Service & Warranty
LIMITED WARRANTY
This warranty applies only to the original purchaser and may not be transferred.
This warranty is applicable within Canada only, to hoods installed for normal,
non-commercial use in PRIVATE SINGLE-FAMILY HOUSEHOLDS.
Caloric™ warrants this product to be free from defects in material or
workmanship for a period of ONE YEAR from the date of original purchase.
During the warranty period, Caloric™ will, at its option, repair or replace,
without charges, any product or part which is found to be defective under
normal use and service. This warranty covers parts and labour from a Caloric™
authorized company, up to a maximum of one (1) hour. Proof of payment to the
service company is required.
THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OR
MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Proof of purchase/original invoice and serial number is required for warranty
claims. Keep a photocopy easily accessible.
This warranty will be void if the serial plate has been removed or disfigured.
EXCLUSIONS
– This Caloric™ warranty does not cover: • Aluminum or SS
baffle filters, lights or glass canopies, blower wheel damage • Regular
maintenance and service (except by an authorized Caloric ™ repair center) •
Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of
God, improper installation, installation not in accordance with electrical codes,
or use of consumables or cleaning products not approved by Caloric™ • Repair
of an appliance used in other than a normal, single-family household, or in a
manner that is contrary to the operation or installation instructions. • Cosmetics
damage or freight damage caused by a 3rd party freight company. • Service to
product that is not easily accessible due to unusual, exceptional, or difficult
installation • Service calls to instruct how to use the appliance • Expenses for
travel and transportation if your appliance is in a remote area where service by
an authorized Caloric™ servicer is not available.
The cost of repair or replacement under these exclusions shall be borne by the
customer and agreed to before a servicer is dispatched.
Caloric™ SHALL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR
SPECIAL DAMAGES ARISING
OUT OD OR IN CONNECTION WITH PRODUCT USE OR PERFORMANCE.
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