When a coffee
dispensing button is
pressed, the machine
starts running, but
stops without dispensing
coffee or after
dispensing only a small
amount.
Coffee is being
dispensed very slowly
and is weak or poor
quality.
Water going into the
Used Capsule Drawer
.
Indicator Light
is lit
Orange.
Coffee grinds appearing
the cup or mug.
If any of the above solutions are not correcting your problem or you have any further
questions/enquiries, please contact the Caffitaly System Customer Service line on:
AU 02 9846 0307 | NZ 0800 450 894.
- Machine requires
Descaling
.
- Incorrect coffee capsule
being used.
- Not cycling water through
the machine after use.
- Refer to ‘Descaling’ on
Page 14
to descale the machine.
-
Ensure you are using Caffitaly
compatible capsules only
. There
will be a Caffitaly System logo on
the packaging.
- Cycle water through the machine
after each use by pressing the
Double Espresso button
. This
also assists in stopping the
grinds building up and blocking
the system.
- Incorrect beverage
quantity programming.
- Incorrect use of buttons.
(Use of the
Tea button
.)
-
Rinse Capsule
not in
position when dispensing
hot water, cycling/
rinsing water through the
system or while Decaling.
- Reprogram the quantity
corresponding to that button.
See chapter. ‘Programming the
Quantity of Coffee in a Cup’ on
Page 11
.
- If that doesn’t work follow the
‘RESET’ instructions as illustrated
on
Page 17
.
- Only use the
Single
or
Double
Espresso button
when
dispensing coffee.
- Ensure the
Rinse Capsule
is in
place when:
• Dispensing Hot Water
• Cycling/rinsing water through
the system
• Descaling
-
PLEASE NOTE:
It is not unusual
to have some residual water in
the
Used Capsule Drawer.
PROBLEM
CAUSE
SOLUTION
TROUBLESHOOTING - Continued
19.
S21 Capsule Machine Instruction Manual
3/09/15
