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Some of the problems occur because of simple maintenance oversights or operation mistakes and can easily be
resolved without having to call for technical assistance.
PROBLEM
REMEDY
The appliance is not working
• Make sure the gas cock is open
• Check the plug is in
• Check that the knobs are set correctly for cooking and then repeat the
operations given in the handbook
• Check the electrical system safety switches (RCD). If there is failure in
the system call an electrician in.
During use of the ceramic glass
hob, the residual heat warning light
does not switch on
• Turn the knob round to a hotter temperature
• Turn the knob of another element
• Call our Assistance Centre
The electric oven is not working
• Check that the programmer accessory, if there is one, is on the manual
position and then repeat the operations described in the manual
The thermostat is not working
• Call our Service Centre
The electric thermostat warning
light does not switch on during use
• Turn the thermostat round to a hotter temperature
• Turn the selector round to a different function
The oven light does not switch on • Make sure the lamp is firmly screwed in place
• Buy a lamp for high temperatures at one of our Service Centre and fit
it following the REPLACING THE OVEN LAMP paragraph.
Warning: Servicing should be carried out only by authorised personnel.
TROUBLESHOOTING