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Trouble Shooting  

Issue

Possible Cause

Possible Solution

1. No power supply.

Check electrical service, fuse, etc.

2. Defective circuit board.

Replace faulty parts.

3. Power failure.

Reset time of day.

4. Defective meter.

Replace turbine meter.

1. By-pass valve open.

Close by-pass valve.

2. Out of salt or salt level below water level.

Add salt to tank.

3. Plugged injector / screen.

Clean parts.

4. Flow of water blocked to brine tank.

Check brine tank refill rate.

5. Hard water in hot water tank.

Repeat flushing of hot water tank required.

6. Leak between valve and central tube.

Check if central tube is cracked or o-ring is 
damaged.  Replace faulty parts.

7. Internal valve leak.

Replace valve seals, spacer, and piston 
assembly.

8. Reserve capacity setting too low.

Increase reserve capacity.

9. Not enough capacity.

Increase salt dosage.

1. Refill time is too high.

Check refill time setting.

2. Defective flow control.

Replace.

1. Iron or scale build up in line feeding unit.

Clean pipes.

2. Iron build up inside valve or tank.

Clean control and add resin cleaner to clean 
bed.  Increase regeneration frequency.

3. Inlet of control plugged due to foreign
material.

Remove piston and clean control valve.

4. Deteriorated resin.  (Maybe caused from
high chlorine or chloramines.)

Re-bed unit.  Consider adding carbon pre-
treatment.

1. Air in water system.

Check well system for proper air eliminator 
control.

2. Incorrect drain line flow control (DLFC)
button.

Check for proper flow rate.

1. Plugged injector or screen.

Clean parts.

2. Valve not regenerating.

Replace circuit board, motor, or control.

3. Foreign material in brine valve.

Clean parts.

4. Unit not drawing brine.

Check for vacuum leak in brine line 
connections.

1. Drain line flow control is plugged.

Clean parts.

2. Injector or screen is plugged.

Clean parts.

3. Inlet pressure too low.

Increase pressure to 25 PSI.

4. Internal valve leak.

Replace seals, spacers, and piston assembly.

5. Safety valve closed.

Check for leak in brine line connections. 
Replace safety float assembly.

6. Vacuum leak in brine line.

Check for leak in brine line connections. 
Tighten all connections.

7. Drain line has kink in it or is blocked.

Check drain line.

H. Valve continuously
cycles.

1. Defective position sensor PCB.

Replace faulty parts.

1. Valve settings incorrect.

Check valve settings.

2. Foreign material in control valve.

Clean control.

3. Internal leak.

Replace seals, spacers, and piston assembly.

4. Piston is stuck in position.  Motor may have
failed or gears have jammed or disengaged.

Check for power to motor.  Check for loose 
wire.  Check for jammed gears or gears 
disengaged.  Replace faulty parts.

J. Valve makes beeping
sound.

1. The piston has not advanced to the next
cycle position properly.

Check for power to motor.  Check for loose 
wire.  Check for jammed gears or gears 
disengaged.

I. Flow to drain
continuously.

G. Unit fails to draw brine.

A. Unit fails to initiate a
regeneration cycle.

B. Water is hard.

E. Resin in drain line.

C. Salt use is high.

D. Low water pressure.

F. Too much water in brine
tank.

TROUBLE SHOOTING

Содержание 95STS

Страница 1: ...95STS Single Tank System Commercial Water Softener Canature WaterGroup Canada Inc 855 Park St Unit 1 Regina SK S4N 6M1 Toll Free 877 288 9888 Canature WaterGroup U S A Inc 6353 Commerce Drive Whitesto...

Страница 2: ......

Страница 3: ...CKING INSPECTION 4 SPECIFICATIONS 5 BEFORE STARTING INSTALLATION 6 GENERAL INSTALLATION 7 INSTALLATION INSTRUCTIONS 7 SYSTEM START UP 9 PROGRAMMING INSTRUCTIONS 9 ABOUT THE SYSTEM 17 MAINTENANCE 18 PA...

Страница 4: ...in the system will break it Do not attempt to treat water over 100 F Do not install in direct sunlight Excessive sun or heat may cause distortion or other damage to non metallic parts Properly ground...

Страница 5: ...240 240 000 8 120 54 5 80 36 4 32 32 44 15 24 x 72 33 x 53 189 000 0 27 2 02 2 02 2 78 0 95 610 x 1829 840 x 1335 STS270 270 000 9 135 61 4 90 40 9 32 32 44 15 24 x 72 33 x 53 243 000 0 25 2 02 2 02 2...

Страница 6: ...ed by freezing is not covered by the warranty Put the softener in a place water damage is least likely to occur if a leak develops The manufacturer will not repair or pay for water damage Use copper b...

Страница 7: ...he valve must be done before connecting any piping to the valve Always leave at least 6 152 mm between the valve and joints when soldering pipes that are connected to the valve Failure to do this coul...

Страница 8: ...emove the faucet screen open the faucet and let water run a few minutes or until the system is free of any air or foreign material resulting from the plumbing work 7 Make sure there are no leaks in th...

Страница 9: ...EFILL position Check that the valve is filling water into the brine tank Allow the valve to refill for the full amount of time as displayed on the screen to insure a proper brine solution for the next...

Страница 10: ...TINUED MAIN DISPLAY CONTINUED Do not touch any buttons at this time When the valve reaches the service position it will display MANUAL REGENERATION Press and hold the SET REGEN button for 3 seconds to...

Страница 11: ...ay When BackWash remaining time reaches zero or any button is pressed the valve will advance to the next position The screen will display 1 Press the UP or DOWN button to choose option 2 If you choose...

Страница 12: ...s zero or any button is pressed the valve will advance to the Rinse position and then the Refill position just like the examples above 1 Press the MENU button to enter and exit the menu 2 Press the UP...

Страница 13: ...ONTINUED Choose Region icon to change the display unit of measures Choose Language icon to change the display language Note English may be only option depending on version of software ChooseWater Hard...

Страница 14: ...at the next pre set regeneration time based on the interval of days between regeneration days Meter Immediate the unit will initiate regeneration immediately after the volume remaining reaches zero Me...

Страница 15: ...gen Cycle Data Entry Reserve Capacity MAIN PROGRAM CONTINUED Choose RegenTime to adjust the time of day for a regeneration to occur Choose Data Entry to enter the ResinVolume Salt Amount and Refill Fl...

Страница 16: ...System Information Holiday Mode Region Language Hardness People Time Advanced Settings System Information Holiday Mode System Information Total Regenerations 00000 Times System Information Total Trea...

Страница 17: ...unit is in regeneration the valve will finish regenera tion from the point it is at once power is restored If the valve misses a scheduled regener ation due to a power failure it will queue a regener...

Страница 18: ...r some warm water over the salt to break up the bridge This should al ways be followed up by allowing the unit to use up any remaining salt and then thoroughly cleaning out the brine tank Allow four h...

Страница 19: ...Cam Hole turn the Cam anti clockwise to the backwash position Remove the Connector Remove the Locking Bar Pull the Power Head Assembly outwards Automatically remove the Power Head Assembly Unlock the...

Страница 20: ...replace the Drain Line Flow Control DLFC Remove the Drain Line Clip Pull the Drain Line Elbow Assembly outward Pull the DLFC Holder outward from the Drain Elbow Replace the DLFC To replace the Brine L...

Страница 21: ...over assembly outward Slightly pull out the Screen Replace the Injector Nozzle Slightly pull out the Air Disperser Replace the InjectorThroat Reassemble using the reverse procedure Sediment salt and s...

Страница 22: ...22 A22 A20 A21 A18 A19 A13 A14 A15 A16 A17 A11 A12 A23 A24 A25 A26 A27 A28 A10 A6 A7 A8 A9 A2 A5 A1 A3 A4 A33 A38 A33 A34 A12 A35 A36 A37 A29 A31 A32 A30 PARTS POWER HEAD EXPLODED VIEW...

Страница 23: ...1 A18 60095607 O ring 5 5 1 5 4 A19 60095016 Sealing Gasket on Controller 1 A20 60095000 95 95MTS Housing Black 1 A21 60095605 O ring 8 2 4 A22 05040038 95 95MTS Cable Jaket 2 A23 60095611 Meter Cabl...

Страница 24: ...B48 B49 B50 B1 B2 B3 B4 B5 B6 B7 B10 B11 B51 B52 B53 B3 B4 B39 B40 B41 B42 B43 B17 B17 B14 B16 B44 B29 B30 B31 B32 B34 B35 B36 B37 B32 B38 B16 B19 B20 B21B22B23B24B25 B16 B14 B33 B14 B14 B17 B45 B46 B...

Страница 25: ...ter Assembly B19 60010225 Magnet 4 3 B20 95 Meter B21 Meter PinTop Bush B22 Meter Pin Bush B23 Meter Ball B24 Meter Pin B25 Impeller Holder B27 60010214 Valve Connector NPT 1 25 B28 60010216 O ring 48...

Страница 26: ...cription DLFC Options 60010144 2 9 5 gpm Flat 60010145 3 12 5 gpm Flat 60010146 4 16 5 gpm Flat 60010142 7S 7 0 gpm Flat Connector Options 60010213 Valve Connector NPT 1 60010215 Valve Connector NPT 1...

Страница 27: ...ntrol DLFC button Check for proper ow rate 1 Plugged injector or screen Clean parts 2 Valve not regenerating Replace circuit board motor or control 3 Foreign material in brine valve Clean parts 4 Unit...

Страница 28: ...ee from damage Flow control s cleaned and free from damage Piston clean and free from damage Confirm ball valve s fuction if applicable Brine float cleaned and free of damage Brine Tank cleaned Flow m...

Страница 29: ...oor each tank Treated Water Hardness each tank Brine tank overflow connection s installed to drain and clean Total system treated water For warranty claims Canature WaterGroup reserves the right to as...

Страница 30: ...and brine Date Date Brine tank full of salt and brine Raw water hardness Treated hardness system Alarms Alarms For warranty claims Canature WaterGroup reserves the right to ask for this maintenance sh...

Страница 31: ...ponding softener tank Weight of Salt added Date Number of regeneration s for corresponding softener tank Weight of Salt added For warranty claims Canature WaterGroup reserves the right to ask for this...

Страница 32: ...the fiberglass tank has a tripod base it must have been properly and securely attached to the floor If not done or improperly installed the tank warranty will be void At our sole discretion we will re...

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