
11
Symptom
Probable Cause
Solution
No output or display
No power to the
sensor
Check the power supply and wiring
Inaccurate measured
temperature
Target too small for
sensor’s field of view
Ensure the sensor’s view is completely filled
by the target. Position the sensor closer to
the target to measure a smaller area.
Incorrect emissivity
setting
Choose the correct emissivity setting for the
target material. See “Configuration -
Emissivity” for more information.
Target is a reflective
metal surface
Try using a low emissivity setting, or paint or
coat a measurable area of the target to
make it non-reflective
Field of view
obstruction
Remove obstruction; ensure sensor has a
clear view of target
Dust or condensation
on lens
Ensure lens is clean and dry. Clean gently
with a soft lens cloth and water. If problem
recurs, consider using an air purge collar.
Voltage output does
not match displayed
temperature
Output temperature
scale mismatch
Check the output range and scale in Voltage
Output settings; ensure the output scale
matches the input range of the
measurement instrument
No alarm output
Incorrect wiring or
configuration
Check electrical connections (see
Installation), Reset Alarm, and Alarm Output
settings
Cannot change
settings
Sensor is locked
(padlock icon is
displayed)
Go to Settings – Enter PIN to unlock the
sensor
TROUBLESHOOTING
Содержание PyroSigma Series
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