Page 8
Maintenance
Battery Charging
The Notifier’s home screen provides information on the status of the battery. At the top middle of the home screen, the grey bar
indicates the battery status, and the symbol at the top right displays the battery strength.
When placed in the charging base, the Notifier should beep after a few seconds to confirm a connection is made and the status
indication will change from ‘Ready’ to ‘Charging’. After a few seconds, the screen will enter standby. If this doesn’t happen, please
remove the Notifier and reinsert it again into the charging base. The battery should be fully charged after around 2.5 hours, when the
battery symbol becomes full. The Notifier will also charge if it is switched off, although there will be no indication on the screen.
If the status bar is red and displays ‘Low Battery’, charge the Notifier as soon as practically possible.
Note 1: To preserve the life of the Notifier’s battery, avoid partial charging of the battery wherever possible. Ensure the Notifier is
charged fully then recharged when the battery is low,, similar to how a mobile phone should be treated.
Note 2: It is possible to charge the Notifier using a Buzzz charging base (i.e. the metal pins on the Buzzz base will charge the
Notifier). Please be aware that this doesn’t work the other way round - the Notifier base does not have metal pins so it cannot charge
the Buzzz.
Troubleshooting FAQs
Q1: Why does the Notifier not appear to be charging?
Check the power supply plug and USB lead are connected and switched on. Check that the Notifier is switched on.
Note: The Notifier power supply plug and charging lead are specifically designed to work with the fast charging circuits in the Notifier.
Please ensure that no other power supply or USB lead are used as they may cause issues.
Q2: The Notifier should be fully charged but the display is saying ‘Not Charging’?
If the battery symbol is full and the display is saying 'Not Charging' it should be assumed that the Notifier is fully charged.
Q3: Why is the Notifier not alerting when a paired device activates?
Is the Notifier switched on? Is Mute switched on? Is Day Mode on? Use the Walk Test feature to check the Notifier can receive signals
from devices. Check the paired device is operational too, activate another device if available.
Q4: Why is the screen upside down?
This is an intentional feature which is handy when wearing the Notifier around the waist with the belt clip. Tap the CAIR logo on the
main screen to flip the screen upside down, and again to flip it back.
Q5: Why does the sounder beep and ‘Pressure On Screen’ is displayed?
This is an intentional feature to warn of something pressing on the screen.
Q6: Why is the Notifier not sounding when an alert is received?
Check the Sound Volume is set to higher than 0.
Q7: Why is the Notifier sounding when the sound setting is off?
Check the tone chosen for each device. If tones 5 or 6 are chosen, they cannot be silenced. This is an intentional feature.
Q8: Day Mode doesn’t seem to be working?
The Day Mode start time is the time the sensor will stop alerting. The Day Mode stop time is the time the sensor will start alerting.
Day Mode must be switched on in both the Options menu and when pairing the device too. See page 6 for more detail. Also, Day
Mode will not work if the time window spans midnight. The Day Mode start time must be 0000 at the earliest, and the end time must
be 2359 at the latest.
Q9: I’m not sure if the Notifier has enough range to cover a whole property.
For most installations, a Walk Test (see page 5) should be carried out to ensure the full area is covered. While performing the range
test, the sensor should be activated from the location it will be installed, i.e. if it’s a bed sensor, activate the sensor from the bed area.
Ensure the Notifier is positioned in a location which won’t impede the range, for example avoid electronic devices, metal cabinets etc.
If the result of the range test indicates that the property is too large for the Notifier, we recommend using our Orion Range Extender
which boosts the range of all devices. Also, all our sensors have a larger radio range than most other suppliers so using them will
ensure optimal coverage.
Q10: The Upload Data feature isn’t working?
Ensure that the software been installed on your laptop/PC, and that you’re using a Notifier with a Buzzz charging base. Also check the
power supply cable and USB lead are connected.
V 1.1
Programming
Guide
