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WARRANTY POLICY
1. Products distributed by Adventure Operations Australia Pty Ltd and any of our subsidiaries come with guarantees
that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major
failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if products fail to be of acceptable quality and the failure does not amount to a
major failure.
2. In addition, we warrant that this product will be free from defects in materials and workmanship under normal use
as described in the published product documentation for 12 months from the date of original purchase (Limited
Warranty). This Limited Warranty is only valid and enforceable in Australia and will apply only if you have purchased
the product from us or our authorised resellers.
3. To the extent permitted by the Australian Consumer Law and any applicable local law:
(a) our obligations under this Limited Warranty are limited to the repair, replacement or refund of covered parts
that prove defective under normal use during the Limited Warranty and does not extend to any claim for
damages that you or any other person may have for any loss (including without limitation consequential
damages or loss of profit, freight/shipping or travel costs), or damage howsoever caused whether or not
such loss or damage arises as a result of any defect in the product or from the failure or omission on
our part to comply with any obligation at law;
(b) in replacing a defective product under the Limited Warranty, we may, at its discretion, substitute a model of
equivalent nature where the exact model is unavailable;
(c) this Limited Warranty does not apply to damage caused by failure and damage caused by improper use and
abuse, fair wear and tear, accidents, misuse (including failure to follow instructions regarding
care and maintenance of the product), neglect, disassembly, alterations or external causes such
as, but not limited to, water damage, exposure to sharp objects, exposure to excessive force, anomalies in the
electrical current supplied to the product (if applicable), and extreme thermal or environmental conditions;
(d) we may elect, at our discretion and as an alternative to repairing or replacing a defective part to refund the
cost of the relevant product upon it being returned to us; and
(e) this Limited Warranty does not extend to any products acquired for the purposes of re-supply, or for use in a
manufacturing, or repair processes.
4. This warranty may be claimed by:
returning the product to its place of purchase, with a detailed proof-of-purchase clearly showing the date
and detail of the purchase;
5. If you have any questions concerning this warranty policy, you may contact us in writing:
Adventure Operations, 71 Charles Ulm Place, Eagle Farm, 4009 QLD, or by email: [email protected]
or visit our website: www.adventureoperations.com
TO THE EXTENT PERMITTED BY LAW, ADVENTURE OPERATIONS AUSTRALIA PTY LTD, ITS SUBSIDIARIES AND ITS
VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR
ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION AND ADVENTURE OPERATIONS AUSTRALIA PTY LTD
AND ITS SUBSIDIARIES’ RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A REFUND FOR DEFECTIVE PRODUCTS IS THE
SOLE AND EXCLUSIVE REMEDY PROVIDED TO ITS CUSTOMERS UNDER THIS DOCUMENT.
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