S T L A W R E N C E 2 0 S W I M S P A
S T L A W R E N C E 2 0 S W I M S P A
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(15)
TROUBLESHOOTING GUIDE
PROBLEM
CLOUDY WATER
COLOURED WATER
FOAMING
SCALE DEPOSITS
ODOUR
EYE/SKIN IRRITATION
NO CHLORINE/
BROMINE READING
POSSIBLE CAUSE
A) organic contaminants build-up
B) suspended particles
C) pH high
D) total alkalinity too high
E) poor filtration
F) high dissolved solids
Debris in water
High concentration of oils and organic
contaminants being agitated by jet
High calcium level, high pH, high alkalinity
High level of organic contaminants combined chlorine.
Chlorine level too high
A) pH too low
B) combined chlorine due to high concentration
of organic contaminants
A) high concentration of organic contaminants
using up sanitizers
B) test trips may be ineffective
SOLUTION
A) shock treatment with Granular Chlorine
B) add Granular Chlorine, use SPA-BALL
C) add pH DOWN until pH level reads 7.2–7.6
D) add pH DOWN, adjust total alkalinity to 80–150 p.p.m.
E) dirty filter, replace filter
F) empty spa and refill
Use Chlorine Granules.
Squirt FOAM-FREE on foam. Use the SPA-BALL
Drain partially, add Granular Chlorine, correct pH level to
7.2–7.6 and alkalinity to 80–150 p.p.m.
Shock with Granular Chlorine
A) add pH up until level is 7.2–7.6
B) shock with Granular Chlorine, add disinfectant
A) add Granular Chlorine
B) replace at least once a year, keep cool
and out of sunlight
pH LOW
pH HIGH
pH NORMAL
7.2 -7.6
• Reduced efficacy of disinfection
• Corrosion of metals
• Skin & eye irritation
• Unpleasant odour
• Reduced efficacy of disinfection
• Skin & eye irritation
• Forms limescale deposits
• Staining of the filter
pH SCALE
Low PH and low-quality
chlorine causes the heater
element to calcify
Canadian Spa Company Spa Ball
KA-10003
Helps to keep
your spa
clean and
achieve
crystal
clear
water!
If your spa pump does not prime (flow) on the initial start-up you may be experiencing an “air lock”.
This normal occurrence can be easily corrected by loosening the plumbing union on the suction side of the Jet or Pump until water
flows into the pump and all air is expelled.
PRESS BUTTONS SLOWLY FOR FIRST RUN WHEN STARTING UP ONCE PR EXITS, SET TEMPERATURE ON SPA
Airlock warning messages
If you receive any of these error messages on your spa you could have an airlock:
FLO
How to release an airlock
Air Lock Release Valves
To bleed air from the pump valves (
see photo opposite)
:
• Turn one of these valves slightly until you can here a hissing noise
• Once water comes out tighten the valve back up, pump has been bled of the trapped air
Chemical Video Guides on Canadian Spa Company channel
DIP Switch Functions
Fixed-function DIP Switches
A1
Test Mode (normally Off).
A2
In “ON” position, add one high-speed pump (or blower) with Heater.
A3
In “OFF” position, add two high-speed pump with Heater.
A4
In “OFF position, add 4 high-speed pump with Heater.
A5
In “ON” position, enables Special Amperage Rule B. means heater
shuts off when pump is on high speed
A6
Persistent memory reset (Used when the spa is powering up to
restore factory settings as determined by software
configuration).
A7
in Off position 1 minute cool down for electric heating on for 5
minute cool down for gas heating.
A8
in Off position not assigned
A9
in Off position not assigned
A10
in Off position not assigned
WARNING:
Setting DIP switches or jumpers incorrectly may cause abnormal
system behaviour and/or damage to system components. Refer to Switchbank
illustration on Wiring Configuration page for correct settings for this system.
A2, A3 and A4
work in combination to determine the number of high-speed
devices and blowers that can run before the heat is disabled i.e A2 and A3 in
the ON position and A4 in the OFF position will allow the heater to operate with
up to 3 high-speed pumps (or two HS Pumps and Blower) running at the same
time. Heat is disabled when the fourth high-speed pump or blower is turned
on.
Note: A2/A3/A4 all off = No heat with any high or blower.
