CameraFTP Subscription Requirement
NVR-MT1003 is a bundled solution. Most features require an active CameraFTP subscription. This being
said, the bundled devices are standard devices. It is possible for you to re-configure the devices for other
purposes.
If you cancel your CameraFTP subscription, you will no longer qualify for any CameraFTP support. You
also need to make sure that your cameras are no longer uploading data to CameraFTP. You can do so by
resetting your IP cameras to factory state, or turning the devices off permanently.
Change Your Service Plan
With our pre-configured solution, changing your service plan is generally not supported by CameraFTP.
CameraFTP neither recommends nor forbids you from changing your service plan(s) by yourself.
- Increase your retention days
By default, the system keeps 7 days of recorded footage. If you want to increase the retention days, you
don't need to re-configure your device / software. Please contact CameraFTP customer support first.
- Change other service parameters
By default, the system uploads data only when it detected a motion. If you want to upload continuously,
or if you want to change any other service parameters, you must order a new service plan, and then
cancel your current plan on www.CameraFTP.com. You will then need to re-configure your cameras or
VSS software (if the solution includes a tablet).
In general, CameraFTP does not provide technical support on changing your subscription plan that is
offered as part of a bundled solution. In certain special cases at our sole discretion, we may offer
technical support on service upgrades, provided the customer is experienced in configuring software
and digital devices and can effectively work with our tech support staff.
- Adding more cameras
You can order more cameras from any vendor. You can then order more camera licenses on
www.CameraFTP.com and manually configure the cameras to upload data to CameraFTP directly. It will
not affect your existing CameraFTP subscriptions.
If you want to add a camera to CameraFTP VSS, you can do so by manually adding a new IP camera to
VSS. You must also order a new camera license on www.CameraFTP.com. Alternatively, you can contact
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