z
18.
First Use
There is a burning smell
when the machine first
starts and a beverage
button is pressed.
Water residue within the
machine on opening.
- Machine heating up for
the first time.
- The system is quality
checked prior to
dispatch. There may be
residual water left from
testing.
- There may be a slight burning
smell coming from the machine
when first used. This is caused
by the water heating as it travels
through the pipes and will
dissipate.
-
PLEASE NOTE:
Steam may
also be seen coming from the
Capsule Compartment
. This will
also dissipate.
- The water residue will be
removed when you conduct the
‘
First Time Use
’ on
Page 7.
PROBLEM
CAUSE
SOLUTION
No beverage is brewed.
The
Indicator light
blinks
RED
.
The
Lever
cannot be
lowered.
The coffee is not hot
enough.
The
Indicator Light
is on
and steadily lit in
RED
.
Water comes out cold.
- Cold milk being added to
the beverage.
- Cold cups or mugs.
- Scale build-up inside the
machine.
- Heating problems.
- Preheat milk or use the
Caffitaly
System Frother
.
- Preheat cups or mugs by running
under hot water.
- Descale the machine as per
‘Descaling’ on
Page 14
.
- RESET
the machine as per
instructions on
Page 17
.
- If the problem persists please
contact the
Caffitaly System
Customer Service Line on
AU 02 9846 0307
NZ 0800 450 894
- The
Water Tank
is empty
and / or
- Incorrect use of the
Tea
button
.
- The
Used Capsule
Drawer
is full.
- Capsule stuck inside the
Capsule Compartment
.
- Fill the
Water Tank
with fresh
water.
Press
Single Espresso button
When the buttons remain steadily
lit, the appliance is ready for use.
- The
Tea button
is only to be used
for Tea capsules and hot water.
- Empty out the
Used Capsule
Drawer
.
- Gently push down on the jammed
capsule with a new capsule.
TROUBLESHOOTING
S21 Capsule Machine Instruction Manual
3/09/15
