MAINTAINING YOUR HEATER
Rev 04/29/19 #720033
5
Symptom Problem
Solution
TROUBLESHOOTING
Clean heater at least every 6 months or as required.
1.
It is important that you verify the heater is
unplugged and the element is cool.
2.
Wipe cover with damp cloth and dry.
3.
Use the hose on your vacuum to clean the
heater. Do not touch the element.
4.
Plug in the heater when complete.
More frequently asked questions on our website here:
Any service other than cleaning should be performed by an authorized
service representative.
©2019 Glen Dimplex Americas Printed in USA
Heater is
making
noise.
1. Heater makes creaking or
popping noises.
1.
The heating element expands slightly when turned on. This
is normal.
Heater
smells when
first plugged
in or after
not being
used.
1. Odor from element
manufacturing process.
2. Dust or lint inside the
heater.
1.
On initial start-up, the heater may cause an odor due to the
manufacturing process. It typically goes away within several
hours.
2.
Clean heater (see “MAINTAINING YOUR HEATER” above for
instructions).
Heats
briefly then
stops.
1.
High-temperature safety
shutoff has tripped.
2.
Safety tip-over switch has
tripped.
1.
Remove all obstructions. Do not block heater. Maintain 12
inches (30.5 cm) above and front. Keep heater free of lint and
dust. The high-temperature safety shutoff resets after cooling.
2.
Stand the heater up so it’s in an upright position. The tip-over
switch resets immediately.
Heater
doesn’t turn
off.
1. Incorrect heater wattage
for room size.
2.
Thermostat is defective.
1.
If additional heat is needed consult an electrician as circuit(s)
may be limited.
2.
Replace thermostat.
Reduce-Reuse-Recycle
This product is made primarily of recyclable materials. You can reduce your carbon footprint by recycling
this product at the end of its useful life. Contact your local recycling support center for further recycling
instructions.
WARRANTY
For more effective and safer operation and to prolong
the life of the heater, read the Owner’s Guide and
follow the instructions. Failure to properly maintain
the heater will void any warranty and may cause the
heater to function improperly.
LIMITED TWO YEAR WARRANTY:
Cadet will repair
or replace any Cadet Portable (P) heater found to be
defective within two years after the date of purchase.
These warranties do not apply:
1.
Damage occurs to the product through improper
installation or incorrect supply voltage;
2.
Damage occurs to the product through improper
maintenance, misuse, abuse, accident, or
alteration;
3. The use of unauthorized accessories or
unauthorized
components
constitutes
an
alteration and voids all warranties. Refer to Cadet
website or call customer service at 855.223.3887
or 360.693.2505 for list of authorized accessories
and components.
4.
Cadet’s warranty is limited to repair or replacement.
5.
In the event Cadet elects to replace any part of
your Cadet product, the replacement parts are
subject to the same warranties as the product. The
installation of replacement parts does not modify
or extend the underlying warranties. Replacement
or repair of any Cadet product or part does not
create any new warranties.
If you believe your Cadet product is defective,
please contact Cadet during the warranty period, for
instructions on how to have the repair or replacement
processed.
Parts and Service
Visit
for information on
where to obtain parts and service.
To register your product, visit