23
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Free service
Contents of Compensation
Types of damage
Within the warranty
period
After the
warranty
period
When a major problem occurs within
10days after purchase
Product exchange or
refund
N/A
When the problem on the performance and
functionality occurs in a normal status
within 1 month after purchase.
Free repair
N/A
When the problem occurs due to the same
cause over three times.
Free repair
Paid repair
When the problem occurs due to the same
cause over four times.
Product exchange or
refund
Paid repair
When the problem occurs due to the
different causes over five times.
Product exchange or
refund
Paid repair
When the servicing company loses the
Product requested for repair.
Product exchange or
refund
Refund the
depreciated price
of the sold
Products with 10%
added on it.
When the Product on a problem cannot be
repaired even though the related parts are
available.
(within the period of the parts’ availability )
Product exchange or
refund
Refund the
depreciated price
of the sold
Products with 10%
added on it.
When repair is impossible because no repair
parts are available.
(within the period of the parts’ availability )
Product exchange or
refund
Refund the
depreciated price
of the sold
Products with 10%
added on it.
* Free maintenance service can be provided only when the Product is broken within
1 year after purchase (within the warranty period). If the Product is used for any
business purpose, only half of the warranty period will be applied.
