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CBA3002 090120 

IPP350 Quick Merchant Operator Guide  

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  7 of 7

Support 

For support, please call the dedicated CommBank merchant helpdesk on 

1800 022 966

, 24 hours a day, 7 days a week. 

When calling the Helpdesk, please make sure you have the following information ready. 
•  Terminal ID (located at the top of your merchant receipt)
•  Trading name 
•  Trading address
•  Trading phone number

For authorisations on all over floor limit manual debit card transactions, please call 

1800 813 700

.

For authorisations on all over floor limit manual credit card transactions, please call 

13 26 36

. 

For stationery orders please visit 

https://eftposstationery.evolveshop.com.au

 or call 

1800 230 177

. 

For more information on this terminal and other CommBank merchant services, please visit  

commbank.com.au/business/merchant-services

Содержание IPP350

Страница 1: ...here power is cut off to the USB port Terminal Functions Menu 1 Press the MENU key 2 Press 1 to enter the EFTPOS menu 3 Press 2 to enter the TERMINAL menu 4 Press 4 to enter the PCEFTPOS menu IPP350 T...

Страница 2: ...is is only displayed for the cordless IWL252 Dial up Modem Status This indicates that the internal dial up modem on the base is configured but not enabled Note This is only displayed for the ICT250 IW...

Страница 3: ...n the keypad and press OK 6 Enter the card expiry date and press OK 7 Enter the CCV and press OK 8 Transaction type defaults to credit press OK 9 Wait for processing to be completed 10 Verify signatur...

Страница 4: ...S 2 Enter manager or operator password to authorise the MOTO transaction 3 Transaction type defaults to Credit press OK 4 Wait for processing to be completed 5 Transaction is approved How to obtain a...

Страница 5: ...uest Shift Totals indicate the amount transacted through the terminal since the last shift totals request was processed 1 Initiate settlement on the POS 2 Wait for processing to be completed 3 Shift T...

Страница 6: ...wer Contact the CommBank Merchant Helpdesk S8 DECLINED S8 NO EFT SERVER Link not setup on EFT Server Contact the CommBank Merchant Helpdesk 57 DECLINED 57 TRAN NOT ALLOWED Transaction not permitted to...

Страница 7: ...your merchant receipt Trading name Trading address Trading phone number For authorisations on all over floor limit manual debit card transactions please call 1800 813 700 For authorisations on all ove...

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