Purchase with cash out
1.
Initiate a transaction by entering the purchase amount DO NOT press [OK]
2.
Press [F2] key to add cash out
3.
Enter the cash out amount and press [OK]
4.
If tipping enabled, enter tip and press [OK] or to bypass just press [OK]
To enable tipping, please contact the CommBank 24Hr Merchant Helpdesk on 1800 230 177
5.
Swipe or insert the card
6.
Select the account by pressing the number keys to select CHQ or SAV
7.
Enter PIN and press [OK]
8.
Merchant receipt is printed
9.
Remove card when prompted by the terminal
10.
Press [YES] to print customer copy or [NO] to suppress
MOTO (Mail Order/Telephone Order)
MOTO is the ability to process credit card transactions when the card is not present.
1.
Initiate a transaction by pressing the [F3] key below OTHER
2.
Press [4] MOTO
3.
Press [1] Purchase
4.
Enter the amount of the transaction and press [OK]
5.
Enter the complete card number and press [OK]
6.
Enter the card expiry date and press [OK]
7.
Enter the CCV and press [OK] (optional)
8.
Transaction type defaults to Credit, Validate amount and press [OK]
9.
Approved, merchant receipt prints
Refund
1.
Initiate a transaction by pressing the [F3] key below OTHER
2.
Press [1] to select a refund transaction from the menu
3.
Enter the amount of the transaction and press [OK]
4.
Enter the operator password or the manager password and press [OK]
5.
Swipe, insert or tap the card
Note:
Remainder of refund transaction flow is the same as that of a purchase transaction.
Settlement – Manual Settlement
1.
Press [MENU] key
2.
Press [1] to enter EFTPOS menu
3.
Press [2] for TOTALS
4.
Enter the manager password and press [OK]
5.
Press [1] for SETTLEMENT
6.
Settlement report prints
Note:
The terminal can also be set to settle automatically every day at a particular time.
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