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T

ROUBLESHOOTING

© Cafina / Melitta

7 - 2

OI c5 eng V9 / 18.08.2006

E

7.2  

Checklist for fault diagnosis and troubleshooting

7.2.1 Textual 

error 

messages

LCD textual error messages Cause of fault

Troubleshooting measure(s) 

Temp. too high
Temp. too low
Boiler temp. too high
Boiler temp. too low

Unknown hardware or soft-
ware error
Static charge
Effect of storm (overvoltage 
due to storm)

Disconnect / connect to mains 
power supply.

1.

Disconnect c5 coffee mak-
er from the mains power 
supply.

2.

Wait at least 30 seconds.

3.

Connect c5 coffee maker 
to the mains power supply.

4.

Switch on c5 coffee mak-
er.

5.

Decision:
If the textual error mes-
sage is no longer shown, 
there is no need for any 
action.
If the textual error mes-
sage is still on view, notify 
Customer Support.

Refill milk

Milk level too low.

If milk level monitoring is in-
stalled:

-

check milk level.

-

replenish milk supply.

See also section «5.5.4 Refill 
milk, 5 - 22».

Содержание c5

Страница 1: ...OPERATING INSTRUCTIONS OI c5 eng V9 18 08 2006 Cafina Melitta E c5 Item no Cafina 2954076 Item no Melitta SystemService 2954082...

Страница 2: ...ins with the Cafina Melitta company The content may not be disclosed or made available to any third party without the express consent of the Cafina Melitta company These Operating Instructions must be...

Страница 3: ...4 1 2 11 Raised feet option 1 4 1 2 12 Waste water container level monitoring option 1 4 1 2 13 Shift function 1 4 1 2 14 TWIN function 1 4 1 2 15 Key cards 1 5 1 2 15 1 user key card 1 5 1 2 15 2 man...

Страница 4: ...ic hazards and instructions 2 3 2 2 2 1 c5 coffee maker 2 3 2 2 2 2 Installed EF milk cooler 2 5 2 2 2 3 cw cup warmer 2 5 2 2 2 4 Key cards 2 6 2 2 3 Personal safety 2 6 2 3 Safety mechanisms 2 7 2 3...

Страница 5: ...4 3 1 c5 coffee maker 4 2 4 3 2 Installed EF milk cooler 4 2 4 3 3 cw cup warmer 4 2 5 Operation 5 1 Power supply connection 5 1 5 1 1 c5 coffee maker 5 1 5 1 2 Installed EF milk cooler 5 1 5 1 3 cw c...

Страница 6: ...coffee beans 5 20 5 5 4 Refill milk 5 22 5 5 5 Emptying the coffee dregs drawer 5 23 5 5 6 Cleaning the drip tray 5 24 5 6 System work 5 25 5 6 1 Control panel and button layout 5 25 5 6 2 Structure o...

Страница 7: ...charge 5 36 5 6 4 15 Time date 5 37 5 6 5 Resetting to initial installation default settings 5 38 5 6 5 1 Coffee maker reset 5 38 6 Maintenance 6 1 Maintenance schedule 6 1 6 1 1 Intervals 6 1 6 1 1 1...

Страница 8: ...e and storage 8 1 Taking out of service for a limited time taking out of service for good 8 1 8 2 Storage for a limited period permanent storage 8 1 9 Packing and transportation 10 Disposal 11 Guarant...

Страница 9: ...l cover 7 Shift Stop button 8 Beverage selection buttons 9 Hot water button 10 Steam tap 11 Beverage outlet height adjustable 12 Drip tray with drip grille 13 Steam outlet 14 Milk cooler door 15 c5 co...

Страница 10: ...Melitta 1 2 OI c5 eng V9 18 08 2006 E 1 1 2 Internal parts 1 Liquid crystal display 2 Shift Stop button 3 Buttons 4 Navigation buttons Y Z U V 5 Milk level monitoring 6 Milk container 7 Milk intake l...

Страница 11: ...em ACS quality monitoring system continually monitors relevant parameters such as fineness of grind coffee powder weighed in quantity infusion time and wa ter temperature The piston system is optimall...

Страница 12: ...ion To clean the area underneath the ma chines all the machines can be fitted with raised feet 1 2 12 Waste water container level monitoring option If the c5 coffee maker is connected to fresh water a...

Страница 13: ...y the service technician The memory key card enables the coffee maker to be reset following an emergency 1 2 15 4 free vend key card The free vend key card enables beverag es to be dispensed at no cha...

Страница 14: ...d coffee bean grinder Raised bean hopper optionally lockable Raised feet The milk cooler door of the installed EF milk cooler is available in a lockable ver sion Description Standard model Shift funct...

Страница 15: ...EU In the chill compartment at the top left hand side of the inside wall cw cup warmer Switzerland EU and USA In the lower cup compartment at the top of the back wall 1 3 2 1 Switzerland 1 3 2 2 Expo...

Страница 16: ...bean hopper 140 Raised feet 25 4 1 50 8 2 76 2 3 101 6 4 Description Coffee beans first bean hopper kg Coffee beans second bean hopper kg Number of cups which can be accommodated Standard size Number...

Страница 17: ...presso c5 output kW Espressos h Cappuccino c5 output kW Cappuccinos h Hot water c5 output kW litres h c5 1 2 3 kW 170 3 4 kW 200 2 3 kW 250 3 4 kW 250 c5 Office 2 3 kW 170 3 4 kW 200 2 3 kW 250 3 4 kW...

Страница 18: ...DESCRIPTION Cafina Melitta 1 10 OI c5 eng V9 18 08 2006 E...

Страница 19: ...rsonnel may perform work on electrical installa tions The technical safety instruc tions must be followed Unplug equipment before carrying out any work on electrical installations Hot surface hot inte...

Страница 20: ...oducts hot water steam and to heat and froth milk No other use of the c5 coffee maker will be deemed to be proper 2 2 1 3 Installed EF milk cooler The installed milk cooler is used exclusively to keep...

Страница 21: ...n handling the AMC powder the manufacturer s warnings and instructions that are printed on the bag must be observed and com plied with WARNING Hot air comes out from the bottom of the steam outlet The...

Страница 22: ...ty i e it is imperative that the tap is closed Only operate the c5 coffee maker in covered locations avoid places where there is a risk of water splash There is a risk of damage CAUTION Never spray th...

Страница 23: ...oler door with a cloth If any milk is left in the lip seals there is a hygiene risk Always close the milk cooler door There is a hygiene risk WARNING Never interfere with the electricity supply connec...

Страница 24: ...static al ways ensure that you have earthed yourself e g by touching a radiator before handling a key card There is a risk of damage WARNING If handled improperly the equip ment could cause serious or...

Страница 25: ...h the equipment A person is deemed to be authorised if he she satisfies the minimum training and knowledge requirements listed in this chap ter and has been assigned a fixed area of responsibility 2 4...

Страница 26: ...ce in risk as sessment and staff management He has read and understood chapter 2 Safety instructions 2 1 2 4 3 2 User This is a person who has been instructed in how to use the equipment and is aware...

Страница 27: ...dispensing of beverages acknowledgement function in the pro gramming 8 Beverage selection buttons dual assignment for dispensing of bever ages selection and modification function in the programming o...

Страница 28: ...possible to dispense any beverages Operation with critical problem In this condition the c5 coffee maker is connected to the power supply and water mains or to the canisters It is not possible to dis...

Страница 29: ...een disconnected from the mains After the machine has been connected to the mains and the coffee bean level and water connection have been checked the c5 coffee maker can be switched on It is recommen...

Страница 30: ...Troubleshooting 7 1 4 3 2 Installed EF milk cooler Normal initial start up after a failure assumes that the installed EF milk cooler together with the c5 coffee maker have not been disconnected from...

Страница 31: ...5 1 2 Installed EF milk cooler The installed EF milk cooler is connected to the mains power supply via the c5 coffee maker If the coffee maker having been connected to the mains is then disconnected f...

Страница 32: ...iner The actual milk temper ature is taken from the plate on which the milk container stands 5 1 4 3 Cooling operation The digit light spot beneath the Compres sor symbol is illuminated as long as the...

Страница 33: ...x 2 seconds On the display the word SET will appear 2 Press ENTER a second time but this time only briefly The digit light spot Setting mode will flash for approx 12 seconds On the display the current...

Страница 34: ...fee maker into the waste water system with permanent connection to the pipe sys tem or into a waste water canister fitted with a cap with a hole in it or into a wastewater canister in combi nation wit...

Страница 35: ...ould now fill it up with milk i e replenish with milk if the milk level is too low or else insert the milk container 5 All five product fields are illuminated The c5 coffee maker is now ready to dispe...

Страница 36: ...offee and milk beverages have been dispensed since the last switch on The c5 coffee maker runs through the full cleaning procedure and then goes to standby mode NOTE The c5 coffee maker has a standby...

Страница 37: ...the topmost beverage selection button 3 You will now be prompted to empty the coffee dregs drawer Pull out the coffee dregs drawer so that you can empty it The following mes sage appears Push the empt...

Страница 38: ...ng tablet COMBI Tabs in the filling chute 6 Now press the Shift Stop button on the control panel 7 The following message appears 8 When the cleaning process has finished the following message appears...

Страница 39: ...ace coffee cup s under the bever age outlet 3 Push the beverage outlet downwards until the coffee cup s can be removed without having to push the beverage outlet upwards again 4 When this message is d...

Страница 40: ...following message appears 2 Preparation of the beverage is initiated 3 The beverage is dispensed You want to dispense multiple shots of the same beverage no TWIN function Dispensing information One g...

Страница 41: ...essage appears 2 Preparation of the beverage is initiated 3 The two beverages are dispensed You want to dispense more than one double shot of the same beverage with TWIN function Dispensing informatio...

Страница 42: ...paration of the beverage is initiated 4 The beverage is dispensed You want to dispense more than one double shot of the same beverage no TWIN function Dispensing information One grinding operation per...

Страница 43: ...3 Preparation of the beverage is initiated 4 The two beverages are dispensed You want to dispense more than one double shot of the same beverage with TWIN function Dispensing information One grinding...

Страница 44: ...ic signal is heard If no bever age selection button is pressed within 5 seconds then the beverage selection will revert to level 1 3 Press beverage selection button Hot milk Decaffeinated once The fol...

Страница 45: ...der the beverage out let 3 Push the beverage outlet downwards until the milk jug can be removed with out having to push the beverage outlet upwards again 4 When this message is displayed the coffee ma...

Страница 46: ...own and wait until the pro grammed quantity of hot water has been dispensed An example of how a portion of hot milk is drawn is now described 1 Rotate hot water outlet to the vertical position 2 Place...

Страница 47: ...ated With larger receptacles moved the steam outlet together with the recepta cles towards the c5 coffee maker and then place the receptacle on the drip grille 5 Rotate steam tap downwards in a contro...

Страница 48: ...uid During the frothing operation watch the formation of froth and continually adjust the distance between the end of the steam nozzle and the surface of the liquid this will differ according to the p...

Страница 49: ...quired NOTE Never refill completely de calcified fresh water Always take care to correct ly connect the rapid action coupling of the water line that runs between the fresh water canister and the c5 co...

Страница 50: ...once The following message appears 2 Pour coffee beans into bean hopper 1 up to about 2 cm below the bean hop per rim The position of bean hopper 1 is visible on the inside of the bean hopper cover 3...

Страница 51: ...he relevant beverage selection but tons As before there are no restrictions on the drawing of hot water and steam 4 Pour coffee beans into bean hopper 1 up to about 2 cm below the bean hop per rim The...

Страница 52: ...ler is fitted with milk level monitor ing then this will be activated when the milk supply in the milk container has dropped to about 1 litre or when the milk container is not in the installed EF milk...

Страница 53: ...th hot water from the c5 coffee maker and dry 5 Push coffee dregs drawer in The fol lowing message appears Press Shift Stop button 6 The following message appears 7 You can now dispense beverages as r...

Страница 54: ...be cleaned at regular intervals 1 Press the drip grille at the back right or back left corner downwards a little 2 Remove drip grille and clean 3 Clean drip tray and clean out the drain holes if they...

Страница 55: ...se the adjustment value in predefined steps Used to enter Yes button Used to lower the adjustment value in predefined steps Used to enter No button no invisible 1 Yes in response to textual questions...

Страница 56: ...100 000 yes no Total counter Coffee total Tea total Steam total Milk total 0 1 000 000 0 1 000 000 0 1 000 000 0 1 000 000 Functions EXTERNAL Self service ON OFF timer Memoswitch Milk Disable buttons...

Страница 57: ...t not be used for billing purposes as different counting meth ods are used Billing will only be correct with a registration system Coffee Tea Steam Milk Queries the current counter status for specifie...

Страница 58: ...Post infusion milk Every coffee milk beverage The milk flow time can be altered in predefined steps Coffee is output first 5 6 3 11 Flow period milk Cold milk The flow time can be altered in pre defin...

Страница 59: ...1 x Z button 3 1 x V button 4 Z or Y button 5 Insert remove card Card manager key card 1 Insert remove card 2 1 x Z button 3 1 x V button 4 Z or Y button 5 Z or Y button 6 1 x button 7 1 x U 8 Insert...

Страница 60: ...al counter Card manager key card 1 Insert remove card 2 2 x Z button 3 1 x V button 4 1 x Z button 5 1 x Z button 6 1 x Z button 7 1 x U button 8 Insert remove card Total counter Coffee total 130 Tea...

Страница 61: ...x Z button 4 1 x button 1 x button 1 x button 1 x button 1 x button 1 x button 5 1 x U 6 Insert remove card NOTE Only those functions which have a grey background activated can be altered Functions E...

Страница 62: ...n 4 e g 1 x button 5 e g 2 x button 6 1 x U 7 1 x V button 8 Z or Y button 9 1 x U 10 Insert remove card Water quantity Espresso 11 Water quantity 40 ml Espresso 11 Water quantity 35 ml Espresso 11 Wa...

Страница 63: ...ert remove card 2 7 x Z button 3 1 x V button 4 2 x Z button 5 e g 1 x button 6 e g 2 x button 7 1 x U 8 Insert remove card Flow period water Hot water 01 Flow period water 6 0s Hot water 01 Flow peri...

Страница 64: ...rd 2 6 x Y button 3 1 x V button 4 2 x Z button 5 e g 1 x button 6 e g 2 x button 7 1 x U 8 Insert remove card Pre infusion 2 milk Espresso 11 Pre inf 2 milk 0 0s Cappuccino 13 Pre inf 2 milk 10 0s Ca...

Страница 65: ...button 3 1 x V button 4 e g 1 x button 5 e g 2 x button 6 1 x U 7 Insert remove card Flow period milk Port hot milk 15 Flow period milk 25 0s Port cold milk 24 Flow period milk 25 0s Port hot milk 15...

Страница 66: ...6 4 14 No charge Card manager key card 1 Insert remove card 2 2 x Y button 3 1 x V button 4 1 x button 5 Z or Y button 6 1 x button 7 1 x U 8 Insert remove card Price Hot water 01 Price 2 00 Hot wate...

Страница 67: ...n 12 e g 1 x button 13 1 x U button 14 Insert remove card After switching off the c5 coffee maker a message like this appears Time date Time date Hours 14 20 Time date Hours 15 20 Time date Minutes 15...

Страница 68: ...ry key card 3 To connect c5 coffee maker to the mains power supply insert plug or set separate power switch to ON 4 The following message appears 5 1 x button 6 Remove card memory key card 7 Insert re...

Страница 69: ...Monthly Cover of beverage outlet Waste water canister External internal EF FC External internal cup warmer Outside of c5 coffee maker Control buttons and steam tap Steam outlet Filling chute with lid...

Страница 70: ...he following display message indicates the need for maintenance Contact Customer Support B service If the coffee maker has a milk system EF or FC than a B service of the milk system is required every...

Страница 71: ...water canister Clean using bottle brush Do not use any cleaning agent Hot water outlet Clean using damp cloth Coffee dregs drawer Rinse out with warm not hot water every time that it is emptied Rub d...

Страница 72: ...ires one combination cleaning tablet COMBI Tabs The cleaning procedure for the in stalled EF milk cooler or external FC milk cooler requires one combination cleaning tablet COMBI Tabs or one AMC powde...

Страница 73: ...cleaning tablet COMBI Tabs article no 2900018 Start of cleaning process Bring the c5 coffee maker up to operating temperature Ready to dispense beverages Detailed sequence of operations in the cleanin...

Страница 74: ...lid has closed before the tablet is inserted timeout the following mes sage appears Press Shift Stop button again 11 Shift Stop button 12 Once the cleaning operation is over the following message wil...

Страница 75: ...h the milk intake lines in the cleaning container The cleaning container is filled and then rinsed six times cleaning contain er emptied Bring the c5 coffee maker up to operating temperature Replace t...

Страница 76: ...cleaning contain er emptied 7 Once the cleaning operation is over the following message will appear 8 Replace cleaning container with full milk container Close milk cooler door 9 Shift Stop button 6 3...

Страница 77: ...points DP 7 6 Insert remove user manager key card a second time If this clears the malfunction then the c5 coffee maker will be once more ready to dispense beverages If not the malfunction will not c...

Страница 78: ...overvoltage due to storm Disconnect connect to mains power supply 1 Disconnect c5 coffee mak er from the mains power supply 2 Wait at least 30 seconds 3 Connect c5 coffee maker to the mains power sup...

Страница 79: ...sh milk supply disconnect connect to mains power supply 1 Disconnect c5 coffee mak er from the mains power supply 2 Wait at least 30 seconds 3 Connect c5 coffee maker to the mains power supply 4 Switc...

Страница 80: ...r Refill fresh water canister Straighten out kink in water line to the fresh water canister If one of the c5 coffee maker s feet is standing on the water line release water line Clean or replace exter...

Страница 81: ...port Filter Water filter is worn and must be replaced The c5 coffee maker is still in operation however it is neces sary to keep an eye on it Contact Customer Support Grinding correction The automatic...

Страница 82: ...t Troubleshooting measure s PrF Temperature sensor fault Contact Customer Support EEE EEPROM error loss of program data Contact Customer Support Diagnosis point DP Cause of fault Troubleshooting measu...

Страница 83: ...fee maker the installed EF milk cooler and the external FC milk cooler All the components must be cleaned thor oughly see also sections 5 3 2 Switching off the c5 coffee maker 5 6 and 6 2 2 Cleaning p...

Страница 84: ...TAKING OUT OF SERVICE AND STORAGE Cafina Melitta 8 2 OI c5 eng V9 18 08 2006 E...

Страница 85: ...his is a matter for Customer Support 5 Clean equipment 6 If possible pack equipment in the orig inal packaging 7 Place the equipment in the original packaging on a suitable transport base in an uprigh...

Страница 86: ...PACKING AND TRANSPORTATION Cafina Melitta 9 2 OI c5 eng V9 18 08 2006 E...

Страница 87: ...ecyclable materials according to type WARNING Disassembly and disposal of the equipment may only be carried out by persons who satisfy the necessary qualification and training requirements The require...

Страница 88: ...DISPOSAL Cafina Melitta 10 2 OI c5 eng V9 18 08 2006 E...

Страница 89: ...subject to natural wear is excluded from the guarantee This includes Seals Filters Complete piston spray Complete piston plunger Paint coatings Grinding discs Hoses for the peristaltic pump To valida...

Страница 90: ...egan s Madrid Fon 0034 91 644 81 30 Fax 0034 91 644 81 31 F MELITTA System Service France SA 16 Rue P H Spaak Saint Thibault des Vignes 77462 LAGNY sur Marne Cedex Fon 0033 1 6430 32 95 Fax 0031 1 643...

Страница 91: ...nician No Bypass Water measured values on IN1 OUT2 Signature GH kH pH Date Service Water values Notes A B S F Bypass Service Technician No Counter reading Water measured values on Coffee Milk IN1 OUT2...

Страница 92: ...B S F Bypass Service Technician No Counter reading Water measured values on Coffee Milk IN1 OUT2 Signature Next service GH Coffee kH Milk pH Date Service Water values Notes A B S F Bypass Service Tech...

Страница 93: ...B S F Bypass Service Technician No Counter reading Water measured values on Coffee Milk IN1 OUT2 Signature Next service GH Coffee kH Milk pH Date Service Water values Notes A B S F Bypass Service Tech...

Страница 94: ...B S F Bypass Service Technician No Counter reading Water measured values on Coffee Milk IN1 OUT2 Signature Next service GH Coffee kH Milk pH Date Service Water values Notes A B S F Bypass Service Tech...

Страница 95: ...iption 1 1 design 1 1 dimensions 1 8 dispensing of beverages 5 9 disposal 10 1 E emptying the coffee dregs drawer 5 23 environmental conditions 1 9 F fault acknowledgement 7 1 checklist 7 2 displays 7...

Страница 96: ...R refill coffee beans 5 20 Refill milk 5 22 relief pressure valve 2 7 reset of coffee maker 5 38 routine work 5 19 S safety instructions 2 1 safety mechanisms 2 7 Service Techni cian maintenance log 1...

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