twisted pair shielded cable Length Up to 5 0m 16 4 ft Connectors USB standard Series B pluggable Acoustic noise level Approx 45 dB per ISO 9296 Operating environment Temperature 5 C t...

Страница 265: ... shut down power completely remove the power cord from the wall outlet This printer is provided with an automatic power off feature If the printer does not receive any data for a specified length of time the printer automatically powers down to the standby mode You can set the printer to power down automatically if it does not receive a print job for 1 10 30 or 60 minutes For details about switchi...

Страница 266: ...er plain paper envelopes Transparencies Glossy photo paper gloss photo film Back print film Glossy photo cards T shirt transfers Sheet feeder capacity Plain paper 64 g m2 100 sheets max High resolution paper 80 sheets max Envelopes 10 pieces max Transparencies 30 sheets max Back print film 10 sheets max Glossy photo paper 10 sheets max High gloss photo film 1 sheet Glossy photo cards 1 sheet Banne...

Страница 267: ...94 to 23 0 Weight 64 to 105 g m2 Special Canon media High Resolution Paper HR 101 101N Glossy Photo Paper GP 301 High Gloss Photo Film HG 201 Glossy Photo Cards FM 101 Transparencies CF 102 Back Print Film BF 102 T Shirt Transfers TR 201 Banner Paper Graphic image printing Data format Canon extended mode Raster image format Resolution Canon extended mode 180 360 720 1440 dpi ...

Страница 268: ...ets Based on printing the ISO JIS SCID No 5 pattern Color BJ Cartridge BC 32 Photo Nozzles 48 per color Ink colours Photo Black Photo Cyan Photo Magenta Capacity Photo Black approx 1210 sheets Photo Cyan approx 480 sheets Photo Magenta approx 420 sheets Based on printing the ISO JIS SCID No 5 pattern at standard and plain paper mode Capacity Photo Black approx 780 sheets Photo Cyan approx 160 shee...

Страница 269: ...he connecting printer and computer through USB interface use the system in the following operating environment Computer with Microsoft Windows 98 which is preinstalled by a computer manufacturer on purchase USB port operation also needs to be assured by the manufacturer Macintosh computers with USB interface computer with Mac OS 8 1 or later which is preinstalled by a computer manufacturer on purc...

Страница 270: ...k tank for Color BJ Cartridge BC 31 65 116 BCI 3M ink tank for Color BJ Cartridge BC 31 65 116 BCI 3PBk Photo ink tank for Color BJ Cartridge BC 32 Photo 66 116 BCI 3PC Photo ink tank for Color BJ Cartridge BC 32 Photo 66 116 BCI 3PM Photo ink tank for Color BJ Cartridge BC 32 Photo 66 116 BCI 3Y ink tank for Color BJ Cartridge BC 31 65 116 Bi directional communication 259 BJ Cartridge BJ Cartridg...

Страница 271: ...ck BJ Cartridge BC 30 64 123 C Canon Special Media 16 Cartridge Holder 11 Cartridge Lock Lever 11 Cleaning the paper feed rollers 143 the print heads 111 the printer 141 Color BJ Cartridge BC 31 65 123 Color BJ Cartridge BC 32 Photo 66 123 Color Image Scanner Cartridge IS 32 79 Connecting the Power Cord 10 the Printer 10 D Deep print head cleaning 114 Default printer Setting the BJC 6200 as the 15...

Страница 272: ... 15 27 34 F Front cover 9 G Glossy Photo Cards FM 101 17 50 Using 50 Glossy Photo Paper GP 301 16 43 Using 43 H Halftoning 179 High Color 239 High Gloss Photo Film HG 201 16 47 Using 47 High Resolution Paper HR 101 101N 16 33 I Ink Tank Ink Tank BCI 3Bk For Black BJ Cartridge BC 30 64 116 Ink Tank BCI 3C For Color BJ Cartridge BC 31 65 116 ...

Страница 273: ...BCI 3Y For Color BJ Cartridge BC 31 65 116 Installing the IS Scan Software 83 Intensity 168 172 175 Interface cable 10 Parallel 10 USB 10 IS Scan 78 Launching 88 Plus 78 L Landscape 20 Load limit mark 22 Loading Paper and Other Media 20 LPT1 214 M Macintosh 5 Maintenance 102 Aligning the Print Head 130 BJ Cartridge Maintenance 104 Printing a Nozzle Check Pattern 107 Prolonging the Service Life of ...

Страница 274: ...HG 201 16 High Resolution Paper HR 101 101N 16 Transparencies 39 Transparencies CF 102 17 T Shirt Transfer TR 201 18 T Shirt Transfers 60 Media Sizes You Can Use with the Printer 14 Sizes 14 Weight 14 Media Types You Can Use with the Printer 15 Media Types You Cannot Use with the Printer 19 N Normal print head cleaning 112 Nozzle check pattern 107 NT_Guide400 doc 5 Number of sheets that can be loa...

Страница 275: ...interface 10 Parts and Functions 8 Front view 9 Inside the printer 11 Operation panel 12 Rear view 10 Photo Optimizer 75 Photographs Printing Photographic Images 73 Tips on Printing Photographic Images 72 Plain paper 15 Using 29 Portrait 20 PostScript printer 183 POWER button 12 Power connector 10 POWER lamp 12 Print head 130 Aligning the 130 ...

Страница 276: ...lope 27 Glossy Photo Cards 26 Legal 25 Letter 25 Printer Parts and Functions 8 Front view 9 Inside the printer 11 Operation panel 12 Rear view 10 Printer cable connector 10 Parallel interface 10 USB interface 10 Printer port LPT1 214 Printing area A4 24 A5 24 B5 24 Banner Paper 28 Envelope 27 Glossy Photo Cards 26 ...

Страница 277: ...otective tape 70 Q QuickDraw printer 183 R Replacing a BJ Cartridges 123 the Ink Tanks 116 Resolution scanning 87 232 RESUME button 12 S Scan About the Scanning Area 87 Launching IS Scan 88 Performing White Level Calibration 91 Prescanning 97 Scanning 87 94 Scanning an Image 94 Scanner Cartridge Using the 79 Scanner driver ...

Страница 278: ...4 Other error messages 223 Other Problems 255 BJ Status Monitor does not open 259 Cannot execute background printing 261 Cannot install the printer driver 256 Paper Jams or Does Not Feed 198 Multiple sheets feed together 204 Paper does not feed from auto sheet feeder 199 Paper jam 206 Paper skewing during feeding 202 Printer Does Not Start or Stops in Mid job 184 Cartridge holder does not move to ...

Страница 279: ...our do not match 155 Printed pages curled 166 Printed surface scratched 173 Single file page prints over two or more pages 160 Straight lines are broken 163 Text cut off at bottom right corner right edge or bottom edge 159 White streaks visible 176 Scanner Problems 228 Cannot be used with TWAIN compatible application program 241 Cannot launch IS Scan from within the TWAIN compatible graphics appli...

Страница 280: ... portion becomes greyish 233 The POWER Lamp Flashes Orange 208 Eight flashes Waste ink tank almost full 211 Five flashes Cartridge not installed correctly 210 Four flashes BJ Cartridge out of ink 210 Seven flashes BJ Cartridge defective 211 Six flashes BJ Cartridge not installed 210 The POWER lamp flashes orange and green alternately Service error 212 Three flashes Paper jam 209 Two flashes Out of...

Страница 281: ...281 Index W Waste ink tank almost full 211 White calibration sheet 80 91 White level calibration 91 WPS driver 182 218 ...

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