Campbell HydroSense II, Руководство пользователя

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Warranty
The HydroSense II Soil Moisture Measurement System is warranted by
Campbell Scientific Australia to be free from defects in materials and
workmanship under normal use and service for twelve (12) months from date of
shipment unless specified otherwise. Batteries have no warranty. Campbell
Scientific Australia's obligation under this warranty is limited to repairing or
replacing (at Campbell Scientific Australia’s option) defective products. The
customer shall assume all costs of removing, reinstalling, and shipping defective
products to Campbell Scientific Australia. Campbell Scientific Australia will
return such products by surface carrier prepaid. This warranty shall not apply to
any Campbell Scientific Australia products which have been subjected to
modification, misuse, neglect, accidents of nature, or shipping damage. This
warranty is in lieu of all other warranties, expressed or implied, including
warranties of merchantability or fitness for a particular purpose. Campbell
Scientific Australia is not liable for special, indirect, incidental, or consequential
damages.
Products may not be returned without prior authorization. The following contact
information is for Australian and International customers residing in countries
served by Campbell Scientific Australia directly. Affiliate companies handle
repairs for customers within their territories. Please visit www.campbellsci.com
to determine which Campbell Scientific group company serves your country.
To obtain a Returned Materials Authorization (RMA), contact your local agent.
After an applications engineer determines the nature of the problem, an RMA
number will be issued. Please write this number clearly on the outside of the
shipping container.
For all returns, the customer must fill out a “Declaration of Hazardous Material
and Decontamination” form and comply with the requirements specified in it.
The form is available from Campbell Scientific Australia. A completed form
must be either emailed to info@campbellsci.com or faxed to 07 47720555.
Campbell Scientific Australia will not process any returns until we receive this
form. If the form is not received within three days of product receipt or is
incomplete, the product will be returned to the customer at the customer’s
expense. Campbell Scientific Australia reserves the right to refuse service on
products that were exposed to contaminants that may cause health or safety
concerns for our employees.