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Troubleshooting

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03/ PC140-USA

10/10/03, 7:42 AM

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Содержание 8461A062

Страница 1: ...g 59 61 P O Box 2262 1180 EG Amstelveen The Netherlands CANON COMMUNICATION IMAGE FRANCE S A 102 Avenue du Général de Gaulle 92257 La Garenne Colombes cedex CANON U K LTD Canon House Manor Road Wallington Surrey SM6 0AJ United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Palazzo L Strada 6 20089 Milanofiori Rozzano MI Italy CANON LATIN AMERICA IN...

Страница 2: ...tion Please read this manual thoroughly before operating this copier in order to familiarize yourself with its capabilities and to make the most of its many functions After you finish reading this manual store it in a safe place for future reference CAUTION In this manual CAUTION MESSAGES with this symbol indicate that neglecting the suggested procedure or practice could result in personal injury ...

Страница 3: ...label If you are not sure of the type of power available consult your dealer or local power company This product is equipped with a 3 wire grounding type plug a plug having a third grounding pin This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defe...

Страница 4: ...eceiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should made you could be required to stop operation of the equipment As an ENERGY STAR Pa...

Страница 5: ...50 If Light Bands White Streaks Appear on Copies 50 If Dark Bands Black Streaks Appear on Copies 50 4 Appendix Cleaning the Copier 54 Routine Cleaning 55 Specifications 56 Index 57 Telephone Assistance Supplies Accessories 4 1 Getting Started Safety Considerations 6 Handling Precautions 10 Installation Precautions 11 Transporting the Copier 12 Carrying the Copier by the Carrying Handle 12 Carrying...

Страница 6: ... genuine Canon supplies You can also order genuine supplies and accessories for your PC Copier from Canon Call us at 1 800 828 4040 Canon USA Consumer Information Center 1 800 263 1121 Canon Canada Information Center Please have your credit card ready Local sales tax shipping and handling charges are added to each order Express shipments are available Toner Cartridges Trays E 20 Black E Green Copy...

Страница 7: ... Sides 13 Transporting the Copier by Car 14 Parts and Their Functions 15 Main Unit 15 Control Panel 17 Installing the Copier 18 Checking the Package Contents 18 Installation Procedure 18 Replacing and Storing Cartridges 19 About the Cartridge 19 When to Replace the cartridge 20 Replacing Cartridges 21 Cartridge Handling Precautions 23 Cartridge Storing Precautions 24 The Clean Earth Campaign 25 01...

Страница 8: ...A damp or dusty location A location which is exposed to direct sunlight A location with high temperatures A location that is subject to open flames Installation WARNING Do not install the copier near alcohol paint thinner or other inflammable substances If inflammable substances come into contact with electrical parts inside the copier this may result in a fire or electrical shock CAUTION Do not i...

Страница 9: ...shock Always grasp the plug portion when unplugging the power plug Pulling on the power cord may expose or snap the core wire or otherwise damage the power cord If the cord is damaged this could cause an electricity leak and result in a fire or electrical shock Leave sufficient space around the power plug so that it can be unplugged easily If objects are placed around the power plug you will be un...

Страница 10: ... the power plug from the socket Then contact your service representative If copying paper larger than the platen pay attention to the portion of the paper that runs off the edge If this is caught in the copier it may be damaged Do not touch the platen area during copying as your hand may be injured if caught by the moving parts Safety Considerations Turn OFF the power switch for safety when the co...

Страница 11: ...he jammed copy paper to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing with warm water will set the toner and make it impossible to remove the toner stains When removing copy paper which has become jammed from inside the copier remove the jammed copy paper gently to prevent the toner on the ...

Страница 12: ... is to be placed over the copier be sure to turn OFF the power and allow the copier to cool down beforehand Should the copier not be operated for a long period of time unplug it from its power source When Storing the Copier Upright If the copier is to be stored upright with the carrying handle on top press the power switch to OFF and let the copier cool down beforehand Stand the copier upright on ...

Страница 13: ...f the platen during copying The minimum necessary operating space 32 1 8 width 17 3 8 depth Provide proper ventilation Avoid dusty locations or locations where ammonia gas is emitted Place on a flat level surface Do not install the copier on an incline or uneven surface Do not install near televisions or radios Do not place the copier near televisions radios or other similar electronic equipment T...

Страница 14: ... the power OFF and unplug the copier from its power source Before moving the copier be sure to disconnect the power cord from the copier If the copier will be subjected to any vibrations e g when transporting long distances remove the cartridge from the copier Before operating the copier again after it has been moved slide the platen all the way to the right and then back to the center position by...

Страница 15: ... these may cause it to break off and thus cause the handler to drop and damage the copier REQUEST Make sure that the trays are set correctly under the disc on the platen cover Double check to make sure the trays are set correctly under the disc on the platen cover If transporting the copier over a long distance secure the platen cover with packing tape and remove the cartridge See p 14 When transp...

Страница 16: ... Then secure the platen with packing tape Finally place the copier in its original shipping box Do not leave the copier inside a car for long periods of time the temperature inside a car can exceed the recommended extremes Avoid rough roads excessive vibrations may damage the copier Do not place the copier in direct sunlight Use a cover if necessary Transporting the Copier 01 PC140 USA 10 10 03 7 ...

Страница 17: ...s to open the top cover Parts and Their Functions Platen Glass Left Cover See p 45 Open when removing jammed paper from the output area Copy Tray Multi stack Tray Exit Slot Up to 50 sheets of copy paper can be loaded in the multi stack tray at a time Left Cover Release Button See p 45 Press to open the left cover 01 PC140 USA 10 10 03 7 35 AM 15 ...

Страница 18: ...d Their Functions Cartridge Carrying Handle Pull out to use when transporting the copier Multi stack Tray Exposure Recalibration Switch Slide up or down to adjust the copy exposure to one of three steps to accommodate dark normal or light originals Power Switch Multi stack Tray Paper Feeding Slot Power Cord Connector rear right Copy Tray Disk 01 PC140 USA 10 10 03 7 35 AM 16 ...

Страница 19: ...Auto Exposure Control is selected Exposure Adjustment Lever Slide to manually adjust the copy exposure setting lightness darkness The AE Key Press to select or cancel the Auto Exposure Control Paper Jam Indicator Flashes when copy paper is jammed inside the copier Number of Copies Key Press to select the desired number of copies Clear Stop Key Press to return the number of copies to one or to stop...

Страница 20: ...it is necessary to remove the sealing tape from the cartridge before use The cartridge cannot be used if the seal is not removed See Installation Precautions on p 11 and Replacing and Storing Cartridges on p 19 Remove the copier from its shipping bag and gently remove all the packing tape attached to the copier Slightly slide the copy tray and the multi stack tray out from the opening between the ...

Страница 21: ... company NOTICE If the copier is brought in from a cold place to a warm one or if the location of the copier should be rapidly heated condensation will form inside the copier This may adversely affect the quality of the copy images e g blacked out copies When the copier is exposed to such conditions allow at least two hours for the copier to adjust to room temperature before attempting to operate ...

Страница 22: ...ne Remove the cartridge from the copier When to Replace the Cartridge When light bands or white streaks appear on copies then the toner in the cartridge has run low Before it runs out completely be sure to purchase a replacement cartridge Paper feeding direction While holding the cartridge level rock it several times to the left and right at a 90 angle Reinstall the cartridge in the copier and mak...

Страница 23: ...er of this manual for an example of an A4 sized page with 5 ink coverage MEMO The actual number of copies that can be made per cartridge depends in part on the copy exposure settings room temperature and humidity Approximate copy yield Replacing Cartridges Before removing the cartridge be sure to turn the power switch OFF Slide the platen to the left until the mark is exposed Replacing and Storing...

Страница 24: ... sealing tape out in the direction of the arrow mark away from the cartridge CAUTION When removing the sealing tape take care not to allow the toner on the sealing tape to come into contact with your hands or clothing If you get toner on either your hands or clothing wash immediately with cold water Washing with warm water will set the toner and make it impossible to remove MEMO The sealing tape i...

Страница 25: ...from the cartridge When replacement of the cartridge is finished be sure the cover is closed all the way If not the power may turn OFF when the copier is operated When packing the cartridge insert it in the bag so that the side with the written instructions is facing upwards Then place the cartridge into its box Cartridge Handling Precautions Drum s protective shutter Always hold the cartridge as ...

Страница 26: ...ording to the following guidelines Place the cartridge in the shipping bag so that the side with the written instructions is facing upwards Then place the cartridge into its shipping box Store the unused cartridges out of direct sunlight If you do not have the shipping bag and box be sure to store the cartridge in a dark location Make sure that the side with the written instructions is always faci...

Страница 27: ...ce its inception The Canon Cartridge Recycling Program has collected millions of cartridges that otherwise would have been discarded into landfills or similar facilities Instead this rapidly growing program returns used cartridges to the manufacturing process thus conserving an array of resources Becoming a part of this worthwhile program is easy When your cartridge is of no further use simply fol...

Страница 28: ...fications Maximum weight 70 pounds Maximum length 108 inches Maximum girth length 2 x width 2 x height 130 inches If your shipment exceeds the above limits please call 1 800 OK CANON for special shipping information Please Note Do not send defective cartridges for replacement Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warr...

Страница 29: ... OK CANON SHIPPING Affix UPS authorized return label provided in this brochure Residents of Alaska and Hawaii Do not use UPS authorized return label For Alaska and Hawaii Canon set up alternative mail service with the U S Postal Service Please call 1 800 OK CANON to receive U S Postal Service merchandise return label Option A UPS Pick up Give the shipment to your UPS driver when you receive your n...

Страница 30: ...ght individual cartridge boxes Place your eight individually packaged boxes of empty toner cartridges into the Canon collection box Seal the box Apply the Canon Canada Inc Canada Post label provided in this brochure Canon s labels are specially marked so that Canon pays the postage Deliver to any local Canada Post outlet or franchise Customers who hold a Commercial pick up agreement with Canada Po...

Страница 31: ...g Originals 32 Adjusting the Copy Exposure 32 About Copy Stock 34 Various Ways to Copy 35 Postcards Transparencies and Other Stock 35 Making Two sided Copies 36 Copying Thick Books or Large Originals 37 Making Two color Copies 38 Operating Procedure Operating Procedure 2 02 PC140 USA 10 10 03 7 38 AM 29 ...

Страница 32: ...g it into the multi stack tray Place the material to be copied face down on the platen glass Gently close the platen cover Normal Copying When copying anything out of the standard mode be sure to set the copy exposure and number of copies The following is the standard mode Copy number 1 See Making 10 or more Continuous Copies The F Mode on p 31 Copy exposure automatic See Adjusting the Copy Exposu...

Страница 33: ...ets of 20lb bound copy paper can be inserted into the multi stack tray at one time Fan and even out the edges of the copy paper before placing it into the multi stack tray Every time the key is pressed the number of copies to be made increases by one This can be repeated up to nine copies See Making 10 or more Continuous Copies on p 31 Press the key to clear the copy quantity to one When you have ...

Страница 34: ...iven paper size marks align the center of your original with the mark at the center of the guide plate Normal Copying Adjusting the Copy Exposure This copier comes with an automatic exposure control mode When this mode is set the copier pre scans the original and automatically adjusts the copy exposure to the most appropriate level The auto exposure control may not produce clear copies on the foll...

Страница 35: ...r A AE Normal Copying Adjust the exposure level by sliding the exposure adjustment lever To darken the exposure slide the lever to the right To lighten the exposure slide the lever to the left Guidelines for exposure level adjustment Ordinary Originals Slide the lever to the center Originals with a Dark Background Lighten the exposure by sliding the lever to the left Light Originals Darken the exp...

Страница 36: ...itable copy stock Do not attempt to make copies on any of the following copy stock Doing so may cause a paper jam poor print quality or other problems Severely curled or wrinkled paper Transparencies for digital full color copiers Paper which has been copied on using a color copier do not copy onto the reverse side Paper which has been printed on using a thermal transfer printer do not copy onto t...

Страница 37: ...s the key NOTICE When copying onto a folded card align the center of the original with the mark on the guide plate and then align the flattened copy stock to match the as well Finally align the paper feeding guides to fit the stock size Copy transparencies one at a time and remove each transparency from the copy tray as it is copied to prevent transparencies from sticking Do not make copies with p...

Страница 38: ...y 3 8 3 8 Hold the rear end of the two sheets as shown and insert them into the multi stack tray While holding the rear edge of the sheets press the key When the transparency begins to feed into the copier let go of the sheets After the transparency paper has disappeared into the copier remove the copy paper by pulling it gently out from the paper feed slot Making Two sided Copies This copier can ...

Страница 39: ...opy pass smooth it flat before proceeding with the second copy MEMO If several sheets are placed into the multi stack tray during two sided copying the leading edge of the back sides of the paper can become smeared with toner If this occurs place the paper one sheet at a time into the multi stack tray Copying Thick Books or Large Originals When copying thick books large originals or three dimensio...

Страница 40: ...on the platen glass The maximum allowed weight that can be placed onto the platen glass is 4 4lb When you are finished copying be sure to re attach and close the platen cover NOTICE Place the original on the platen glass so that it does not cover or come in contact with the rail at the front of the platen glass Making Two color Copies Simply by changing the color of the cartridges you can make col...

Страница 41: ... close the top cover and return the platen to the center position Then turn the power switch ON Position the original to be copied in blue on the platen glass in the same position that was used to copy the black original A B C SPORTS NEWS ABC stadium Insert the black copy into the multi stack tray as shown Make sure the copy paper is facing the right direction Then press the key NOTICE When making...

Страница 42: ...e to smooth out any curls in the copy paper that may develop while copying and re copying MEMO Cartridges come in black red blue green and sepia Starter Cartridge black is included Adjustment of the copy exposure may be necessary when using color cartridges See Adjusting the Copy Exposure on p 32 Multi colored transparencies will appear black when projected using an overhead projector When making ...

Страница 43: ...ers Light Up Flash 43 Clearing Paper Jams When Flashes 44 Cleaning the Paper Roller When the Error Indicator flashes 46 What to Do If You Suspect There is a Malfunction 48 Copy Image Problems 50 If Light Bands White Streaks Appear on Copies 50 If Dark Bands Black Streaks Appear on Copies 50 03 PC140 USA 10 10 03 7 42 AM 41 ...

Страница 44: ... there is a paper jam an error indicator letters and or numbers will light up or flash in the error message indicator on the control panel When Flashes If flashes Paper jam Error Message Possible Cause Possible Remedy Remove the jammed paper See Clearing Paper Jams on p 44 When Error Indicators Appear 03 PC140 USA 10 10 03 7 42 AM 42 ...

Страница 45: ...sual has happened The feeding roller is dirty Indicator Possible Cause Possible Remedy Load the multi stack tray Reload the paper properly Unplug the copier and contact your Canon authorized service representative If there is a paper jam remove it replace the platen to the center and resume copying Follow the procedure for cleaning the feeding roller MEMO Should any of the above mentioned remedies...

Страница 46: ...left Press the top cover release button and open the top cover of the copier Check inside the copier for jammed paper See Removing Jammed Paper Open the left cover and check there as well if necessary When Error Indicators Appear Close the left cover and the top cover To resume copying turn the power switch ON and select the number of copies to be made 03 PC140 USA 10 10 03 7 42 AM 44 ...

Страница 47: ...ver and remove the jammed paper by pulling gently as shown Press the left cover release button When Error Indicators Appear Removing jammed paper The situation of one paper jam may be different from that of another so be sure to respond to each paper jam differently If the front edge of the jammed paper is visible inside the main unit grip the paper with both hands and pull it gently out of the co...

Страница 48: ...ternal inspections to avoid burns or electrical shock When removing jammed paper or when inspecting the inside of the copier do not allow necklaces bracelets or other metal objects to touch the inside of the copier as this may result in burns or electrical shock When removing copy paper which has become jammed from inside the copier take care not to allow the toner on the jammed copy paper to come...

Страница 49: ...ng Do not use any cleaning sprays to clean the feeding roller Press the top cover release button and open the cover completely Wipe clean the roller while turning it in the direction indicated by the arrows Use a clean cloth dampened with alcohol e g isopropyl or water Feeding roller 03 PC140 USA 10 10 03 7 42 AM 47 ...

Страница 50: ...h is OFF The top cover is open The left cover is open No original is set on the platen glass There is no cartridge installed The sealing tape was not removed from the cartridge The copy exposure is not adjusted properly Problem Possible Cause Possible Remedy Re connect the power plug Turn the power switch ON Press the button and close the top cover firmly Press the middle of the left cover to clos...

Страница 51: ...ssible Cause Possible Remedy Use flat unwrinkled copy paper Remove the pieces of jammed paper Clean the feeding roller See p 46 Evenly distribute the cartridge toner See p 50 Clean the fiber lens See p 50 Allow more than two hours for the copier to fully reach room temperature before using it Allow more than two hours for the copier to fully reach room temperature before using it Allow more than t...

Страница 52: ...the cartridge To help distribute the toner in the cartridge remove it from the copier and rock it several times to the left and right at a 90 angle If the white streaking continues then replace the cartridge with a new one See Replacing Cartridges on p 21 Paper feeding direction Cleaning the fiber lens top side Turn the power switch OFF and unplug the copier Align the platen with the mark by slidi...

Страница 53: ...op cover and slide the plate back into the center position Copy Image Problems MEMO When cleaning the fiber lens be sure to use the flat type of cotton swab that is normally used for cleaning audio equipment A round cotton swab will not fit into the groove properly Do not soak the cotton swabs in any type of cleaning solution or alcohol before using them to clean the fiber lens Only use dry cotton...

Страница 54: ...Troubleshooting 52 3 03 PC140 USA 10 10 03 7 42 AM 52 ...

Страница 55: ...Appendix 53 Cleaning the Copier 54 Routine Cleaning 55 Specifications 56 Index 57 ppendix ppendix A 03 PC140 USA 10 10 03 7 42 AM 53 ...

Страница 56: ...Appendix 54 Cleaning the Copier Cleaning the Copier Cleaning the Copier Multi stack Tray Platen Glass top and bottom Platen Cover Copy Tray 03 PC140 USA 10 10 03 7 42 AM 54 ...

Страница 57: ...o do so hold the corners of the multi stack tray with both hands and lightly push inwards on the two corners to detach the tray CAUTION Before cleaning the copier turn the power switch OFF and unplug the copier from its power source Failure to do so may result in a fire or electrical shock Clean the copier using a firmly wrung out cloth dampened with a mild cleansing detergent Do not use alcohol b...

Страница 58: ...tem Acceptable Originals Up to letter 81 2 11 books and three dimensional objects up to 4 4 lb Acceptable Copy Stock 15 32 lb bond plain paper Canon type E transparencies tracing paper labels colored paper postcards and card stock up to 32 lb bond Copy Sizes Letter 81 2 11 to STMTR 51 2 8 Non image Area 1 16 2mm at leading edge Warm up Time 0 sec at room temperature 68 F First Copy Time 22 sec LTR...

Страница 59: ...nt Indications 20 Sealing Tape 16 22 Storing Precautions 24 Clear Stop Key 17 31 Condensation 10 23 Copy Stock 34 Copy Tray 15 16 E E Error Indicator 43 Error Indications 17 43 Exit Slot 15 Exposure Adjustment Lever 17 33 Exposure Recalibration Switch 16 32 F F Mode 31 Fiber Lens 50 51 G Guide Plate 30 32 L Left Cover 15 45 Left Cover Release Button 15 45 M Manual Exposure Control Mode 32 Multi st...

Страница 60: ...Indicator 17 18 42 44 Paper Roller 46 Platen 10 Platen Cover 15 37 54 Platen Glass 15 36 Postcards 35 Power Switch 16 S Start Key 17 30 Supplies and Accessories 4 T Telephone Assistance 4 The AE Key 17 33 Top Cover 16 44 Top Cover Release Button 15 44 Transparencies 35 36 03 PC140 USA 10 10 03 7 42 AM 58 ...

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