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Page 11 of 11
CM-550SK-V2 WATERPROOF KEYPAD
INSTALLATION INSTRUCTIONS
File: CM-550SK-V2 Manual-R3.indd
Revision: 22/11/2018
Part No.: 40-82B186
13. SIMPLE TROUBLESHOOTING
Code
Fault
Fault Cause
Solutions
1
Problem in PIN setting
1. PIN is not standard
2. Set Password at reader mode
1. PIN shouldn’t be 1234
2. PIN is 4 to 6 digits
3. Don’t set PIN at reader mode
2
PIN can't open door
1 use PIN 1234
2 entry mode setting
1. 1234 is original PIN, can’t open the door,
should be modified as other PIN
2. Set open mode as entry by card or PIN.
3
Alarms at normal condition
During installation, light leak
under bottom
During installation, device should be close to wall
4
5
Keypad light is not bright
Mode of keypad light setting
is wrong
1. Set keypad light as shine or auto
2. Under auto mode, light shine after press
keypad, delay 30 seconds
6
Can't enter master mode
Forget master code
Reset to Factory Default, master code will be
999999, only installer data is restored, user data
will not be affected
14. RESET TO FACTORY DEFAULT
a. Disconnect power from the unit.
b. Press and hold # key whilst powering the unit back up.
c. On hearing two “Di” release # key, system is now back factory settings.
Note: Only installer data is restored, user data will not be affected.
