Troubleshooting Guide
Safety of Food
The safety of food is a key part for enjoying the outdoor cooking. For keeping food safe from harmful bacteria, read
these four basic steps:
1. Clean: Use HOT SOAPY water to wash hands, utensils, and surfaces before and after contacting raw meat and
poultry.
2. Separate: To avoid cross contamination, separate raw meats and poultry from ready-to eat foods to. Use a clean
platter and utensils when removing cooked foods.
3. Cook: Make sure meat and poultry are cooked thoroughly to kill bacteria. You can use a thermometer to test
proper internal food temperatures.
Burner can't be
light using the
piezoelectric
ignition system
No propane supply or empty supply
Check shut off valves Fill propane
supply
Check regulator call customer service
Ensure electrode is positioned as
shown in "ignition electrode position".
Call customer service
Have injection and gas hose cleaned
Clean the burner following steps
outlined in "CLEAN THE BURNER"
Have shut off valves checked fill
propane supply
Check regulator. Call customer service
Clean injection and gas hose
Refer to "CLEANING THE BURNER"
to clean the burner
Replenish propane supply
Verify gas pressure on both inlet side
and outlet side of appliance regulator.
Call customer service
Call customer service
Refer to "cleaning the burner" to
clean the burner
Have injection and gas hose cleaned
Call customer service
Defective regulator
Electrode not in correct
position or is damaged/faulty
Obstructions in gas injection or gas
hose
Defective control valve
Obstructions in the burner
Obstructions in the burner
Obstructions in gas injection or
gas hose
Burner could be damaged
Low gas supply
No propane supply/empty supply
Defective regulator
Obstructions in gas injection or gas
hose
Obstructions in the burner
Low inlet gas supply pressure
Burner can’t be
light with a match
Burner has small
fire regardless of
knob position
Burner has a
hissing or
roaring noise
Problem
Possible Cause
Solution
10
Visit Us: Camplux.com
8350 Patriot Blvd STE B, North Charleston, SC 29420
1(844) 538-7475
www.camplux.com
