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MAINTAINING YOUR HEATER

  Rev 04/29/19    #720033

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Symptom                   Problem 

                                                Solution

TROUBLESHOOTING

  Clean heater at least every 6 months or as required.

1. 

It is important that you verify the heater is 

unplugged and the element is cool.

2. 

Wipe cover with damp cloth and dry.

3. 

Use the hose on your vacuum to clean the 

heater. Do not touch the element.

4. 

Plug in the heater when complete.

More frequently asked questions on our website here: 

cadetheat.com/support/FAQ

 Any  service  other  than  cleaning  should  be  performed  by  an  authorized 

service representative.

©2019 Glen Dimplex Americas    Printed in USA 

Heater is 

making 

noise.

1. Heater makes creaking or 

popping noises. 

1. 

The heating element expands slightly when turned on. This 

is normal.

Heater 

smells when 

first plugged 

in or after 

not being 

used.

1. Odor from element 

manufacturing process.

2. Dust or lint inside the 

heater.

1. 

On initial start-up, the heater may cause an odor due to the 

manufacturing process. It typically goes away within several 

hours.

2. 

Clean heater (see “MAINTAINING YOUR HEATER” above for 

instructions).

Heats 

briefly then 

stops.

1. 

High-temperature safety 

shutoff has tripped.

2. 

Safety tip-over switch has 

tripped.

1. 

Remove all obstructions. Do not block heater. Maintain 12 

inches (30.5 cm) above and front. Keep heater free of lint and 

dust. The high-temperature safety shutoff resets after cooling.

2. 

Stand the heater up so it’s in an upright position. The tip-over 

switch resets immediately. 

Heater 

doesn’t turn 

off.

1. Incorrect heater wattage 

for room size.

2. 

Thermostat is defective.

1. 

If additional heat is needed consult an electrician as circuit(s) 

may be limited. 

2. 

Replace thermostat.

Reduce-Reuse-Recycle

This product is made primarily of recyclable materials. You can reduce your carbon footprint by recycling 

this product at the end of its useful life. Contact your local recycling support center for further recycling 

instructions.

WARRANTY

 

For more effective and safer operation and to prolong 

the  life  of  the  heater,  read  the  Owner’s  Guide  and 

follow  the  instructions.  Failure  to  properly  maintain 

the heater will void any warranty and may cause the 

heater to function improperly. 

LIMITED TWO YEAR WARRANTY: 

Cadet will repair 

or replace any Cadet Portable (P) heater found to be 

defective within two years after the date of purchase.

These warranties do not apply:

1. 

Damage occurs to the product through improper 

installation or incorrect supply voltage;

2. 

Damage occurs to the product through improper 

maintenance,  misuse,  abuse,  accident,  or 

alteration;

3. The use of unauthorized accessories or 

unauthorized 

components 

constitutes 

an 

alteration and voids all warranties. Refer to Cadet 

website or call customer service at 855.223.3887 

or 360.693.2505 for list of authorized accessories 

and components. 

4. 

Cadet’s warranty is limited to repair or replacement.

5. 

In  the  event  Cadet  elects  to  replace  any  part  of 

your  Cadet  product,  the  replacement  parts  are 

subject to the same warranties as the product. The 

installation of replacement parts does not modify 

or extend the underlying warranties. Replacement 

or  repair  of  any  Cadet  product  or  part  does  not 

create any new warranties.

If  you  believe  your  Cadet  product  is  defective, 

please contact Cadet during the warranty period, for 

instructions on how to have the repair or replacement 

processed.

Parts and Service

Visit 

cadetheat.com/parts-service

 

for information on 

where to obtain parts and service.

To register your product, visit 

cadetheat.com/product-registration

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