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N I A G A R A

N I A G A R A

(16)

ISSUE  

POSSIBLE CAUSE  

 

 

SOLUTION

•  No power

 

Breaker or RCD off 

 

 

Check that RCD breaker is turned ON

   

Loose wire connection    

 

Check wire connections

•  RCD trips

 

Mis-wired  

 

 

 

Check wiring per diagram, especially neutral wire

   

Component failure 

 

 

Perform elimination test to determine failed component. See

 

 

 

    elimination 

test 

section

•  Heater not operating or spa no

heating

 

Temperature set to low   

 

Set temperature above current water temperature

   

Water level too low  

 

 

Add water until water level is 1 inch (25mm) above Water Line

   

Blown fuse    

 

 

Check 30amp bus fuse on control board

   

Component failure  

 

 

Contact dealer

•  Pump not operating or turns off

 

Air lock 

 

 

 

See Air lock procedure (Page 12)

  after a short time

 

Improper voltage to pump  

 

Contact dealer or qualified electrician

   

Time out 

 

 

 

As a safety precaution, the Spa Controller only allows Pump

   

 

 

 

 

 

operation for 15 minutes continuously

   

Component failure  

 

 

Contact dealer or qualified electrician

   

Thermal overload 

 

 

During extreme high ambient temperatures the pump motor 

   

 

 

 

 

 

may reach the motor thermal overload limit. Wait until motor 

   

 

 

 

 

 

cools and retry. If problem persists contact dealer

•  Pump surging 

 

Low water level  

 

 

Add water until water level is 1 inch (25mm) above water line

•  Light will not turn on

  

Burned out bulb  

 

 

Change bulb

  

Light bulb may have fallen out 

 

Unscrew back housing and reinsert bulb

•  Ozone Generation Unit will not

 

Blown fuse    

 

 

Check Ozone fuse

 operate 

Burned out UV bulb 

 

 

Replace unit

   

Component failure  

 

 

Contact dealer

• 

No water Flow from Jets

 

Air lock  

 

 

 

See air lock procedure

   

Adjustable jets turned off   

 

Turn jets on

   

Faulty pump or motor  

 

 

Contact dealer

   

Slice valve closed  

 

 

Open slice valve

   

Clogged filter    

 

 

Clean or change filter

  Jet popped Out

 

Jet face not seated 

 

 

Insert jet and turn clockwise until jet snaps into place you will    

 

 

 

    feel 

the 

jet 

seat

   

Broken jet  

 

 

 

Contact dealer

•  No air flow from jet

 

Adjustable jets turned off   

 

Turn jets on

   

Air control valve not open   

 

Open air control valve

   

Broken jet  

 

 

 

Contact dealer

   

Jet not seated properly   

 

Insert jet and turn clockwise until jet snaps into place as it seats

•  Noisy Pump or Motor 

Air lock  

 

 

 

See air lock procedure

   

Low water level  

 

 

Add water until water level is 1 inch (25mm) above water line

   

Clogged filter    

 

 

Clean or replace filter

   

Damaged or warn motor bearings    

Contact dealer

•  Spa Overheating

  

High ambient temperature 

 

During extreme high ambient temperatures the spa may over    

   

 

 

 

 

 

heat due to internal friction with in the plumbing. Reduce set  

 

   

 

 

 

 

 

temperature or remove spa cover to cool.

   

Filtration duration  

 

 

Reduce filtration cycle duration to minimum setting

•  Spa will not turn off

 

Spa is trying to heat 

 

 

Check set temperature or heat indicator light on topside 

 

 

 

    console 

is 

ON

   

Spa is on high filter cycle   

 

Check filter cycle and reduce to 2 or 4

•  Abnormal water

 

Excessive evaporation 

 

 

Check and adjust spa cover if needed

   

Excessive splashing  

 

 

Monitor water level after each use

•  Water not clean

 

Dirty or clogged filter  

 

 

Clean or replace filter

   

Poor water chemistry  

 

 

See common water problems section

   

Insufficient filtration Cycle duration   

Based on usage ,adjust filtration cycle duration

   

High solids content  

 

 

See common water problem section

Settings 2 x Pumps standard & Simple Options 

Press 

Menu

 button until you reach the mode you require.

TEMP

 - 

Temp Up

 button – until arrow is either pointing up or    

   down. 

(Arrow up will maintain heat / Arrow down will    

 

  drop the temp by 10 degrees.)

 - 

Menu

 button to select.

MODE

 - 

Temp Up button

 – press until either Ready or Rest is    

   displayed 

(

Ready

 maintains its set temperature / 

Rest    

  

will only heat within the filtration cycles)

 - 

Menu

 button to select.

SET TIME (Not used with Simple Option)

 - 

Temp Up

 button – hour will flash on display.

   • press 

Temp up

 button until desired hour.

 - 

Menu

 button to select – minutes will flash.

   • press 

Temp Up

 button until desired minute.

 - 

Menu

 button to select. 

FLIP

 - 

Temp Up

 button – will invert the display so it can be seen  

 

  in spa.

 - 

Menu

 button to select.

LOCK

 

Panel Lock

 - 

Temp Up

 button – 

PANEL

 will be displayed.

   • 

Temp Up 

button - cycle between On and Off.

   • Once 

ON

 is displayed press 

MENU

 button to select.

  

(The buttons on topside panel will now be unresponsive)

 

Temp Lock

 - 

Temp DOWN

 button – 

TEMP

 will be displayed.

 

  •  Temp up button – cycle between On and Off.

   • Once 

ON

 is displayed press 

MENU

 button to select.

  

(The Temperature buttons will now be unresponsive – jet  

 

  buttons will work)

UNLOCK

 

- Press and hold down 

TEMP UP

 while you press the  

 

  

MODE Button

 2 x Slowly. 

(Topside panel is now unlocked  

 

  and normal operations enabled)

HOLD

 - 

Temp Up

 button – 

‘HOLDING FOR 1:00’

 will be 

   displayed.
  

(Pump/s will shut down for 1 minute to allow time to    

 

  replace filters)

 - 

Press Temp Up

-to restart or wait for the minute HOLD to end.

FLTR 1 

  (Set 1 -12 hours every 12 hours on simple)

 - 

Temp Up

 button – 

BEGN

 will be displayed.

 - 

Temp Up

 button – Hour will be flashing.

   • Press 

Temp Up

 button to cycle to the hour preferred   

 

    to start.

 - 

Menu

 button to select – minutes now flash.

   • 

Temp Up

 to adjust the minutes – goes up 15 minutes  

 

    with every press.

 - 

Menu

 button to select.

  

RUN HRS

 is then displayed.

 

- Temp Up button – press to how many hours you would    

 

  like the filtration cycle to run.

  

(recommended filtering cycle - 4 hours twice a day)

 - 

Menu

 button to select.

   • 

Minutes

 – press 

TEMP Up

 button – goes up in 15 

 

    minutes every press.

 - 

F1 ENDS - Menu

 button to select.

FLTR 2 

  (Not used with Simple Option)

 - 

Temp Up

 button – 

OFF

 will be displayed press 

Temp Up

  

 

  for it to be 

ON

 - 

Menu

 button to select.

 - 

Temp Up

 button – 

BEGN

 will be displayed.

 - 

Temp Up

 button – Hour will be flashing.

   • Press 

Temp Up

 button to cycle to the hour preferred   

 

    to start.

 - 

Menu

 button to select – minutes now flash.

   • 

Temp Up

 to adjust the minutes – goes up 15 minutes  

 

    with every press.

 - 

Menu

 button to select.

 - 

RUN HRS 

is then displayed.

 - 

Temp Up

 button – press to how many hours you would   

 

  like the filtration cycle to run.

 - 

Menu

 button to select.

   • 

Minutes

 – press 

TEMP

 Up button – goes up in 15 

 

  minutes every press.

 - 

Menu

 button to select.

  

F2 ENDS

 – press 

MENU

 button to select.

PREF

 

Service tech

UTIL

 

Service tech 

Need assistance? Visit our Service Portal:

support.canadianspacompany.com

SERVICE PORTAL

 

The FAQ section provides answers to your hot tub questions. 

Submit a ticket in our system and our global team will 

effectively solve your issue quickly and efficiently 24/7.

Submit a ticket 

Customer Support

on Canadian Spa Company channel 

Trouble shooting

(17)

Содержание Niagara UV Spa KH-10024

Страница 1: ...N I A G A R A Niagara UV Spa Owners Manual 228 x 228 x 99cm 90 x 90 x 39 KH 10024 For Service Support please contact us anytime support canadianspacompany com canadianspacompany com ...

Страница 2: ...sult in voiding the manufacturer s warranty 16 Do not bring any object into the spa that could damage the spa shell 17 Never insert any object into any opening 18 WARNING Do not sit on the spa cover or place objects on it 19 Remove any water or debris that may collect on the spa cover 20 WARNING Do not use the spa immediately after strenuous exercise 21 If you feel pain or dizziness at any time wh...

Страница 3: ...DRAIN VALVE Valve located on the outside of spa cabinet used to drain water from the spa A garden hose can be attached to the drain valve EQUIPMENT BAY Located under the spa shell covered by access panels that houses the spa controller and equipment SLICE VALVE Two position open or closed sliding valve used to cut off water flow which allows for service to be performed on the spa equipment without...

Страница 4: ... are aware of the above measurements Always consider during your planning that any decking boards and supporting beams that you install allow access to the sides of your Spa It is the customers responsibility to ensure that any decking is clear of these areas prior to any visit by our technicians Allow 1 metre clearance around your hot tub and if you have decking ensure part of your decking can be...

Страница 5: ...sition Draining your Spa Using drain valve IMPORTANT Before draining your spa shut off the electrical breaker connected to the spa Accessing your spa controls To access the Control Pack undo the 3 screws on both panel strips Installation Electrical power requirements Power connections Single Phase A is the normal wiring configuration for most household electrical installations 3 wires live neutral...

Страница 6: ...DIP switches A2 and A3 on ON and DIP switch A5 on OFF B 2 x Single Phase live 1 neutral 1 live 2 neutral 2 ground 230VAC 50 60Hz 2þ 16A Circuit Breaker rating 20A max each phase line In 2x16A Service Pump 2 if any and the Heater are on one service Everything else is on the other service For 2 Wire connection 1 Completely remove jumper on J51 and J88 2 Completely remove jumper on J52 and J62 3 Make...

Страница 7: ...a Flush Annually flush the spa to remove bio film that has attached to the interior of the spa pipes KA 10164 Spa Functions Pumps Press the Jets 1 button once to turn pump 1 on or off and to shift between low and high speeds if equipped If left running the pump will turn off after a time out period The pump 1 low speed will time out after 30 minutes The high speed will time out after 15 minutes Th...

Страница 8: ...pa Company channel pH LOW pH HIGH pH NORMAL 7 2 7 6 Reduced efficacy of disinfection Corrosion of metals Skin eye irritation Unpleasant odour Reduced efficacy of disinfection Skin eye irritation Forms limescale deposits Staining of the filter pH SCALE Low PH and low quality chlorine causes the heater element to calcify Canadian Spa Company Spa Ball KA 10003 Helps to keep your spa clean and achieve cr...

Страница 9: ...cle duration Based on usage adjust filtration cycle duration High solids content See common water problem section Settings 2 x Pumps standard Simple Options Press Menu button until you reach the mode you require TEMP Temp Up button until arrow is either pointing up or down Arrow up will maintain heat Arrow down will drop the temp by 10 degrees Menu button to select MODE Temp Up button press until ...

Страница 10: ...mp off and on will help it to prime Do not do this more than 5 times If the pump will not prime shut off the power to the spa and call for service Important A pump should not be allowed to run without priming for more than 2 minutes Under NO circumstances should a pump be allowed to run without priming beyond the end of the 4 5 minute priming mode Doing so may cause damage to the pump and cause th...

Страница 11: ...arted at noon the filter cycles will run as programmed Flip Invert Display Restricting Operation The control can be restricted to prevent unwanted use or temperature adjustments Locking the panel prevents the controller from being used but all automatic functions are still active Locking the Temperature allows Jets and other features to be used but the Set Temperature and other programmed settings...

Страница 12: ...ill last for 1 hour unless the mode is exited manually Drain Mode Some spas have a special feature that allows a pump to be employed when draining the water When available this feature is a component of Hold Mode Drain Mode will time out with Hold Mode Sub Menu Detail User Preferences 05 15 09 Preferences F C Temp Display Change the temperature between Fahrenheit and Celsius 12 24 Time Display Not...

Страница 13: ... start it The spa is shut down for 15 min Press any button to reset the heater start up See Flow Related Checks below Heater is Dry MO27 There is not enough water in the heater to start it The spa is shut down After the problem has been resolved you must press any button to reset and restart heater start up See Flow Related Checks RUN PMP5 PURG AIR C TOO COLD WATR TOO HOT CHNG WATR CLN COVR CLN CH...

Страница 14: ...days can be specified by the Manufacturer Press a Temperature button to reset a displayed reminder message Alternates with temperature or normal display Appears on a regular schedule e g every 7 days Check pH with a test kit and adjust pH with the appropriate chemicals Alternates with temperature or normal display Appears on a regular schedule e g every 7 days Check sanitizer level and other water...

Страница 15: ...ing of chemicals Normal fading and minor deterioration or failure to leave the cover open 30 minutes after adding chemicals Inner foam core breakage Misuse neglect negligence accident or alterations other than authorised by Canadian Spa Company TERMS CONDITIONS AND LIMITATIONS Any defect or damage caused by installation alteration or repair by anyone who is not an employee of Canadian Spa Co or au...

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