CameraFTP NVR-MT1003, Руководство пользователя

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CameraFTP's software and service warranty is covered in our standard Terms and Agreement. Our
service has been very reliable in the past. However, for regular users, the service and solution are
offered As Is without any warranty.
Trouble-shooting Tips
1. How to check the network connection status

On normal operation, the TP-Link AP displays 3 green lights: the power light is solid green, the
Wi-Fi light is green, and the Internet connection light is green and flashing. Note: There is a button to
turn Wi-Fi on or off at the back of the AP. Please make sure it is on.

The D-Link Camera's power light should be green and flashing, indicating it is connected to the
network. If only one camera is not connected to the network, you can power it off and then power it on.
If none of your cameras are connected, you need to restart the AP.

To check the network connection status of the Windows tablet, you need to swipe on the screen
from the right edge; it will then display the Charms Bar. You can then see your network connection
status. Alternatively, you can tap on the Start button to go to the Start Screen, then tap on the Settings
tile, which will open the PC Settings window. Tap on Network, you will see your connection status.
If the tablet is not connected to the network, but cameras are connected to the network, you need to
restart the tablet. If neither the tablet nor cameras are connected to the network, then you need to
restart the TP-link AP.
2. The live view does not work on the included tablet.

Make sure your tablet is connected to the included TP-Link AP. If your tablet is far away from
the AP, the connection may become unreliable. Move the tablet closer to the AP.

Make sure your cameras are connected to the included TP-Link AP. If a camera is far away from
the AP, you need to adjust the location of the camera(s) and the AP. If your house is very large or if it has
thick walls, the Wi-Fi signal may become too weak. In this case, you can use a
range extender or directly
connect the cameras with the AP using an Ethernet cable.
3. I can see the live views on the included tablet, but it does not upload any video to the cloud.

The system is configured to upload only when it detects a motion. Please make sure there were
some activities in the scene. The system may buffer the data for up to 1 or 2 minutes.

Make sure the tablet is connected to the Internet. You can launch a web browser on the tablet.
If you can access www.CameraFTP.com, then you are connected to the Internet. In this case, please log
on to your CameraFTP account and see if your account has any problems (e.g.: negative account balance;
exceeding usage/license limit, etc.)