
CBA3002 090120
IPP350 Quick Merchant Operator Guide
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Merchant Choice Routing (MCR)
Follow the below steps to view the Merchant Choice
Routing settings applied in the terminal.
1. Press [Menu] key
2. Press [1] to enter EFTPOS menu
3. Enter manager password and press [OK]
4. Press [4] for MCR
5. Enter manager password and press [OK]
6. The screen will show if Merchant Choice Routing is
YES (i.e. Enabled or NO (i.e. disabled). Press [Next]
7. The screen will show the transaction threshold
applied for Debit Mastercard
®
. Press [Next] to
continue
8. The screen will show the transaction threshold
applied for Visa Debit. Press [Done] to finish
To enable or disable Merchant Choice Routing, or to
make changes to the transaction threshold, contact
CommBank helpdesk 1800 230 177.
Shift Totals Request
Shift Totals indicate the amount transacted through
the terminal since the last shift totals request was
processed.
1. Initiate settlement on the POS
2. Wait for processing to be completed
3. Shift Totals report is printed
Store and Forward (SAF)
Store and Forward (SAF) is the ability to process offline
transactions.
The PINpad will display
SAF
in the top right hand
corner of the screen to indicate that there are one or
more entries in the store and forward memory of the
terminal.
Settlement Sending Stored Transaction
s is displayed
if a settlement is triggered and there are SAF entries
that need to be forwarded to the Bank.
Sending Stored Transactions
is displayed when a
stored transaction is sent online after the idle timer has
been triggered or the cumulative totals report has been
requested.
When a transaction that exceeds your floor limit is
performed in the SAF mode, an authorisation number
will need to be obtained by calling the authorisation
centre.