Section 10. Troubleshooting
10.6 Troubleshooting — Operating Systems
Updating the CR1000 operating system will sometimes fix a problem. Operating
systems are available, free of charge, at
www.campbellsci.com/downloads
http://www.campbellsci.com/downloads
Operating systems undergo extensive testing prior to release by a professional
team of product testers. However, the function of any new component to a data-
acquisition system should be thoroughly examined and tested by the integrator
and end user.
10.7 Troubleshooting — Auto-Calibration Errors
Related Topics
•
Auto Calibration — Overview
(p. 92)
•
Auto Calibration — Details
(p. 344)
•
Auto-Calibration — Errors
(p. 490)
•
Offset Voltage Compensation
(p. 323)
•
Factory Calibration
(p. 94)
•
Factory Calibration or Repair Procedure
(p. 476)
Auto-calibration errors are rare. When they do occur, the cause is usually an
analog input that exceeds the
input limits
(p. 310)
of the CR1000.
•
Check all analog inputs to make sure they are not greater than ±5 Vdc by
measuring the voltage between the input and a
G
terminal. Do this with a
multimeter
(p. 520).
•
Check for condensation, which can sometimes cause leakage from a 12 Vdc
source terminal into other places.
•
Check for a lose ground wire on a sensor powered from a
12V
or
SW12
terminal.
•
If a multimeter is not available, disconnect sensors, one at a time, that require
power from 9 to 16 Vdc. If measurements return to normal, you have found
the cause.
10.8 Communications
10.8.1 RS-232
Baud rate mis-match between the CR1000 and
datalogger support software
(p. 95)
is often the cause of communication problems. By default, CR1000 baud rate
auto-adjusts to match that of the software. However, settings changed in the
CR1000 to accommodate a specific RS-232 device, such as a smart sensor,
display or modem, may confine the RS-232 port to a single baud rate. If the baud
rate can be guessed at and entered into support software parameters,
communications may be established. Once communications are established,
CR1000 baud rate settings can be changed. Clues as to what the baud rate may be
set at can be found by analyzing current and previous CR1000 programs for the
SerialOpen()
instruction, since
SerialOpen()
specifies a baud rate.
Documentation provided by the manufacturer of the previous RS-232 device may
also hint at the baud rate.
490
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